All reviews

Rating Breakdown

  • 5
    97% (6,250 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

Ajit from Simprosys was extremely helpful and patient with the issues i was facing with my products on GMC and walked me through step by step on how to get it sorted. Have yet to truly use the app and its functionalities, but the customer support is excellent !!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

The support and knowledge from the Simprosys team specially from Siddharthan agent is the best. All issues I had were quickly resolved over live chat. Highly recommend this app.

Store

My Store

Using app

11 days

5 / 5 Share

Oct. 9, 2024

Ankita was extremely helpful when we had a query about Shopify markets. Quick to respond and very clear in her response as to how to resolve the issue. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

The app is highly effective. I have utilised it in my other Shopify stores with great success. However, what sets Simprosys app apart is the exceptional level of support it provides. Considering the recent regulations imposed by Google Merchant, there is a 50-50 chance that your new website may face suspension. Nevertheless, with the invaluable support and guidance offered by Simprosys app, there is a significant likelihood that this issue can be resolved.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Best app, best support. 10/10

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Good Support

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Durch Simprosys bekomme ich einen Einblick in die Customer Journey meiner Kunden, was unglaublich wertvoll ist. Zudem ist der Support spitze und hilft einem sehr kompetent beim Einrichten.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

The app is very clean and must of all the customer service is very very good and helpful. I highly recommand this app

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

amazing support

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Got assistance within few minutes of contacting. Thanks!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Amazing support and advice from Sachin!!!!!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

This app is the best app on Shopify for submitting a feed to Google, optimising the feed, and setting up all the tracking you would need for any ad platform you run ads from. The customer support is very friendly and helpful, particularly Saad who helped me fix my issue quickly.

Using app

21 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 1, 2024

there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for bringing this point forward. If you look at the app store listing, we don't promise chat support. We provide Chat support only when our team is relatively free from pending tickets. Regarding response time, we have responded to you within a timely manner. But seems your inbox was not working. That might have been another reason your emails were not reaching to us too. Hope you can understand.

5 / 5 Share

Oct. 1, 2024

Amazing app and amazing support! i got multiple websites running with it and alles works as supposed too. Also one of the most complete apps with feed management, tracking (and advanced tracking).

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Outstanding Tool for Google Shopping Optimization! I’ve been using Simprosys Google Shopping Feed for a while now, and I couldn’t be more pleased with the results! This app makes managing and optimizing my Google Shopping feeds incredibly easy. From seamless product uploads to real-time updates, the integration with Shopify is flawless. The customer support is top-notch as well! Whenever I’ve had questions or needed assistance, the Simprosys team has been responsive, knowledgeable, and extremely helpful. If you're looking for a reliable and efficient solution for Google Shopping feed management, I highly recommend Simprosys. It’s a game-changer for anyone serious about scaling their e-commerce business through Google Shopping ads! 5 stars!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Good Support & Service, Top 10/10

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

nice support

Store

QD Wear

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Amazing service. Attentive and qualified professionals. They helped me understand the problem I had with my Merchant.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great service and streamlined product. I would certainly recommend it.

Store

Zeal

Using app

Almost 3 years

Total reviews

6

Average rating

5.0