All reviews

Rating Breakdown

  • 5
    97% (4,202 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (43 ratings)

Reviews with Text

  • 95% (4,104)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 15, 2019

Pathetic App, took off the products from Merchant centre without letting me know.. caused me to lost hundreds of dollars in the peak season. Be careful.

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h) We could have stopped our services and removed your products on the same day of the expiration of the trial or the next day. But NO, we waited for 10 more days before we suspended our services to your business. Also, it is not true that you were not informed about the suspension. During the trial period, you were sent 3 reminders, 7 days, 3 days prior to the expiration and on the same day of expiration. (See screenshot of email log on this URL - http://bit.ly/2Ob1giY) Out of these 3, as per our logs, you had opened 2 reminders. For other merchants, this merchant is using our app on 3 of his stores and two already have charge activated. (See screenshot - http://bit.ly/2NNtm4N)

5 / 5 Share

Nov. 15, 2019

Good service, easy to use! I come through some issue, and ask question online, they respond quickly. Recommend!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 14, 2019

I love the usability of this app. I can choose what products go to Google, how many variants, and other specifications. Plus it can hook up to Bing and Facebook as well. They are very quick to help when I had a problem. It has been a great up for us!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2020

The app does exactly what it's supposed to do. But more than the app itself the service is exceptional and the team is always ready to help out with any integration issues. Excellent team and app! Would definitely recommend this app over others that perform product sync.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Fantastic app! Seamlessly integrates will Google Merchant and Ads making promoting products from your website very easy. The customer care team are very responsive and helpful and are excellent to deal with.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Excellent App! So many different uses. It connect all of your feeds into 1! 1- google; 2- facebook; 3- Microsoft; 4- XML [misc] Very easy to use and great support! Highly Recommended to all shopify shop owners

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

good app and good support i recommend good app and good support i recommend good app and good support i recommend

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 7, 2020

Great dashboard - Easy to use - and Great customer support! Fast results, and quick to respond if you need help. Thank you! avnow.com

Using app

9 months

Total reviews

16

Average rating

5.0

4 / 5 Share

Nov. 13, 2019

Great app and very friendly, helpful and quick support! I had a problems with gtin (I have gtin in SKU instead of Barcode) and they made an automation to fix that problem for me.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2019

Found the app super easy to use and has great support. Thanks to all the team at Simprosys. Highly recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Great app with amazing support. The support team helped me set up a mobile redirect to our AWS pages, ASAP. Really responsive team!

Store

Truly

Using app

6 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 12, 2019

All the sync process was very very smooth and worked perfectly. Also, the support person was very helpful for my questions. Thanks a lot.

Using app

About 22 hours

Total reviews

16

Average rating

4.8

5 / 5 Share

Nov. 11, 2019

Amazing customer service and support. We use this app for all of our stores and have never had any issues.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

Awesome help was having some issues with the facebook feed. I reached out to support they replyed back super fast gave me easy instructions. Within a few days, they had all the issues fixed and I didn't have to do a thing. So easy to work with and they got the job done fast for me, thank you Milan.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

This is my first review on Shopify in 3 years. Honestly, this is the first app that helps me in fixing my problem in a short period of time. I haven't used all the features they have so far, but I can definitely say that if you have any issue with your store, or products etc. they will help you resolve the issue.

Using app

5 days

Total reviews

20

Average rating

1.5

5 / 5 Share

May 4, 2020

2nd time we reached out tech support for a different issue and they ARE FANTASTIC!! Fixed our issue so quickly. Very easy to understand and communicate with. 10 stars!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2019

Recommend this APP. My shopping feed was successfully submitted in minutes. Fast response and very professional support team. Good job!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

Customer support is SO helpful and fast. They give excellent recommendations and I can always count on them to walk me through tough processes. Thanks, Abhishek!!

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 8, 2019

Very powerful tool. I solved all my problems regarding Google Shopping. It saved me time and money. I totally recommend it. Very happy using it!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

The App's works very well and they have an amazing support team! they respond to your mail very quickly. We highly recommend them in 100%

Using app

29 days

Total reviews

2

Average rating

5.0