Simprosys Google Shopping Feed
Submits Feed for Google Shopping, Microsoft, Meta, & Pinterest
Rating
4.9
feedback
4,318
chart
#131
All reviews
Review RSS Feed
Aug. 2, 2023
Easy to use for someone with mid-level knowledge of Google products. The support team is excellent and when I did have a question helped right away. It's only been a few hours of using this app, per recommendation of google support, and I'm very impressed. Thanks for creating it!
Aug. 1, 2023
I have never experienced such fantastic support from any app or business. I can not recommend Simprosys highly enough. 10/10
July 31, 2023
The app is simple to implement and extremely effective. Customer service is fantastic. Understanding and patient, and they went the extra mile for me
July 31, 2023
WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google Channel without your agreement then you will have to restart from zero! Lost a lot of TIME and MONEY
Dear Merchant, We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would like to clarify some points that you have raised in your review. First, our app does not delete your Google Feed or take control of your Shopify Store Google Channel without your agreement. When you install our app, you grant us permission to manage your Google Merchant Center account using Content API. This is necessary for the app to create and update your product feed according to Google's requirements and best practices. You can always revoke this permission at any time from your Google account settings. Second, when you uninstall our app, we do not delete your product feed from your Google Merchant Center account. We only stop updating it with the latest information from your Shopify store. This means that your product feed may become outdated or inaccurate over time, which can affect your Google Shopping performance and compliance. You can always reinstall our app to submit the most updated and optimized product feed for your store. Third, when you pause our app, we remove your product feed from your Google Merchant Center account, which was submitted by our app, to prevent any potential product disapproval that could escalate to an account-level issue if not addressed promptly. You can always reactivate our app to resubmit the most updated product feed for your store to your Google Merchant Center. Moreover, we informed you about the feed removal on the live chat when you expressed your intention to pause your app subscription. We also offered to resubmit the feed for you if you reactivated the app and we suggested a Google Meet call to assist you with that process. Below are the links for the screenshots for your reference: https://drive.google.com/file/d/1r6XMItLKA1lqXgwBPP0AScBIqqRe63vp/view?usp=drive_link https://drive.google.com/file/d/14r67Deum667XQsspMXCwKE3saLF9TNO_/view?usp=drive_link However, you declined our offer and instead posted a negative review about our app. We regret that you did not take advantage of our support and we hope you reconsider your decision. Fourth, we are not responsible for any Google Merchant Center or Google Ads account suspensions or bans that may occur due to violations of Google's policies or guidelines. We only help you create and manage your product feed or help create PMax campaigns in your Google Ads Account. But you are solely responsible for following Google's rules and regulations when advertising your products on Google Shopping. We hope this clarifies some of the issues that you have encountered with our app. We apologize for any inconvenience or frustration that this may have caused you. We value your feedback and we are always working to improve our app and service. If you have any questions or concerns, please feel free to contact us at [email protected]. We would love to help you resolve any problems and get the most out of our app. Thank you for choosing Simprosys Google Shopping Feed App. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia
July 31, 2023
it's pretty useful for GMC and bing ads , easy for use and customer service solve my problem very quickly with patience ,highly recommend
July 31, 2023
Simprosys Google Shopping Feed is an excellent tool with easy-to-use features and outstanding customer service. It has greatly enhanced my product visibility on Google. Highly recommended!
July 28, 2023
Excellent customer service, app is super easy to connect and set up and many features for additional social-commerce platforms including TikTok shop xml fed and Meta connections.
July 28, 2023
Our "gmc suspend" contacted Simprosys Prem, he spent a lot of time carefully helping us find out many website problems, we think he is very professional and patient, we are very touched, we will recommend "Simprosys" in the seller alliance Google Shopping Feed
July 28, 2023
maybe the best app in shopify..the best experts in google i have ever meet..they respond in less than an hour and they help even if the problem is not their responsibility
July 27, 2023
Je recommande cette application, c'est la meilleure. Simple et intuitif pour commencer et le service client est très réactif. Super
July 26, 2023
Very good app , help me very much, with my site. Answare very quickly and very in good form to help us with we need.
July 26, 2023
The app simplifies complex tasks. The chat support is super helpful. Saad from their team went beyond. They don't just lazily paste FAQs, they actually remotely assist you and resolve, and take all the heavy lifting away in real-time.
July 26, 2023
Good app and even better support. They have my 5 stars for their responsiveness at any given point.
July 25, 2023
They will help me solve a lot of problems about the google merchant center patient and timely. Their service is really great
July 24, 2023
The app is very easy to use and the support is always there to help. I recommend without hesitation to use Simprosys!
July 24, 2023
I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.
July 23, 2023
First of all the customer service was exceptional. Sohil Vhora from GSF Customer Support was the individual I worked with today. The knowledge of this individual was excellent, and the patience that had for me surely made a difference to the success of the tasks performed. I can recommend this application to everyone that is relative to its use to surely download and enjoy
July 21, 2023
Nothing but a positive experience with this app for the last 4+ years. We use it to submit our product feeds to Google, Facebook, and Instagram and is very easy to manage. When there are issues with third parties, support was incredibly helpful and always resolved the problems in a short amount of time. Thanks for making it easy.
July 21, 2023
support team is very help. very good app and good support team al five stars **************************************
July 21, 2023
the best service ever - these guys have helped me a lot with my issue would recommend them highly - the best google merchant feed app.