Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,666
chart
#175
All reviews
Review RSS Feed
May 8, 2020
I sued this app and is really easy to use and straight forward to start on Google Shopping. However I do have some errore on Google Merchant that check differences between the feed price and the website price even though there aren't. Google Merchant assistance says it depends on the code on the website that confuse Google Crawler. Can you help me out guys?
Using app
About 1 month
Total reviews
2
Average rating
4.5
May 7, 2020
Extremely easy, very guided, and I really like how it was able to automatically detect and connect to our existing Google accounts.
May 7, 2020
it was quick and easy! this was my first time using this feature and the steps were very easy to follow!
May 7, 2020
It is great for driving traffic to my website. It was easy to set up and sync my products from shopify
May 7, 2020
Shopify support was extremely helpful getting Google Shopping going and helping me with issues that were not due to the Google Shopping app but other apps we are using for shipping.
May 6, 2020
After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience. The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard). The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up. Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!
Hi, I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants. I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly! Cíara N | Shopify Support
May 6, 2020
Super easy and efficient -- why pay more? I have used many other feed managers and it doesn't compare to this app
May 6, 2020
love it! works really well and easy to use. I didnt think it would be so easy. But it explained step by step.
May 5, 2020
This app has been helpful in creating Smart Shopping Ads for us. However, we have had an error message on Google Merchant Centre displaying "Pre-emptive item disapproval (availability)" every few months, for several years. The service team continuously re-directs the issue to Google but we strongly believe the issue is the mapping of the Availability field. If this gets mapped across correctly, then our feed will reflect our data in Shopify. Has anyone else experienced the same issue?
Hi, I'm Cíara from the Shopify Apps team, thanks for leaving your review, we appreciate all the feedback we can get. This is a pretty unusual error, and I'm going to send you an email to follow up directly, so we can get to the bottom of the error and get this resolved for you. I know these kind of issues aren't ideal, and I want to fix it. Keep an eye out for the email from me, and we'll talk soon. Cíara N Shopify Support
May 5, 2020
First time using this app and its simple and easy. Would gladly recommend this app to everyone. Looking forward to using this app
May 12, 2020
I am starting using it and it is easy to use and very friendly. Also, support from google is responsive and helpful. and can reach a lot of possible customers.
May 5, 2020
Very Quick Setup, Easy to Use, Very helpful, Syncs automatically with the Shopify account without hassels
May 4, 2020
Very easy to install. So far so good, just waiting for my products to be verified and populated in Shopping!
May 3, 2020
setting up is being explained with much needed work. Hopefully it can be fully set up with no problems
May 3, 2020
I just started to use this app. Waiting to see how it functions. We hope it does all that it says it will do.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for the lovely review. We love hearing from our merchants! I've sent an e-mail your way to see if you have any questions about the application thus far! Feel free to follow up and let me know how your experience is going. I look forward to speaking to you, Jonathan E. | Shopify Support Guru
May 2, 2020
The setup was so simple they really just needed me there to push the buttons! Added to shopify and synced in just a few minutes
Using app
20 minutes
Total reviews
3
Average rating
4.7
May 2, 2020
Thankful for this app. It makes my store more visible to customers all around the world who use google.
May 1, 2020
extremely easy to get going from an impatient user. Hopefully get some results. Will wait and see for now
May 1, 2020
I've just signed up so I'll let you know when I get going. Looking forward to trialling it though.
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review! We love hearing from our merchants. I'm glad to hear that you've decided to use the Google Shopping app to further your business! It's a fantastic marketing tool. I'm going to send you an e-mail to see if you have any questions now that you've had it installed for a few weeks, so be on the lookout for the message! I look forward to speaking with you, Jonathan E. | Shopify Support Guru
April 30, 2020
It was quick and easy. I've set it up fpr my online store. Tutorial was helpful and my accounts synced really quickly