All reviews

Rating Breakdown

  • 5
    94% (2,301 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 97% (2,299)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2024

This app has improved my SEO and website speed a lot. They have great customer support (shout out for Krystal and Liam). I believe that everyone should switch to the paid plan as it gives a ton of features.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Amazing customer service! Liam was very patient and helpful and went out of his way to improve my website's speed.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

Support-Team is on point!

Using app

3 days

Total reviews

4

Average rating

4.5

5 / 5 Share

April 10, 2024

The application is very clear and easy to understand. With lots of tips and an overview, you can use the app correctly step by step. And if you get stuck, the support team will help you quickly. It is very helpful. Compared to the other offers, this app scores points because the prices can be adapted to the needs of the respective company size. As a start-up, I can still achieve a lot with this small package. You are helpful.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

3 / 5 Share

April 10, 2024

To start, it's not intuitive to use. Competition have better/more features on the free plans.

Using app

About 3 hours

Total reviews

16

Average rating

3.8

Developer Reply

Hello there, This is Katy from Tapita. Thank you for your review, but we would like to answer here to reach out to any merchants who might read this review. 1. We receive this 3 star review after helping you to fix your SEO errors, even though you might think removing our app left over code should be done free by any apps, but Detecting where is the problem, how to fix, and fix it, was never a simple task and it's not easy to find someone to help you do it by free. And we did it free for you. 2. Not intuitive to use: Thank you for the feedback and we're improving our Dashboard, so that I hope if anyone want to try our app, please install the free version, give us a try to see whether it is easy for you to use. We had to weigh carefully between using casual language for easiness and Implementing sufficient technical information in our features, so that both regular users and developers can use our app smoothly. And you can see we have a lot of feedback from our customers who are using our app for month saying about how our app is easy for them to set up. We even provide live chat 24/7 to support if any of our customers have any questions, any time. 3. Competition have better/more features on the free plans. For the pricing, we're not the cheapest app, but we're improving and there will be more free features in the future. We build our pricing on what benefit we provide to our customers, we focus on our app and services quality and the prices are calculated from there. And In fact, many of our paid customers who already used other SEO apps before settle down with us, that speaks the truth. Since we have our pricing published, every one can access it and can clearly tell what benefit each plan brings to merchant's store. Best regards Katy

5 / 5 Share

April 9, 2024

I recently had the pleasure of engaging with Liam at Tapita Support, and I must say, it was an exceptional experience. From the moment I reached out with my concern regarding the loading speed of my website, Liam was incredibly attentive and knowledgeable. They promptly identified the issue and went above and beyond to assist me in optimizing my site's performance. Not only did Liam address my concerns regarding the loading speed, but they also took the time to provide valuable insights into improving my site's SEO. Their expertise and willingness to help were truly commendable. Throughout our interaction, Liam demonstrated a high level of professionalism and dedication to ensuring customer satisfaction. They patiently guided me through the process of resolving SEO errors and even offered valuable suggestions for enhancing my site's performance. Thanks to Liam's assistance, my website's SEO score improved significantly, and I couldn't be happier with the outcome. Their exceptional support and genuine commitment to helping customers achieve their goals make them a true asset to the Tapita Support team. I highly recommend Liam to anyone seeking expert assistance with website optimization and SEO. Thank you, Liam, for your outstanding service and dedication to excellence!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 9, 2024

Amazing support, they take care of all your needs in terms of speed.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2024

Amazing App, very easy to use and the support is out of this world! They are very polite and patient and will help you with everything that you need! 5 stars! HIGHLY RECOMMEND!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

excellent quick service and very straight forward thankyou

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Great app and support!

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Tapita SEO & Speed Optimizer has been a game-changer for my website! With its easy-to-use interface and powerful tools, I've seen a significant boost in both my site's SEO and speed. Navigating the app is a breeze, even for someone like me who's not a tech expert. The interface is intuitive, making it simple to find exactly what I need.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Large increase in site speed, especially on the mobile end even with free plan. Customer service also helped fix my critical errors (at no cost). My site speed increased by 40% in 30 minutes with their help. Awesome.

Using app

14 days

Total reviews

13

Average rating

4.5

3 / 5 Share

April 3, 2024

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi, This is Katy from Tapita. Thanks for reviewing our app. But we wanted to know why is there a 3-star review with no words please? We checked carefully and there isn't any fault from our app. You gave use 3-star review after our Chat agent supported you to fix your store errors at no charge, also increased your website speed even when you're using the free plan. We contacted you but still no response from your side. May you please contact us and let us know was there any problem? Regards, Katy

5 / 5 Share

April 3, 2024

Great app, can already tell my store is faster. As well as great assistance with any issues and all questions.

Store

Atlan

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 3, 2024

The speed of my website was improved in a day, although I had to go to Standard plan since I have around 600 pages. It's also great for SEO audit, a lot of stuff the support team will do for you and other small bits are easy to review and fix. Overall, great tool for speed boosting, website performance and SEO management.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2024

awesome customer support. having been using this for close to a year now. one of the best apps to have for any store

Using app

5 months

Total reviews

4

Average rating

4.3

4 / 5 Share

April 3, 2024

La App es muy útil, a mí me la recomendó un profesional del SEO. El servicio de asistencia en línea incluso con el plan gratuito es lo más.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2024

The Shopify app Tapita SEO is an indispensable tool for any merchant looking to enhance their online presence. With Tapita SEO, I've noticed a remarkable increase in traffic to my website and better rankings on search engines. Their intuitive platform allows me to easily optimize web pages and tailor keywords, which is crucial for attracting more visitors. Moreover, their support is truly outstanding. Every time I've had any questions or issues, they've been available with answers and solutions that exceeded my expectations. Their friendliness, professionalism, and responsiveness are truly exceptional. Therefore, I cannot emphasize enough how pleased I am with Tapita SEO and how highly I would recommend it to all merchants looking to increase their online visibility and achieve better results. Thank you to the Tapita team for such a fantastic app and support!

Using app

5 days

Total reviews

8

Average rating

3.6

5 / 5 Share

April 1, 2024

Customer service is just excellent and always there to help. Thank you Krystal for the quick help of today

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2024

Good

Store

KYMA

Using app

17 days

Total reviews

2

Average rating

3.0