All reviews

Rating Breakdown

  • 5
    97% (4,071 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,999)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2023

Very good app , help me very much, with my site. Answare very quickly and very in good form to help us with we need.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

The app simplifies complex tasks. The chat support is super helpful. Saad from their team went beyond. They don't just lazily paste FAQs, they actually remotely assist you and resolve, and take all the heavy lifting away in real-time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Good app and even better support. They have my 5 stars for their responsiveness at any given point.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2023

They will help me solve a lot of problems about the google merchant center patient and timely. Their service is really great

Store

Mionbel

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2023

The app is very easy to use and the support is always there to help. I recommend without hesitation to use Simprosys!

Store

Meolina

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.

Using app

About 13 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

July 23, 2023

First of all the customer service was exceptional. Sohil Vhora from GSF Customer Support was the individual I worked with today. The knowledge of this individual was excellent, and the patience that had for me surely made a difference to the success of the tasks performed. I can recommend this application to everyone that is relative to its use to surely download and enjoy

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

Nothing but a positive experience with this app for the last 4+ years. We use it to submit our product feeds to Google, Facebook, and Instagram and is very easy to manage. When there are issues with third parties, support was incredibly helpful and always resolved the problems in a short amount of time. Thanks for making it easy.

Using app

Over 4 years

Total reviews

6

Average rating

2.3

5 / 5 Share

July 21, 2023

support team is very help. very good app and good support team al five stars **************************************

Store

Lupipop

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

the best service ever - these guys have helped me a lot with my issue would recommend them highly - the best google merchant feed app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

The app is great and their staff was very helpful when we ran into a snag with Google. They value their clients and we really appreciate that!

Using app

Almost 3 years

Total reviews

7

Average rating

4.1

5 / 5 Share

July 20, 2023

Very good app, simple to use but very complete and Ashvin's support is incredible. Fast, very accurate and very friendly. The best app for your Google feed and local feed too.

Using app

17 days

Total reviews

13

Average rating

4.7

5 / 5 Share

July 20, 2023

Really happy to have found Simprosys! I'm just getting started with Merchant Center for Shopify and got stuck setting up and integrating a new multi-client account. I jumped on the chat and got connected to Hemant, who was knowledgeable and identified the issue really quickly. I received great step-by-step guidance through the process and got the new account set up in moments! If you're new to this like me, a little support like this goes a long way in getting it set up, hassle-free. Thanks Hemant!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Outstanding customer support! Helps you optimize your setup and integrations within minutes. Highly recommended.

Using app

About 23 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 19, 2023

Very nice support, Ashvin solved my issue. I wanted to resync my feed and remove the brand name I have on Shopify from my Facebook shop. Definitely recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

I have installed the app about a minute ago. This 5 star rating is not for the app itself but for the team who spent 2 hours with me on a video call yesterday and about 4 hours with me today to do the research, cleaning, fixing and setting up of the feed before installing the app just to make sure that my business does not suffer. My sincere thanks to Hemant and Saad for hand-holding me through the entire process. I wouldn't have been able to do this on my own. I hope that the app works fine and as expected. It will then be the complete justice. Thanks

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

Happy with the support and the Simprosys Google Shopping Feed app. Helpful team unlike many out there!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 12, 2025

Update: They reply once and ask you to rephrase your question, and never bother replying back. You need better support people! Nilesh Bhambhani is not replying back, can you get us someone that can help fix the errors? Ticket# 567698 Previous Feedback: Way too many errors with this app. You can actually drop way down on Google shopping if you're not careful using this app. Our ads dropped way below our competitors because of the errors. We contacted this company several times about the same errors, and it's a constant run around of nothing getting done. It's been several months now. We just wish they would help us fix the errors.

Using app

Almost 4 years

Total reviews

11

Average rating

2.8

Developer Reply

Dear Merchant, We apologize for the errors you are experiencing with our app. We know how important it is to have a high-performing product feed for Google Shopping. We are committed to helping you fix the errors and boost your Google Shopping results. We have checked your case and we found that most of the errors/warnings are due to selling pre-owned (used) products, which are not allowed for Buy on Google Listings. This causes your products to be disapproved for this destination, but they should still be active for Shopping Ads. To solve this issue, we suggest you exclude your products from Buy on Google from our app. Alternatively, you can disable the Buy on Google program from your Google Merchant Center, which will be discontinued by Google in September 2023 anyway. Another error/warning related to product condition can be fixed by correcting the structured data markup for your online store. This requires some technical skills, so you may need to hire a developer to do it for you. If you don't have a developer, we can offer you our tech support team to help you with that. We have explained these solutions to you via email, and we have also sent you detailed guides and tutorials on how to use our app to fix the errors. We have also invited you to a Google Meet Call where we can show you how to fix the issue together via screen sharing. Alternatively, we have asked you to grant us access to your accounts so we can fix it for you. However, we have not received any response or confirmation from you regarding these options. As a result, the errors remain in your Google Merchant Center account. We urge you to take action and use our app to resolve the errors as soon as possible. We are always here to support you and guide you through the process. Please contact us at [email protected] if you have any questions or doubts. We appreciate your cooperation and patience. Thank you for choosing Simprosys Google Shopping Feed App. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia

5 / 5 Share

July 18, 2023

This is a fantastic app that integrates multiple functions relevant to Google Ads, Merchant Center (and Bing), Google Analytics, product feeds, shipping feeds, supplemental feeds, and feed optimization. I highly recommend it. Additionally, the support team is awesome and dedicated!

Using app

11 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 18, 2023

The best app out there for google shopping feed and the support is live 24/7, even with free plan. I would like to think Taral for assisting me. Really amazing. I have to say that they made a lot of improvements to the app compare to before. Thanks Guys

Store

MAH

Using app

About 1 hour

Total reviews

7

Average rating

5.0