All reviews

Rating Breakdown

  • 5
    97% (4,203 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (43 ratings)

Reviews with Text

  • 95% (4,105)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2020

great customer service and a good app. well recommended and I am sure we will continue to use for years t come

Using app

About 2 years

Total reviews

12

Average rating

4.6

5 / 5 Share

Dec. 15, 2021

This is a very good app. I use it all the time. I am very happy with it. It's easy to use and does a great job in submitted our catalog feeds. Their support has improved significantly since I last left a 3 star review and therefore I felt the need to update it now. I strongly recommend this app.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Please check the spam box of your email. You were replied to within 4 hrs of your email. Please see the reply and its timing on this screenshot. https://bit.ly/3qy2gzQ

1 / 5 Share

Aug. 20, 2024

8/20/24--STILL an issue. The help is delayed and incompetent. THEIR APP DOES NOT WORK. The App jacks up the Schema. Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 in the morning. 1/4/24--not responding to requests for help!!!!!!!!!!RUBBISH! Products appear in google merchant center as "in stock" and in google shopping when they show "out of stock" in the App. Overseas company, requires 2 am phone support over Skype if you want "real" help. The App does NOT work, this has happened countless times. RUN from this App. Your solution to solve a problem requires additional work by us. The idea of hiring and PAYING for an App is to make our lives easier. You work for us-we don't work for you. Improve your App.

Using app

Almost 5 years

Total reviews

6

Average rating

1.7

Developer Reply

You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It would have taken less time in implementing the correction than venting your anger everywhere. You have been using our app for more than a year and still using it. So, I don't see any point in running away from the app.

5 / 5 Share

Dec. 4, 2020

Great app and amazing support from a skilled PPC expert. Google Shopping is sometimes tricky and it's really helpful to have this possibility to have technical advice from an expert

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Really good app, makes it super easy to run our google ads and the support is really helpful! Can definitely recommend !

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

On our UK site we needed to add VAT to our prices before posting them on google. The customer support were awesome at helping us get this setup.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

BEST APP EVER! for managing product feeds, turning on and off promotions, categorizing, you name it, the app does it and easily. Perfect for fine tuning your feeds in every way.

Store

ASaks

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

I'm use this app for google shopping and google ads, before this, I was using the Google Channel app made by Shopify, but I find this one is much powerful , mul-countries supporting, easier to edit products, better re-marketing in google ads account. Then I want to switch to this app, I email the customers service, they help me a lot and I switched to this one very smoothly. If you want going to sales in google shopping, you should try this app.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Extremely reactive help desk and a very useful app... We have been able to use this app to update and submit en mass 1600+ products... Very happy thank you.

Using app

21 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 27, 2020

Very good, very patiently to help us solve the problem, and deal with a lot of troublesome problems.

Store

noxfan

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

I can highly recommend the app. For every error message you can find an answer on the FAQ side. The app connecte really well with shopify and google ads account. Installation was really easy.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Bruce helped me sort out which products to display and not display in my shopping feed, helpful screen grabs and really nice as well. Loved this customer service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Great communication and very knowledgeable on all aspects of Google ads. They went beyond their parameters and have my account and campaigns running smoothly and efficiently. I highly recommend the app as well as their technical support people. Thanks, guys.

Using app

About 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 23, 2020

I am using this app for google shopping , and it works very well, you can easliy do a lot of products adjustment by this app, also you can use this app for mul-countries selling. Meanwhile , the customers service is good, you can watch the videos created by them or email them, always quite resoponse. Very great! I wish you can have a try

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 23, 2020

Saved me tons of time for just $5/month. So much easier to use than the shopify interface for making changes to google feeds, and it makes my facebook shop nicer as well.

Using app

30 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2020

I love this app, saves me so much time. When I run into a problem, by changing things and messing things up. They are right there to help me quickly solve the problem. I would be lost without this app, helps all my sales channels. Thanks So Much!

Using app

Over 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

The support I have received each time I has asked has always been spot on. And I would say getting quicker to respond over time. I am really very happy with Simprosys, they seem to care!

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 1, 2020

Best App for Google Shopping, Bing and Facebook. I Like it. Quick support via Live chat. I recommended.

Using app

5 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 19, 2020

Best app to drive sales for your business! Excellent live chat team who goes for extra miles to help.

Using app

About 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

The customer service and ease of use of this app is outstanding. Makes the old way of connecting google shopping so much easier!!!

Using app

14 days

Total reviews

8

Average rating

4.0