Rating

4.9

feedback

6,506

Reviews

chart

#201

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    50%
  • More than a year
    31%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the Simprosys team. Users have praised the app for its seamless integration with Google Shopping, Facebook Shop, and Instagram Shop, as well as its ease of setup and use. The standout feature mentioned in multiple reviews is the on-demand live chat support that is always available and knowledgeable. Users have also appreciated the app's effectiveness in getting their items approved on various sales channels and its ability to track Google Ads conversions. However, there are a few negative reviews that mention slow and inefficient support, particularly in responding to emails and addressing technical issues like price mismatch problems.

Highlights

Exceptional customer support
Seamless integration with Google Shopping and social media platforms
Ease of setup and use
Effectiveness in getting items approved on sales channels
Negative feedback on slow and inefficient support

Rating Breakdown

  • 5
    97% (6,323 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2024

Support is great in helping get things setup and figured out.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Tanuj Joshi staff was really kind and helpful. Thank you for all Simprosys Team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

So far everything has been great and the customer support has also been very helpful and helped me greatly through the App. would recommend

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Very fast customer service and my questions were answered and problems solved.

Store

cudo

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Great app and easy to setup. Also the support is beyond what others give. Always there to help. I had issues with google, where google did not want to guide or help. But Symbrosys just helped without asking for anything. I used them for other shops I have and always been happy with them! 5 stars for sure

Using app

--

Total reviews

3

Average rating

2.3

All reviews

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