All reviews

Rating Breakdown

  • 5
    97% (6,251 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2023

great

Store

Feier

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

nice Customer Service Help Great

Store

INFANS

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Very easy to use, Great customer service! Very helpful for your Google Feed!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

I'm just getting started and it's a lot to learn but this app is very user friendly and most of all the customer service is outstanding and very helpful. If you're new to this side of e-commerce I highly recommend trying Simprosys!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

I think this app is fabulous especially for novices like me, who is not tech savvy. The team support that helped me was so patient and helpful in explaining and getting my issues sorted so quickly. Very grateful!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

I am very pleased with this application, which I have been using for a long time. Customer support is very good, they respond immediately. My merchant center account has been suspended. They were very interested in it and it was great to help solve the problem. I hope my account will be opened and I will continue using the application. thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Customer service is incredibly fast and solution oriented. I highly recommend it. The app works very well. I was always having problems with Content API and this App is definitely better than Shopify API.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Very good to know that there are experts available to overcome any errors on e-commerce stores Very helpful and quick response at all times Highly recommended Keep doing what your doing Many thanks in advance Best regards Mike

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Thanks, we use this for all our stores. Hinali has been very helpful today to fix our GMC errors. Team goes above and beyond

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Very good assistance and it works perfect. I recommend!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Ótimo suporte, mesmo em outro idioma.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

So far everything has worked great and this app is a great help in streamlining the process of importing your store to Google shopping.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

App molto intuitiva e supporto eccellente.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Best

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Love the app! Great support, had an issue and very quickly I got help and solved the issue! I would recommend this app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Amazing customer support. Saad was super knowledgeable and helpful with my questions and concerns. Fast response time as well. Please note these guys work in IST time in India so if you're messaging in the AM i might be through email.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Using app

15 days

Total reviews

5

Average rating

2.2

Developer Reply

Dear Merchant, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service. We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not. Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns. Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia.

5 / 5 Share

Dec. 12, 2023

The app functions well and detailed support is available to meet special requirements.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Love the app and great support team. They are very helpful and insightful. Highly recommend it!

Using app

10 months

Total reviews

1

Average rating

5.0