All reviews

Rating Breakdown

  • 5
    97% (4,041 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,978)
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5 / 5 Share

June 16, 2023

I recommend this app, and I would like to thank the customer service for their professional service.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 16, 2023

Thank you for your support. Great to work with as the response time is fast. I get the answers as well.

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

June 15, 2023

Simprosys customer service is really at a high level. You get quick and clear answers to your questions, I definitely recommend this app.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

App works perfectly, amazing service as well. Anytime I have any questions or issues I reach out to live chat and they are on top of it straight away super knowledgable about merchant centre.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Sachin is very helpful. He helped me to solve problem quickly and professionally. Simprosys Google Shopping Feed's customer service is really good.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Dès qu'un client utilise Shopify, j'adore l'amener à utiliser Simprosys Google Shopping Feed, autant pour l'intégration avancée avec le Merchant Center que pour le Tracking Natif des Google Ads (avec les Conversions Avancées via l'API). Qui plus est, j'aime pouvoir compter sur le support (même si il est sur un autre fuseau horaire).

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

I had a problem with a lot of warnings and chat with the support. Very quick and good support, they helped within minutes.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Good app, does what it says and keeps google shopping info up to date as you change it. Good support when needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Le service client est réactif et compétent. Cela m'a apporté l'aide dont j'avais besoin, merci Nidhi :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

We use this app on four stores and love it. Great customer support! Most support tickets receive a response within 24 hours.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

The app is quite good and support the support team is good too. Easy to use and easy to contact support

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

June 9, 2023

had some issues with my feed and google merchant suspension & shipping rates. The live team helped me and got it all figured out.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

June 9, 2023

Great support ! Very Helpful ! This app are very good for Google Shopping Feed and they are available for customer

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

I am impressed by the excellent service and quick resolution.My account keeps reporting errors, thank you for helping me.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

The app works well, it can sync the products to GMC and update the different countries to GMC. Customer service is good.

Using app

About 2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

June 8, 2023

This software is so good for us merchants, if there is a setup error, the customer service will patiently answer you and provide a solution very good, thank you very much Taral Mehta

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Hinali was so helpful. Very nice customer service!!!! I recommend this App without any hesitation :)))))

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

SO Far so goog, I have only been using the app for a few days, support is great but now need to work on my shopping campaigns to make the most of the app

Using app

24 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 8, 2023

Serviço e suporte de excelente qualidade, muito satisfeito com os serviços prestados! eu estou tendo um problema com meu merchant center e eles disponibilizaram até um desenvolvedor para arrumar um erro no meu site.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 8, 2023

App works very well, it is a great way to sync your products with Google & Facebook. The customer support is second to none. I would highly recommend using this app.

Using app

Over 3 years

Total reviews

3

Average rating

5.0