All reviews

Rating Breakdown

  • 5
    97% (4,190 ratings)
  • 4
    1% (58 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 95% (4,097)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2026

Title: Outstanding and reactive support for critical issues ! "I am updating my review to 5 stars. The Simprosys team has been extremely efficient and reactive in solving a critical price mismatch issue (TTC vs HT) that was threatening my Google Merchant Center account. Their developers implemented a custom technical fix (JSON-LD Schema and URL parameters) very quickly. While I still believe that a proactive alert system within the app would be a major improvement for 2026 to prevent such turnover losses, I must highlight the high quality of their technical support. They don't just sync data; they actually help you fix complex problems. Truly professional and reliable." Title: Outstanding support and very powerful app! "I had a persistent issue with my color attributes in Google Merchant Center, and the support team was incredibly patient and helpful. They guided me step-by-step to set up a custom metafield mapping, and now all my products are correctly synced. The app is robust, and the technical assistance is truly expert. I highly recommend Simprosys to any Shopify merchant!"

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 26, 2026

highly recommended

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2026

Support Team is amazing, ask them anything technical, they always have the answer for & are always ready to help us out. Thanks team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Abhishek was super helpful in helping resolve some errors I had in my feed, the app is great!

Using app

3 days

Total reviews

22

Average rating

5.0

5 / 5 Share

March 31, 2026

Amazing customer service. I previously gave it one star due to a major issue but it turned out it was my fault. All fixed now.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

March 25, 2026

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Very reliable app for managing Google Shopping feeds. The support team is responsive and knowledgeable, and they helped us investigate and resolve technical issues efficiently. Overall a great experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Simprosys was recommended to me after issues with our original feed were causing errors with the info we supplied. I couldn't get clear answers from Google about what was wrong and it was causing our ads to tank coming into what's normally our busiest time. I couldn't be happier with the decision to switch to Simprosys. Answers, solutions and dramatic improvements all within 24 hours. Everyone has been so helpful and the summary error report I've now received means I have the control back to get everything optimised. Thank you so much for getting us back on track, you've achieved more than I thought possible in such a short time.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2026

Great app, Costumer service is always there for fast help. Thank you Alisha and Mohib.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Very smart support workers - helped a lot!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Great App, with support very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2026

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Exceptional technical support! We are managing a complex store with over 85,000 variants for the German market. Chirag from the support team provided outstanding assistance. He went deep into our backend to map custom ERP metafields for Color, Material, Gender, and Age Group. He also helped us fix a difficult domain mismatch and optimized our product titles for better CTR. His patience and technical expertise are truly world-class. If you have a large-scale catalog and need precision, Chirag and the Simprosys team are the best in the business!

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 23, 2026

Seems like a great application, even though it is new to me. Many friend have recommended it. I have been in contact with the support a few times and they are always really fast and responsive. Highly recommended!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Good customer Support

Store

Raglis

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

amazing customer service, very helpful with confusing situations, and proactively help me implement things. great support

Using app

Over 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

March 20, 2026

best support ever

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2026

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Sehr guter Customer support!

Using app

18 days

Total reviews

2

Average rating

5.0