Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,657
chart
#188
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Jan. 18, 2024
Doesn't work properly with GA4 on our store. Tracks about 30% fewer conversions than the actual amount of conversions reported in Shopify Analytics. I am recommended by a Google employee to not use this implementation but instead hardcode the tracking into the checkout.liquid.
Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app experience. I also wanted to share an article that may highlight some reasons for discrepancies: https://support.google.com/analytics/answer/13672281 We also have a Shopify-dedicated support team available that can assist with analytics or other app-related quesitons, you can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app
Jan. 17, 2024
It says that products are not approved, yet when I click on it to see what products, the list is empty. I get little to no traffic from google.
Hello and thank you for taking time to leave a review. We did take a glance at your account and it appears your products are approved. If you are seeing something else within the app or have other questions, we are happy to help! Please contact us via this form: https://support.google.com/merchants/contact/shopify_3p_support_app
Jan. 17, 2024
Jan. 17, 2024
I am excited to see my brands will rocks in google and youtube, pretty much excited.
Jan. 16, 2024
Jan. 15, 2024
Jan. 13, 2024
Made the installation of GA4 a breeze when I have heard from many other sources that the manual installation can be a bit of a pain
Jan. 12, 2024
Jan. 10, 2024
Complicated but very rewarding when you learn how to utilize all of Google's tools
Jan. 10, 2024
Reply to Google feedback: Thank you for your reply Our issue is your tag team installed the Google tags on our website before the Google YouTube channel This makes our tags all mixed up The migration from ya to ga4 also made tracking confusing We asked for your support to help clear thing up via a short video call but got absolutely nowhere -------- We have been asking for Google ads support to help set up Google conversion tracking for Google ads for months... Despite multiple emails all we get is the same answer from India Google ads go to help centre to set it up yourself Even though they set up Google tag on our website before Now everything is all mixed up we cannot run any ads Google ads sales also rude on the phone
Hi there and thank you for leaving this review and feedback. We are sorry to hear that this has been a source of frustration for you. Conversion tracking should be automatically setup for you within your Google & YouTube Shopify Integration. That process is described here: https://support.google.com/merchants/answer/13494537?hl=en&ref_topic=14190979&sjid=15225058684796910413-NC We will be sure to share your feedback with the relevant teams. Thank you