Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,325
chart
#292
All reviews
Review RSS Feed
July 17, 2023
A princípio, posso dizer que é muito simples e fácil de usar. Instalei e configurei rapidamente e sou iniciante. Obrigada.
July 16, 2023
Great apps.thank you. i hope it will keep upgrading over time and we can get more benefits from the apps. we love google. I hope you will upgrade tracking as well. thank you.
July 16, 2023
Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.
Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA
July 14, 2023
Works great so far. Would recommend to everyone a easy great way to set up cross selling capabilities.
July 14, 2023
bug app, this app is suck and stupid, please fire the developers and product managers in charge for this stupid app
July 13, 2023
I'm relatively new to this and found it to be very intuitive and user friendly. Would highly recommend!
July 13, 2023
Use Google extensively and starting to reap rewards from initial effort into setting up advertising accounts and analytics
July 12, 2023
Fácil de usar, no me costó poder configurar la integración de las plataformas y fue muy amigable para mi
July 12, 2023
sehr gut, however there is a learning curve for first time online marketers. Definitely a powerful tool!
July 11, 2023
Frustration after frustration. I am getting a misrepresentation violation but I can't understand how my business is misrepresenting itself? Everything is legitimate, the products offered are officially licensed products. How is that a misrepresentation? The violation list I am shown when I sign into my merchant account is also vague, there is no way for me to know which one I am violating. If I can get a clear direction on which specific violation I am committing that would be helpful, but at this point my account is constantly getting suspended which I do not believe is my fault.
Hi there and thank you for the feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA I do see you have opened a case with our support team around this issue and they are best suited to try and resolve this for you if you feel your account has been overflagged.
July 11, 2023
Utterly terrible and simply unable to setup. The App is asking us to add a refund policy when there is one already. Google support offer no help and Shopify can't help ether, Uninstalled.
Store
StreamZ (USA)
Using app
24 minutes
Hello there and thank you for the feedback. We apologize for any frustrations you encountered while onboarding. We do require all merchants have their policies (Shipping, Return, Refund) populated within the "Policies" page in Shopify Settings (https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos). We will reach out directly to get more details and see if we can unblock you.
July 11, 2023
Horrible. Impossible to connect to Youtube Channels. Complete waste of time. Do not bother installing.
Store
Shacked Mag
Using app
7 months
Hello there - thanks for leaving us a review and feedback. We are sorry to hear you were having challenges connecting your YouTube Channel. There is some eligibility criteria documented within the app interface and more in-depth in our Help Center: https://support.google.com/youtube/answer/72851?sjid=17515629745871199990-NA Please take a look at that article and if you still are having troubles connecting, feel free to reach our support team at https://support.google.com/merchants/contact/shopify_3p_support_app
July 10, 2023
Creo que es una buena opción. Vamos a ver qué tal funciona esta fusión y que tanto se anima la gente linda a visitar mi tiendita.
July 9, 2023
After trying all possible support option i am writing this review! My Google Merchant account was all set and i was using a third party app to connect my shopify products with Google Merchant. When i found this official app i was happy to see this and I moved to this App. After few days I got email my account is suspended due to "Misrepresentation" After doing All review from my end and trying to update my website more better i requested review but nothing works. I contacted Support Live chat of Google Merchant many time and they even also says everything is perfect and when they forward my request to Team for review again it say misrepresentation. Our store is following all google guideline provided by google on their support pages but the reason of rejection was always same "misrepresentation" when i ask i happy to fix it but give me some exact guide and they always refuse to explain. they says to read support form again and again. After tried everything I delete my old merchant account by thinking it might be glitch and i again created new one on same email and unfortunately after 3 days of working it again suspended with same reason. I did a lot of changes and testing many things and done many reviews but no one able to guide me what actually the issue is. Once a live chat person guide me about the speed issue might be the rejection reason I fixed it as well. My business details are all clear. my product description, images, titles EVERYTHING is perfect. I have option for customer to review, i have all policies page with proper explanation. Our business selling only those product that are allow by google and so one. everything was fine but I always see misrepresentation AND NO MORE SUPPORT. I wish if someone give me exact guide i immediately solve the issue but at least tell your users what we missed. I have verified merchant on Pinterest and we have all social media active only missing to list our business on google and it looks like: GOOGLE ignore new startup! wish to get a good response after this! I would love to update this review very soon to tell users GOOGLE Team finally helps me and i able to list my product again, wishing for better luck. THANNK YOU.
Hello there. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA I see you have already been in touch with our support team and hope this leads to a successful resolution. Thank you again for the feedback - we will be sure to share it with the relevant teams.
July 9, 2023
It's very easy set up and make the grow up the website traffics. And easy for control. Thanks for provide this app.
July 9, 2023
If you want any success with your store, you need to have it appear in Google, but with this app it is almost impossible. Between the strict standards on Google Merchant Center and the way Shopify does NOT intuitively help you set up your products and store to meet those strict standards, your store will likely never be approved for use on Google. I have had to spend hundreds of hours researching ways to make it work on my own, and even though my store appears to meet all of Google's requirements, I am still not approved. I feel Shopify should work more closely with Google to create an app that is more likely to get their shop approved, as this will ultimately benefit Shopify. I plan to continue my own research to try to get my shop working with Google Merchant Center, but I shouldn't have to. When you reach out to either Shopify or Google, all you get are canned responses with regurgitated policy references and no actual help.
Hi there and thank you for the thoughtful feedback. We are sorry that your onboarding to Google Merchant Center via the app has not been a smooth process for you - certainly not what we had hoped for. As part of the onboarding process each merchant undergoes a review to ensure they conform with policies. This is to protect consumers and merchants alike. Fortunately, we do have a re-review process if you think your account was overflagged. You can read about it here: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA I believe you already have engaged with our support team who are helping with your re-review. However, if you want additional assistance with this, you're always welcome to reach out to our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app I hope this helps and again, thank you for the review.
July 6, 2023
Makes integration with Google and Youtube easy. These integrations can be difficult to get right and it often changes over time, but this app helps a lot! It definitely increased the traffic to our website.
July 5, 2023
Continually asks to confirm contact page on site, which we have done repeatedly. It shows completed for a couple hours then goes right back to needing verification, again. We have multiple points of contact on our site. Also, will not let us enter Merchant Data...the only option is to create a new account.
Hi there and thanks for the review! We are sorry to hear that you are having trouble onboarding. We will reach out directly to see if we can get you setup correctly. Thank you for your patience.
July 2, 2023
Easy to use and allows me to link my shopify store to the new Google Analytics page to track data and conversions.