All reviews

Rating Breakdown

  • 5
    97% (4,041 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2023

We had a GMC issue that we were struggling to figure out, but Sohil from the support team was able to guide us to set it up without any errors. Highly recommend this app as the support is very knowledgeable and helpful. Thanks again, Sohil!

Store

Notcoy

Using app

About 18 hours

Total reviews

16

Average rating

4.9

5 / 5 Share

June 23, 2023

We have to specify the base price for individual product variants in our Google Shopping Ads, which is not that easy to solve with a standard solution. The support was very helpful and provided concrete instructions for solving the challenge by email. Thank you!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

A fantastic App and support is second to none, had some GMC issues and they contacted me and resolve the issues for us at no cost! Thank you - 5 Stars *****

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

Shiva was a great help in guiding me throug the processes and quickly resolve my enquiry. I feel assured that I will be assited when using this great app!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

Great app to organise Google, Bing and Facebook with fast support that is always happy to help. Would recommend

Using app

About 1 month

Total reviews

6

Average rating

4.0

5 / 5 Share

June 22, 2023

Produkte sind innerhalb von 10 Minuten im Merchant Center aktualisiert. Support ist nach 4 Minuten im Chat und antworten sofort in perfektem Englisch. Bin dankbar für diese Google Shopping und jetzt auch PMax Hilfe! Super Tool und der Preis ist auch sehr fair!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

Its very good place to setup feed and support is amazing from simprosys, price is very affordable i believe.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Would definitely recommend this app. Very easy to use compared to others. Customer service faultless and very helpful! Do not hesitate to use this for an easy way to integrate Shopify with Google

Using app

6 days

Total reviews

8

Average rating

4.5

5 / 5 Share

June 21, 2023

Great advanced app with helpful support when you need, ideal for editing your products before pushing to google 5 stars!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

June 21, 2023

This is by far one of the best apps on Shopify. It allows me to easily manage my product feeds across Google, Facebook, and Instagram. The support it 10/10. Everyone I've spoke with at Simprosys has been very helpful and knowledgeable. Thank you! I'll be using this app forever.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2023

Great application and features. Customer service is even better. Highly recommend it to anyone anD everyone.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 20, 2023

Very convenient software, and the customer service personnel are also very responsible, which solved my big trouble. I will ask the customer service for help if I don’t understand later, thank you very much

Store

DJW

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2023

Thanks for helping me with problems. Quick response and professional solution. And patience enough to help me.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 20, 2023

Very timely feedback and help with translational diagnosis. Professional and prompt. Thanks! Highly recommended!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

Ashvin from support is a king! The app works well and it's easy to use, but it has a lot of custom features

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2023

They are great,with very great service and product. Totally Love it. When I met some prodyct,they solve my problem so quickly。

Store

IUGA

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

Recommend! Customer service helps me solve all my problems patiently! And it's very convenient to use!

Store

Aotob

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2024

I've been a customer of Simprosys for quite some time now, and I can confidently say that their customer service is consistently outstanding. Every interaction I've had with their team has been marked by professionalism, efficiency, and a genuine commitment to resolving any issues or inquiries I've had. I always receive a prompt and helpful response. It's evident that they value their customers' time and prioritize quick solutions. Furthermore, the representatives at Simprosys are incredibly knowledgeable about their products and services. Whenever I've needed assistance or clarification on a matter, they've been able to provide clear and comprehensive explanations, helping me navigate through any challenges smoothly. Keep up the fantastic work! Warm regards, Sasa

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience and frustration you experienced with our service. Our aim is to provide our merchants with the best support and guidance for setting up or troubleshooting any issues with Google Ads and the Google Merchant Center. However, some issues may be beyond our control and require contacting Google Support directly. For any product-level issue or disapproval, we can guide you on how to address it, but you may need to make the suggested changes on your end to resolve them. We did not intend to mislead you or leave you without assistance. Regarding your Google account suspension, this is an unfortunate outcome that our app is not responsible for. Therefore, we may have suggested you follow the instructions from Google to appeal the suspension and restore your account. We appreciate your understanding and cooperation in this matter. We are always here to help you if you need any further assistance. Please don't hesitate to contact us again if you have any questions or concerns.

5 / 5 Share

June 17, 2023

Amazing support. They always go above and beyond when we reach out. we had been having issues setting up enhanced conversion tracking for google Adsa and they were able to help us set this up via the app.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 16, 2023

This is working very well for us and support is top-class. We have been using this app for almost a year now.

Using app

About 1 year

Total reviews

2

Average rating

4.0