Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,325
chart
#292
All reviews
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Oct. 16, 2023
Why do big and smart companies like Google end up making their products useless? They have best of the minds with them to make apps that function well with their products. And they can't even do that well. What a shame! This app is supposed to record analytics well. Can't even do that properly.
Hello and thanks for the feedback. We will be sure to pass this along to our product team as we are always looking for ways to improve. We do have a support team trained on analytics standing by to help. You can reach them through this link: https://support.google.com/merchants/contact/shopify_3p_support_app
Oct. 15, 2023
Oct. 14, 2023
Oct. 13, 2023
Dificuldade de Configuração
Hello and thank you for leaving a review. I am sorry that you found the configuration to be difficult. We do have a support team available to help in these cases, you can reach out to them here: https://support.google.com/merchants/contact/shopify_3p_support_app They should be able to help you get started. Thank you again for your feedback.
Oct. 13, 2023
Oct. 12, 2023
Oct. 9, 2023
I would stick with the implementation of GA4 via Google Tag manager. The App does not capture all sales. Reported revenues are down 20% versus my previous GA4 implementation via tag manager. Pretty shotty ap.
Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app experience. I also wanted to share an article that may highlight some reasons for discrepancies: https://support.google.com/analytics/answer/13672281 We also have a Shopify-dedicated support team available that can assist with analytics or other app-related quesitons, you can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app