All reviews

Rating Breakdown

  • 5
    96% (2,423 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 97% (2,412)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 1, 2025

Amazing service

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Its very useful and the support is very responsive! Thank you!

Store

IronLab

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Great customer support team!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

The team was very helpful in fixing critical issues on my store! Looking forward to doing business with them in the future for sure.

Store

Batida

Using app

24 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Un service au top, des résultats impressionnants dès le premier mois ! Ils sont géniaux : présents, disponibles (même un dimanche !), et extrêmement réactifs. Ils ont réglé mon problème en seulement 5 minutes, alors que ce n'était même pas de leur ressort. Grâce à eux, mon site est passé de 500 impressions sur les 5 derniers mois à près de 8 000 impressions rien que le premier mois après leur intervention. Le forfait à 50 euros est déjà super, mais honnêtement, je pense passer au forfait à 500 euros car ils le méritent largement ! Ils ne se contentent pas de faire du SEO : ils m'aident également sur d'autres aspects techniques et stratégiques. Je recommande à 1000 % ! Si vous cherchez un service sérieux et performant, ne cherchez plus, c'est eux qu'il vous faut.

Using app

25 days

Total reviews

15

Average rating

3.7

5 / 5 Share

Dec. 21, 2024

I recently started using this app, and I must say the support team, especially Remy from Tapita Support, has been exceptional. I have never experienced such outstanding service before. Remy helped me fix technical issues in real-time, even though my plan didn't cover that level of support. Despite this, they went above and beyond to assist me with those technical errors. I'm truly impressed with their dedication and highly recommend this app for its excellent customer service!

Store

Berta

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

BEST SEO APP AND support. Liam - Thank you for All.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Excellent customer service. I am very impressed by the assistance I have received from Liam. I am a monthly subscriber at it is well worth it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 20, 2024

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app. Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but since I couldn’t get the answers I needed, I won't use it.

Using app

About 1 hour

Total reviews

20

Average rating

1.5

Developer Reply

Hi there, Thank you for your feedback. We understand your concerns, and I’d like to provide some direct clarification about our app and its technical design. You've mentioned you used other SEO app from 2018, those apps are using old approach to meta, that is to directly disable your backend meta and write their meta on top, This way after you disable those apps, your old meta is gone. I've send you the guide of that app in the email, we don't want to mention other app name in public, please kindly help check your email. Our app Tapita was born in 2023, we followed different approach which is safer to customers, that we don't disable your meta, but integrate with it seamlessly. Our method follow this direction from Shopify. https://shopify.dev/docs/apps/build/online-store/theme-app-extensions Since you haven't tried our meta yet, when you inspect the live website, it won't show anything, It will only shows our meta on the live page after you use our meta feature. To check for our meta, it will requires to check on the website code base and read+understand the Javascript function code, which our To get a non-tech person well understand with reading Javascript code, especially the logic code will be challenging, we appreciate your feedback and will try to educate our non-tech team more to serve customer question better. Best regards, Tapita Team

5 / 5 Share

Dec. 24, 2025

super customer servise

Store

ixirpro

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Perfect customer support service. They help in every way possible. highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

La personne a démontré un bon professionnalisme. J'apprécie beaucoup. Merci Tapita Support. thank you

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Very quick and courteous. Solved my issue in minutes and very fast at responding late at night

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

amazing communication and guide me step by step.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Excellent Customer Support from Tapita I would like to thank the Tapita support team for their outstanding service. They helped me quickly resolve an issue I was having with my website setup. They were very kind, patient, and professional, guiding me step-by-step to fix the problem efficiently. I truly appreciate their dedication to ensuring everything worked perfectly. I highly recommend their service and support!

Using app

About 1 hour

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 19, 2024

Remy was a great help. Replied fast and answered all of my questions. Excellent customer support!

Store

Sermons

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

This app is fantastic for SEO audits and page speed optimization! The customer service and tech support are incredibly helpful and knowledgeable. It's user-friendly and offers a wide range of tools to enhance your SEO score. I highly recommend it to business owners on Shopify!

Using app

About 2 months

Total reviews

12

Average rating

4.3

5 / 5 Share

Dec. 18, 2024

Thank you for great customer service

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 18, 2024

Really good and helpful support. Tool seems to be full of good features. Will use this tool to see if i can improve SEO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Krystal from Tapita is one of the best Service Reps that I have come across while using Shopify. She helped me with a discount code for my monthly purchase. She worked with me step by step to set up Tapita on my store. She was brilliant! Thank you so much, Krystal!

Using app

About 8 hours

Total reviews

9

Average rating

4.1