Simprosys Google Shopping Feed
Simprosys Google Shopping Feed - Shopify App Store
Rating
4.9
feedback
4,155
chart
#343
All reviews
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April 28, 2023
Great app to pull products into Google Merchant - good functionality and equally good support. Would recommend.
April 27, 2023
Horrible. I was asked by Simprosys google shopping feed to ad them to my goggle merchant center account so that they could help with feed issue(s). I did as instructed as we had a google video meet on Sunday April 23, 2023. When we had the meet, there was no identification photo's, simply names (I was present on video with full live stream ... and suddenly I could not log into my merchant center account. I had never before ever added any users into my merchant center acct, and the one time I did, per request from Symprosis, I am informed by google that my account was taken over by the only other user(s) ever added by me (Symprosis) and that I could not get back in!!! That was 10 years of google merchant center account down the drain!!! I deleted all access to Symprosis, I changed all passwords, and am literally starting over with google! I am beyond sickened by this. Never EVER ALLOW any users access to your merchant center account! I learned the hard way. Hopefully my story will help others.
Dear Merchant, We are sorry that you have lost your Google Merchant Center account built over the years. We understand how this may have affected the marketing of your products and business revenue. But believe us, Simprosys has no role in it. Just like we do for our other app users, we have scheduled a call with you to help you troubleshoot the problem you were facing. It was just a sheer coincidence that you lost access just after inviting us to your account. Even before we accepted your invitation you had already lost your account. Also, as per the Google team's findings, it is someone with [email protected] has unauthorized access to your Google Merchant Center account. They have also denied restoring your access. We are still in touch with our Google Partner Manager to get this case investigated. We'll let you know if we make any breakthroughs. Simprosys is committed to providing the best services to clients and merchants. We sometimes go the extra mile by providing solutions to clients that may not be part of our core products. We strive to ensure that our clients and merchants have a positive experience with us. As a preventative measure, everyone needs to set strong passwords for their accounts as well as enable two-factor authentication. Finally, we remind everyone to be vigilant and to keep their account information private. We have also requested Google to send a notification email to the account owner and all the admins, whenever a new user is added to or an existing user is removed from the Google Merchant Center account. It should also provide the details of the user who performed that action. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia
April 27, 2023
5 star rating for this app. very easy to use and the stuff is proffesional. they help you verry quick!
April 27, 2023
First of all, it can solve most of our feed problems. Secondly, the customer service replies are very timely and nice, and can really help solve some problems. Finally, the video about the use and operation of the software can be updated and optimized, so that we can understand the functions and synchronization operations more clearly. Finally, I hope everyone can sell well, thank you for the invitation!
April 27, 2023
gooooooooood service Customer service is very patient to help us solve the problem, and very timely, thank them very much for their help, we can not repay
April 27, 2023
Friendly, Fast and helpful service. Will continue to use them in the future for all my eCommerce stores
April 25, 2023
Great app. Also fantastic support - our issue with Google Merchant was sorted out in minutes. Excellent experience so far.
April 25, 2023
Great Team and timely support!...I have been using their service for close to a year. Definitely recommend this app.
April 25, 2023
Thank you very much for the patience of the customer service, I recommend this app, it is more convenient to manage your feed
April 24, 2023
Good app and fast service response experience with Simprosys Google Shopping Feed. had few errors not directly related to their app and they assisted as well
April 24, 2023
Very easy-to-use app and their service is great, you can find them if you encounter problems, and solve them perfectly，thank you very much
April 23, 2023
Great for helping me out and one of the few programs I've been using since I opened the shop. The response speed of customer service is also very fast.
April 22, 2023
Great app and support they fix my schema issue normally is not related to the app support, but Mohit made a great job and fix my schema issue
April 21, 2023
Thank you for you patience in getting me thought connecting with Google Merchant. You have been a great help.
April 21, 2023
Very helpful team. We had a slight issue with syncing product levels and they fixed it straight away.
April 21, 2023
Fast support, went beyond my expectations to fix my issue! Their developer fixed an issue for me for free.
April 21, 2023
Easy to use. The product filtering and bulk edit features a massive time saver as we have a large inventory. Would recommend.
April 20, 2023
They provide an excellent feed generator for google shopping feed and others and great one on one service. Do not hesitate to sign up with them.
April 20, 2023
Fabulous, first class support from Ashvin for my many many questions and queries getting this set up just right for my store. Really appreciate your help. Great app. Thank you.
April 20, 2023
Straight forward setup and offers a wide range of functionality for your various feeds. Support is rapid and concise with friendly ops sorting out your queries in real time. Recommended!