All reviews

Rating Breakdown

  • 5
    97% (4,065 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 96% (3,993)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2025

Excellent customer service!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

J'ai été contacté par Saad et il a répondu par détails à mes questions. En plus ses réponses étaient rapides dans le même jour. Merci pour ce travail !

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Ashvin worked tirelessly to get our merchant center sorted. Highly recommend this app.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Genuinely astounded by the customer service. Nehal was super patient and knowlegable, I was on the free trial and he took the time to walk me through everything. Some of the issues were just me being stupid on the Shopify setup and he still took all on and resolved. Pretty rare in this day and age, I'm still figuring out the app, but 11 out of 10 for genuine human support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

very helpful app better than google exnestion

Using app

1 day

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Really easy set up and great support when needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Simprosys always delivers exceptional human guidance. Within less than a minute, there is someone from the customer support team to help with questions. And the app itself works great too :) I'm using the app for multiple stores, and will definitely not change

Store

Hallari

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Great support staff

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

love it..5 years using it and still loving it in all our stores

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Symprosysis has been my go to app for google shopping. they are just wonderful

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 13, 2025

Used to be a great app, but now their customer service is terrible. I've contacted them five (!!!) times through Shopify, and they still can’t find my email. Complete letdown. I can’t recommend them—there are far more reliable apps out there.

Using app

Over 3 years

Total reviews

39

Average rating

2.4

5 / 5 Share

Oct. 13, 2025

I had been facing persistent issues with Google Merchant Center, where my products kept getting flagged and feeds were affected. Chirag went above and beyond to help me sort everything out quickly and professionally. Thanks to his support, all my product listings are now active and GMC is live again. I truly appreciate the clear communication, fast response, and efficient troubleshooting. Highly recommend this app and team for anyone needing reliable support with GMC product feeds!

Store

GUOCALI

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 13, 2025

The app is very easy to use and the customer service staff is quick and efficient in resolving issues.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

I love the app and the people behind it. Google Ads is a pain in the ass, and this app takes a lot of worries away. Much better than the 'Google & Youtube' app.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

God fast help.

Store

Tassaro

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Very helpful, fixed my feed issues fast.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Very quick response, polite and knowledgeable, solved my query in a matter of minutes with very clear and concise explanations.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Simprosys Google Shopping Feed is one of the most stable and well-structured apps I’ve used for syncing Shopify products with Google Merchant Center. It’s fast, accurate, and the support team truly knows what they’re doing. The setup was smooth, and the feed updates automatically without errors. What impressed me the most is how they recently expanded their support for Shopify Markets — allowing multiple countries and currencies via API. I currently run feeds for Denmark, Sweden, Germany, and the Netherlands, all perfectly synced. Support deserves special credit. Every time I’ve had a question, they respond quickly with detailed, technical answers (not just copy-paste replies). They even clarified how API markets and XML feeds are handled, which saved me hours of guesswork. If you manage multiple Shopify Markets and need a reliable Google feed solution, Simprosys is absolutely worth it. Highly recommended.

Store

Duftia

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

This app is definitely worth it. The online support is also very knowledgeable and the turnaround time is great. This is the perfect connect for feeds and gives you everything you want.

Using app

About 1 month

Total reviews

5

Average rating

5.0