Rating

4.9

feedback

3,966

Reviews

chart

#228

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    27%
  • Less than a year
    86%
  • More than a year
    53%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, excellent customer support, and effectiveness in managing product feeds for Google Merchant Center. The live support provided by the team is highlighted as a standout feature, with many users mentioning specific support team members who were extremely helpful and patient. The app is commended for its ability to quickly resolve issues, provide clear guidance, and offer efficient solutions. Users also appreciate the constant updates and the app's seamless integration with Google and other platforms. However, there was one negative review mentioning a decrease in Return on Ad Spend (ROAS) after using the app, which affected the user's Google Ads performance.

Highlights

Positive reviews highlighting excellent customer support and ease of use
Efficiency in managing product feeds for Google Merchant Center
Praise for the live support and specific support team members
Appreciation for quick issue resolution and clear guidance
Mention of a negative review regarding a decrease in Return on Ad Spend (ROAS)

Rating Breakdown

  • 5
    165% (6,561 ratings)
  • 4
    3% (102 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (16 ratings)
  • 1
    2% (70 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

Symprosis has been a game-changer for our Shopify store. It’s incredibly easy to use, full of genuinely useful features, and the pricing is almost too good to be true for what you get. One of the biggest benefits for us is that it lets us manage all our product feeds in one place — for Google, Meta, and other third-party platforms. That alone has saved us a ton of time and hassle. The support is just as impressive. Sachin has gone above and beyond to help us out — always quick to respond, and really takes the time to understand what we need. We’ve even had features added based on our feedback, which is rare and very much appreciated. Highly recommend this app to any Shopify store looking for powerful features, smooth usability, and outstanding customer support.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Ashvin help me solve the problem, thanks

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

It's well known that Simprosys is the only app anyone should ever use for submitting their feeds. Packed with features you just can't find in any of the native apps, I'll admit it was a bit daunting at first, as someone new to CPC campaigns. But their support is super quick to respond and will walk you through anything you need; or even do it for you, if needed! Very grateful to Nilesh and the rest of the support team who have probably spent more than a couple of hours with me over the last week!

Using app

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Total reviews

10

Average rating

4.6

5 / 5 Share

May 12, 2025

J’utilise l’application Simprosys Google Shopping Feed depuis plusieurs mois et j’en suis très satisfait. L’interface est claire, la synchronisation des produits est fluide, et surtout : le support est exceptionnel.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

We've been using the Simprosys Google Shopping Feed app for a while now and are extremely happy with its performance. The app is easy to use, keeps our product feed organized, and integrates smoothly with Google Merchant Center. A special shoutout to Siddharthan, who was incredibly helpful in resolving an issue we were facing. He provided clear guidance and went above and beyond to ensure everything was working perfectly. Highly recommend this app if you're looking for a reliable solution for managing your product feed and getting the support you need when it matters most.

Using app

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Total reviews

3

Average rating

5.0

All reviews

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