All reviews

Rating Breakdown

  • 5
    97% (6,252 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
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5 / 5 Share

Jan. 3, 2024

The customer service is very good! They helped us a lot.

Store

YNM

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Uploading inventory to Google Merchant Center (GMC) was an incredibly smooth and straightforward process. The customer support team deserves a 5-star rating for their exceptional assistance. I highly recommend their services for their ease of use and excellent support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Although I am still in the trial period of this app for now, I have to leave a positive review for this app. I have been using Shopify for three years. I can safely say this is one of the best support teams I've ever worked with. Taral, Ashvin, and their tech support colleagues. They are very helpful. I felt a bit frustrated trying to set up the tracking in my store, and there's always something wrong. And I tried to install this app since last week. Simprosys team helped me to look into the settings of my Shopify store, GA4, and Google Tag Manger. Fix a lot of issues. My GA4 couldn't fire the 'begin_checkout' event due to the side cart of my Shopify theme. And there were also some strange customized events I created before when I tried to use Google Tag Manager at a certain point. There was a lot of mess up in my store. I didn't have a clue how to fix it. But after Simrposys team helped me to tune it, it seems a lot better now. I guess I finally can track my Google campaign correctly this time.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Great app and support is always 10/10

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

it works great, and the support team help a lot

Store

Uahpet

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Very Good Support

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Good app and helpful customer service.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I had an exceptional experience using the Simprosys app for almost 2 years and interacting with your support team. The app is user-friendly, intuitive, and efficiently designed, making my navigation seamless for all kind of google marketing and MC. The support team was not only responsive but also incredibly helpful in addressing my inquiries promptly. Overall, a great combination of a well-crafted app and outstanding customer support. Thank you for the positive experience!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

We are very satisfied, especially with the service - responses to inquiries are quick and helpful. With such service, we are very happy to work with this app and the team. If there were more stars available, we would gladly give more stars.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Good App, Customer support is excellent with very prompt follow up.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Store

Erommy

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 29, 2023

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

App muito bom. O suporte deles é excelente, sempre nos auxilia o mais rápido que podem.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great support thank you Sachin

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

A lifesaver of an app. Great customer service and documentation. Simple and fast interface. For an app like this, customer support is of utmost significance, and that's where it shines. Lightning fast support while being very patient. Highly Recommended !

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

'This app created a lot of problems. Even after unnistalling it !' I had a lot of problems after unnistalling this app, most of them because of disconected accounts between shopify, GAds, Merchant center and GA4 , so I gave them a bad review. I've read in the last month a lot of good articles published by them, all of them very usefull. So I decided to give them 'trust' and I changed my previous review. I will give another try to this app on the next days to see if I was wrong.

Using app

23 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 25, 2023

An app that has multiple different things you need for a Google ads account I love it the customer service is always there to help you

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I am very happy with this app. Customer service is professional and efficient. Highly recommend

Store

Lampech

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

good

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

great app and support

Using app

12 months

Total reviews

8

Average rating

5.0