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NO ITEMS ARE GETTING APPROVED - ITS BEEN OVER A MONTH. BUT APPARENTLY THEY CAN SPEND £23 FOR ME ON ADVERTS WITHOUT ANY APPROVED ITEMS? WHAT IS GOING ON!!! PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING SHOPIFY!!
Thanks for taking the time to share this feedback about the Google Shopping app! If you use the Google Shopping app to sync products to your Google Merchant Center, sometimes the approval shows up in your Google Merchant Center before it get's updated in the app. If this happens, simply reach out to Shopify Support and our team can further assist! I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you! - Alex, Shopify Support
I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/
Incredibly clunky and time consuming. Pretty disappointed in Shopify for not putting any actual effort into this and making it a functional app.
Thank you for sharing this feedback! Shopify works hard to ensure that our apps have an efficient workflow and meet the needs of our merchants. Our support team is available 24/7 for any issues you experience with our platform. That said, I’ve reached out to you via email so we can dig into the specific concerns you have and log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
I'm done. Don't fall for this app. Products still "pending" on shopify yet they are approved on Google. BLAH
Thanks for taking the time to share this feedback about the Google Shopping app! If you see that your products are approved in your Google Merchant Center but still showing as pending within the Google Shopping app, that is a great time to contact Shopify Support as our technical team can apply a manual sync to resolve the issue. I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you! - Alex, Shopify Support
This application has been the most frustrating experience I've ever had. You're much better off with a manual feed. Products take 15+ days to approve, the interface is terrible, not very compatible with merchant center (products show pending in shopify but not in merchant center) and the best part is that neither google or shopify have any insight on how to resolve any errors that come up. After two months of trying, I deleted this app. Save yourself the time and don't use this.
Thanks for taking the time to share this feedback about the Google Shopping app! I apologize for the frustration the app caused you. Our development team is constantly working at improving the app and they have made updates since you last left this review. I followed up with you via email to see if there was anything we can look into for you and document feedback for our development team. I look forward to hearing back from you! - Alex, Shopify Support
I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.
Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email to collect more of your feedback or in case you needed any further assistance on this. - JP, Shopify Support
Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed. I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you! - Alex, Shopify Support
DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,
Thank you for sharing feedback on the Google Shopping! I'm very sorry to hear about your difficulties with the app and impact on your store. We're always looking to improve our apps so I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear from you soon. - JP, Shopify Support
Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.
Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one! Our development team has made improvements on the app since your review, hopefully it would of helped with the issues you were having! I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you! - Alex, Shopify Support
Google Shopping new version worse than the old version. PLEASE ACTIVATE AGAIN GOOGLE SHOPPING (OLD VERSION) AGAIN!!!!
Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one! I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you! - Alex, Shopify Support
Not a Plug and Play App...was expecting this to work out of the box. Come on Shopify, you can do better!
Hi ShaggyMax, firstly I want to say thank you very much for sharing this feedback. We’re always looking to improve apps, and to improve the way our apps work and what they can offer merchants like you. I'm glad you have high expectations of us, and I'd like to help as much as I can. I know the app has had updates since the date of this posting, so it might be worth trying it out again. However, I’ve followed up with you by email to find out more about your queries and help where I can with you. Thank you very much! Niall, Shopify Support
old Google Shopping app was much better. This app don't even let us submit our feed to the google merchant account.
Hello Stuff cool Thank you for sharing this feedback with us here. Unfortunately, this is a current limitation due to what counties are supported by Google and I've more information on this here: https://support.google.com/merchants/answer/160637?hl=en We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants such as you and for that reason, I'll be emailing you as well as replying to this post. I’ve also followed up with you by email to log your feedback for our development team. Thank you! Niall, Shopify Support
Bring back the old app please!!!!!!! The old app worked a treat. However, this app is shocking and affecting my business dramatically only displays prices with VAT on my google feed, resulting in mismatch and me being unable to sell products on google shopping. Despite ringing google and shopify getting no where quick. Now looking for other apps to use. shame as the original worked fine for years. If anyone knows how to reinstall the original app version please let me know
Thanks for sharing this feedback on our Google Shopping app Currently this is a limitation due to Google requiring VAT to be included in product prices. Feedback like this helps us improve our apps though, so I’ve followed up with you via email to log your feedback with the Shopify development team. - JP, Shopify Support
Easy to install......................................................................................
Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.
Stayed in sync made never finished syncing had to uninstall. Never moved for weeks after retrying. Maybe you will have better luck. Let me know if you figure it out @jdroyalty
Under Google Ads Account it keeps showing me just one Google Ads account id that I don't want to use. How do I link it to another Ads account?
Useless. Does not sync the barcode (GTIN) in product variations. Wasted a lot of time on this. Better to pay something that works.
2 stars, 1 for app to-date, 1 for the future in case it improves. Product Approval: More than 10 business days, I'm at about 17 business days with only "Pending" for 125 products. Campaign Mystery: In anticipation of pending product approval, I set up a simple campaign to begin in January. I did make a mistake, I inadvertantly clicked Start Campaign, but I'm glad I did as it raised more questions. Mystery Campaign: Somehow, with no products, a campaign I couldn't see began. Days later, with no noticeable change in traffic, I have a report claiming to have caused impressions, even 5 Add to Cart, but no corresponding sales activity and --no abandoned carts!-- Alert!! So I stopped the "campaign" but there is no way to truly stop it, it reflects as "paused" no matter what you do, including "cancel" So it asked for feedback, and I provided, but there was no submit button or dialogue box on the feedback form, the only thing you could do was click the X in the upper right hand corner, which typically means cancel & submits no information. It's all there was, so to be rid of it I clicked it, and it tried to sell me feedback forms.... To date this app is EXTREMELY questionable. I'll uninstall it soon if there are no product approvals, and the campaign report I had did not reflect reality. To report that I had visitors adding to cart because of the app, but no sales or abandoned carts is unsettling.
must have app................................................................................................................................
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