Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
9,093
chart
#93
All reviews
Rating Breakdown
Review RSS Feed
Aug. 9, 2023
My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.
July 16, 2023
Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.
Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA
July 6, 2023
Google Ads for Shopify is undoubtedly a valuable tool for driving targeted traffic to your online store. However, it requires careful planning and continuous monitoring to avoid overspending and maximize your return on investment. With the right approach and some technical knowledge, it can be a highly effective advertising solution.
June 30, 2023
Ajuda muito na divulgação , mas e dificil entender o que se pede quando precisa configurar, e recusa muitos produto
Hello and thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting all your products to properly show.
June 30, 2023
Eu estou muito descontente pois antes era bem facil colocar todos atributos dos produtos! Agora é muito difícil até mesmo usar ao adicionar produtos. Por algum motivo desconhecido, o Shopify e este aplicativo do Google removeram a edição da página do produto em admin. Você sabe o que isso afeta muito e torna quase impossível colocar cor, tamanho, sexo e taxonomy entre outros
June 30, 2023
I am not sure what to say but my business is not doing well . I am not selling products and I am ready to close it ..
June 22, 2023
A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.
Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app: Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw Help Center: https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA We will also reach out directly to see if you need any additional assistance.
June 15, 2023
So far it's good, as expected. It's made things easy for me, but its need more improvement and need to improve more .
Thanks for the feedback! We are happy to hear it is working well for you. If you have further feedback or need assistance, don't hesitate to erach out to us: https://support.google.com/merchants/contact/shopify_3p_support_app
June 13, 2023
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!
June 12, 2023
i have 5 time issues but finally gooogle approved my products thanks google. i wish this year will be great for me. now my products are visible on shopping ads wting for sale now
Glad to hear you got all setup and your products visible on ads! Best of luck!
June 6, 2023
In GA we have multiple accounts, each with multiple properties. We are trying to connect this app to one of the accounts, but it keeps defaulting to the same one with no option to choose. Is there a way around this?
Hello, we are sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more.
May 10, 2023
Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.
Hey there, Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback! Brett | Shopify Support
May 4, 2023
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something? UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there, Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support. Vance | Shopify
April 22, 2023
The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.
Hi there, Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication. Brett | Shopify Support Specialist
Feb. 25, 2023
Ik hou van de werking van de app, enkel is het jammer dat er geen knop is om alle producten ineens in de app te plaatsen. Dit zou zeer veel tijd en werk besparen om al onze producten erin te steken. Idem met een algemene instelling voor opvolgen van stock.
Dec. 26, 2022
extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect
Hi there, Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Charlotte | Shopify
Nov. 28, 2022
100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED
Hello, Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app. Jackie | Shopify
March 3, 2023
Before, I could edit the product information needed by my Google channel on the product background page, such as product category, color size, crowd gender, etc., but today I can’t find the intersection of editing, as if the Google channel is out of order, in the background of the product page , the place to edit product information on the Google channel has disappeared anyone help me
Using app
6 months
Total reviews
2
Average rating
4.0
Hi there, Cathal here from Shopify. I will be taking a look at this for you to see if we can help and will reach out to you by email shortly. Thank you Cathal | Shopify
Sept. 15, 2022
I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....
Sept. 13, 2022
I am a big Fan of GOOGLE. Now a days every person use google for searching his/her requirements. In India, google is lacking for business support but still the available services are good. Keep it up and keep improving.