Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,327
chart
#271
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Oct. 4, 2023
Oct. 3, 2023
Oct. 3, 2023
Oct. 3, 2023
Sept. 30, 2023
Easy to set up, time will tell how beneficial it will be to Timeless Luxury NZ
Sept. 29, 2023
Sept. 29, 2023
Sept. 27, 2023
Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool. Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.
Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.