All reviews

Rating Breakdown

  • 5
    94% (2,293 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 97% (2,290)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2026

Exceptional service from start to finish! Helen was incredibly professional, responsive, and attentive to every detail. She offered insightful advice and effective solutions that made the whole process seamless. It was a pleasure to work with such a dedicated and easy-to-communicate-with team—thank you, Helen, for your excellent cooperation!

Using app

About 15 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Wir hatten jahrelang Seobility in Verbindung mit JTL-Shop im Einsatz und waren ehrlich gesagt ziemlich enttäuscht – zu wenig Wirkung und zu wenig echte Unterstützung. Der Wechsel zu Shopify hat zwar schon Verbesserungen gebracht, aber der große Sprung kam erst mit Tapita (SEO Ranking & Web Performance). Was uns überzeugt hat: Support, der wirklich reagiert, und Techniker, die nicht nur “Tipps” geben, sondern konkret helfen und Dinge sauber umsetzen. Seitdem ist unsere Sichtbarkeit spürbar gestiegen – nicht nur bei Google, sondern auch in anderen Suchmaschinen. Rankings nach oben, bessere Performance, mehr Präsenz. Wir können die App zu 100% empfehlen. Tapita hält, was sie versprechen. Danke für die starke Unterstützung!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

I want to say their text team was super amazing. And click on replying then going out of their way to help me fix my SEO and get it back up in the correct format and running smoothly. Which was an amazing. Help after I struggled and struggled and I had to leave and he finished it. With me not being there, which is amazing for someone to do. I give them five stars and I support and say use them for your SEO. And also if you need any help, they're right there and they will take care of any problem that you might come into hand to. Thank you to the team and all them. At. Tapita.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Chloe was exceptional and very quite to respond to my inquiry. I appreciate the quick response and eagerness to assist me. Tapita is a really great product and already within one day of adding it to my store, I have made some serious progress and changes with how I handle my shop's SEO. Love this product and highly recommend as constant SEO management is essential to the success of any store, and Tapita makes it so much easier to manage!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

It's been a great experience working with Tapita. They even provide online support with free plan. They helped us fix some critical errors in no time. Thanks again for your support.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Very professional team, especially Liam and Joey. The service was smooth, on time, and very well organized. Highly recommend them!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Excellent app and support! I have the free version yet the support staff spent a few hours today assisting me with issues that didn't even pertain to their app. If you are new and lack experience with this stuff this is definitely the team you want behind you!!!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

i have only installed the app today, but got great service so far installing everything, much better than many other apps I've tried before. Looking forward to have all the SEO's fixed.

Using app

About 2 hours

Total reviews

10

Average rating

4.7

5 / 5 Share

Dec. 30, 2025

The customer service staff were very professional and patient in handling the issues and providing assistance during the usage process.

Using app

28 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 29, 2025

Liam was VERY helpful highly recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

amazing service and quick response! Best SEO Tool out there.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 28, 2025

the team very helpful and the app fix my SEO needs

Store

EOVEA

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

After trying out soooo many SEO apps I landed on Tapita. Omg what a game changer! All the crap and time waste with the others' when Tapita was the IT app along. Liam was fantastic. He offered his assistance to bette the SEO on my store, I didn't even have to ask. He kept checking in and he was extremely polite and EXTREMELY helpful. This app is IT! Don't waste your time with the others'. Save yourself the headache and hassle. I am sure glad I did.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

I have only had it installed for one day, but immediately started receiving support- on the free plan trial! Thank you for your help, it is nice to be able to talk to someone and see results before deciding to invest money in an app.

Using app

About 3 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 27, 2025

I had a problem with a few things in my store and Krystal from Tapita quickly sorted them all out for me. Amazingly fast support. Very Impressed. Thank you Krystal

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

A very helpful support team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Great team. It’s been a pleasure working with them—intelligent team.

Using app

About 2 months

Total reviews

17

Average rating

2.5

Developer Reply

Hi Vahan, Thank you for the candid feedback, and we’re truly sorry for the stress this caused during a critical moment. There may have been a misunderstanding in communication. While Tapita officially operates Mon–Fri, when urgent issues happen on weekends we do escalate to our tech team off-hours. In your case, our chat agent was actively trying to reach the technician immediately, and the issue was resolved on Saturday. Based on feedback like yours, we’ve now opened a weekend WhatsApp hotline for top-tier customers for faster emergency escalation, and we have already talked via WhatsApp. Regarding the delayed reply in your private channel: we’re sorry — at the time you messaged, our staff member was on a flight and responded as soon as they landed. If there’s anything still unresolved or you’d like us to review what happened end-to-end, please reply with your store name and we’ll follow up directly and make sure this is fully addressed. Best regards, Tapita

5 / 5 Share

Dec. 26, 2025

Great app with amazing tech support. They will patiently work with you, to get your site to perfection. Mike helped a lot today with clear instructions and great short videos.

Store

Natiqua

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Parfait l'équipe reponde vite a l'ecoute ta un probleme il sont present directement mais aussi l'application et complete je vous le recommande

Store

Saylana

Using app

About 4 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 26, 2025

Liam was very helpful and calm in helping to fix the favicon error on my store .

Using app

1 day

Total reviews

9

Average rating

4.1