All reviews

Rating Breakdown

  • 5
    92% (2,224 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 97% (2,225)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2024

Top notch customer service on a Saturday afternoon from Liam. 10/10. These guys know what they're talking about. Honnest review here from a Canadian Customer.

Store

Riobec

Using app

About 21 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 22, 2024

Tapita support team provided exceptional service fixing an urgent issue with my store promptly and professionally. Their clear instructions and dedication to solving the problem impressed me. Highly recommend for their expertise and customer-focused approach!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

June 21, 2024

Great app and very helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

I had a very positive experience with Tapita Support. Initially, I was facing several technical issues such as missing H1 tags, multiple H1 tags, multiple favicons, do-follow external links, and the absence of Google Tag Manager (GTM) on my store. The support team was very helpful in addressing these concerns. Max connected to my PC and spent considerable time diagnosing the problem, which turned out to be unrelated to SEO but rather an issue with an app on my system. He helped me uninstall the problematic app, resolving the issue. Later, I contacted Tapita Support again for further assistance. The representative patiently guided me through fixing the technical issues, including installing GTM. They explained each step clearly and waited while I checked my email for approval requests and set up a new GTM account. They even handled more complex issues that required coding skills. The support was thorough and dedicated, ensuring that all my concerns were addressed. Despite the issues being partially outside their service scope, they remained committed to helping me resolve everything. Thank you, Max and the Tapita Support team, for your exceptional service. I highly recommend Tapita for their dedicated and comprehensive support.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 20, 2024

The support team is very helpful, so many complicated stuff fixed in an hour!

Store

O2U

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

June 20, 2024

I am extremely impressed with the excellent support provided by the Tapita SEO Support Team. Their professionalism, responsiveness, and expertise have made a significant difference in optimizing our website's SEO performance. Every query and concern was addressed promptly and thoroughly, demonstrating their commitment to customer satisfaction. The team went above and beyond to ensure we understood the processes and implemented the best strategies for our needs. I highly recommend the Tapita SEO Support Team for their outstanding service and dedication.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

I just download the app today and they were great working with me to get everything up and running. Thank you for your hard work.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

My site https://www.bmtsuperlok.com/ runs very quickly by using this APP, strongly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I wanted to say a huge thank you for all the help you've given me recently. Fixing those critical errors on my website was a massive relief, and I appreciate how quickly you got everything sorted out. I'm also thrilled with the boost in my SEO score. Thanks to your work, my website's visibility is already improving. Your tips and guidance on the sitemap were incredibly helpful too. Your support has made a big difference, and I’m really grateful for everything you’ve done. Thanks again for being so awesome! Tim From baldurjewelry.com

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

good sevice, good app

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

They help me a lot and the app has been improved a lot recently, some updates are very helpful. But most importantly, their service team always responds instantly, and can handle the case very fast. BTw, i like their chat box design, you can always send a screenshot to show issues, saving you a lot of time of explaining things.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

This app has greatly improved my SEO score, and is very user friendly. The AI feature is very useful, and the online chat helped me with things that were over my head. They made the necessary changes that I didn't know how to fix. Highly recommended!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Excellent customer service and support. The rep removed all my SEO errors and was very knowledgeable. I'm extremely thankful for his help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Great support fast and reliable

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

Tapita is a must-have tool for Shopify users. It saved me so much time and headache.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Exceptional online chat support service! Since integrating it into my website, I've seen a noticeable improvement in SEO performance and I have upgraded to a paid plan immediately. Real-time assistance, keyword optimization, and valuable insights have been game-changers. Highly recommend it for any business looking to boost SEO and engage visitors effectively.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Super helpful!!! And quick! I am so very thankful that I found this app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

I'm very impressed with the thorough and complete response to my question, and additional valuable information was offered as well. Having this support is a critical step for my store, and gives me almost immediate access to subject matter experts--which is essential to a successful online shop. I'm extremely grateful for the help.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2024

Great Support, Being non technical person and having lil knowledge about SEO is no worry anymore. TAPITA support is great and solver all the error related to SEO and speed optimization very quick. Even they optimized mobile speed as well by seo audit and correcting required technical setting in a moment. Thanks for wonderful support. looking forward to great partnership for this business journey alongside tapita.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

we have been using Tapita for a few months now and its is super simple and support is timely. They have resolved all our previous errors so we can focus on content. We have now installed Tapita in all 5 of our websites and we see increased traffic pretty quickly.

Using app

2 months

Total reviews

3

Average rating

5.0