All reviews

Rating Breakdown

  • 5
    97% (6,254 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2023

havent had any issue with Merchant since i have stated using SImprosys

Store

Youeni

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Great app and very simple to use and Ruchi support me very well and gave some helpful informatiom

Using app

7 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 12, 2023

excellent customer service, they will reply you in time and solve your problem.

Store

totwoo

Using app

About 1 year

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 11, 2023

Quick and nice customer service

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 11, 2023

promt service, the team try their best to support the customers to the highest level

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Great app and amazing support. Makes managing the Google Shopping Feed much easier.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

App support is awesome. Def recommended.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Really good experience, and great support.

Store

Mesmuse

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

The app is very easy to use and works perfect. The support team is there if you need anything and they are very proffesional.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Support is very prompt and helpful, even at 1:30 AM. Been using this app for several years now. Does what I need it to, and constantly has updates to keep pace with all the changes everyone (Google, Bing, FB, etc)., make. I wouldn't even bother at looking for another solution!

Using app

About 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 9, 2023

Ever tried to get feeds set up between Shopify and Merchant? It's nontrivial, and if you want to focus on getting your shop set up quickly and well, with a minimum of hassle, then go with the Simprosys Google Shopping Feed. There's tons of options, the UI's clearly marked to make you pay attention to the right things, and there are multiple tutorials here that hold your hand and walk you through it. There's even some decent tutorials (as of 10/23) on Youtube from third parties as well. Seriously, even if you're just getting your shop bootstrapped, this feed's worth the cost, and if/when something goes wrong, their support is extremely responsive. We gave the free trial a go at the start, were impressed, and signed up. Thanks, Simprosys, and shout out to Ashvin for checking up on us and taking care of our one bit of weirdness in our feed - thank you, sir!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Very comprehensive feed tool. I had issues with my integration setup on Shopify and their agent, Hinali Mehta, was extremely helpful. Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Great customer service - guided me through set up as a nontechnical founder.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

The app makes fixing Google merchant errors easy and also their customer service is exceptional. Will recommend

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app, incredible assistance. I was having a few issues with my products and Ashvin was 1000% proactive and ready to help. Wishing more apps like Simprosys. Thank you guys!

Using app

About 1 month

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 6, 2023

Been using the app for around two years. It works exactly as it should, simple interface, much better than the standard google app. The customer support is as good as it gets, always quick and concise, they explain anything in easy to understand terms and are always on hand to help. 10/10.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

とても親切に対応してもらえました。 チャットの返信も早いので、とても助かりました。 Shopifyのアプリは、チャットサポートをくれるものをおススメします。

Store

Belchic

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great support. I had few questions while setting up the app. Saad was super fast and answered all my questions promptly.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great application and features. Highly recommended. I have the best experience with the Simprosys Support Team. Whatever issues I encountered, they were always prompt in offering assistance and solutions. They were very kind and responsive. 5*****

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Fantastic customer support, straight onto the issues I raised in super quick time. Advised on multiple queries with immediate feedback, even explaining with visual references. Spotted some specific errors on our set up and fixed them immediately for us while on chat. Could not ask for more.

Store

haus®

Using app

Almost 5 years

Total reviews

2

Average rating

5.0