Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,546
chart
#233
All reviews
Review RSS Feed
April 30, 2021
I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.
April 22, 2021
Initially there was an indication all of my products were not approved. I had to go around in circles trying to find the reason why. Finally I had to disconnect my account and try again. Waiting to see if it will work this time. Clear reasons and how to fix concerns should be better laid out. For me at least.
April 20, 2021
It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.
April 14, 2021
I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google
April 11, 2021
I used this app to get started on the GOOGLE channel but always had difficulties being accepted. I then went into BUY GOOGLE and Free Listings GOOGLE through my GOOGLE Merchant account and finished setting everything up there. After being approved, I went back to my Shopify account and then was able to complete the integration using the Shopify app. I really don't know what caused the difficulties, but just wanted to relate my experience. All Best, b
Using app
About 2 months
Total reviews
1
Average rating
3.0
April 8, 2021
very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info
March 9, 2021
Not too many options with this app, not sure how well it works. Not too many options with this app, not sure how well it works.
Hey there, Claire here from Shopify. Thank you for taking the time to leave us a review of the Google Channel. I'm going to follow up with you in an email so I can see if I can help you any further with getting the app set up and working for your store. Claire l Shopify
Feb. 1, 2021
They need to change the requirement of having to forms of contact. I operate my online business out of my home and do not want my home address or phone number available online. An email address should be sufficient, especially if the business also has social media handles.
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I can certainly understand the challenge to verify two pieces of contact depending on the nature of your business set-up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further and also share your feedback with our developer team. Chelsea l Shopify
Jan. 28, 2021
So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.
Hey there, Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Kevin | Shopify
Jan. 27, 2021
Just started using it so won't know until it's tested properly - doesn't auto sync shipping settings
Hey there, Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with automatic shipping rates. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Kevin | Shopify
Sept. 13, 2020
Setting up my account was quite easy, but the hard part was to send our products through google channel. I was not successful at that point of time.
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Chelsea l Shopify
July 10, 2020
it‘s ok， just i need more customers, can you do it better? For example, can you have more opportunity for us to run more advertising? Can Google channel bring more customers who is really looking for kinds of our product? Thanks!
Hey there! Amy here from Shopify, Im happy to answer your questions! When running Google ads, Google goes through a learning phase to learn about your products and how best to place them across platforms so the get seen by customers who are most likely to purchase from you. I'm going to send you an email to check in and see how things have been going so far! Amy l Shopify
July 1, 2020
Es dauert etwas bis es eingerichtet ist, aber wenn es erstmal fertig ist, dann ist es wirklich stark.
June 12, 2020
you should be able to setup specific regions to market specific products instead of just only being able to market throughout the entire USA.
Hey there! Amy here from Shopify, I just wanted to take a minute and thank you for your feedback. It truly is what helps us to improve. I can completely understand how having more than one target country could be a huge benefit. I'm going to send you an email to gather your thoughts so I can pass it all along to my developers. Amy l Shopify
May 3, 2020
I just started to use this app. Waiting to see how it functions. We hope it does all that it says it will do.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for the lovely review. We love hearing from our merchants! I've sent an e-mail your way to see if you have any questions about the application thus far! Feel free to follow up and let me know how your experience is going. I look forward to speaking to you, Jonathan E. | Shopify Support Guru
May 1, 2020
I've just signed up so I'll let you know when I get going. Looking forward to trialling it though.
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review! We love hearing from our merchants. I'm glad to hear that you've decided to use the Google Shopping app to further your business! It's a fantastic marketing tool. I'm going to send you an e-mail to see if you have any questions now that you've had it installed for a few weeks, so be on the lookout for the message! I look forward to speaking with you, Jonathan E. | Shopify Support Guru
April 27, 2020
it was bit confusing, one page says I am aprroved but than another says my products didnt approve.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you so much for taking the time to leave us a review outlining your experience with the application. We really appreciate hearing from our merchants! I'm going to take a look through your account and determine whether or not there has been a problem syncing your products with Google! Once I have more information I am happy to shoot you an e-mail. Look out for that message! Talk soon, Jonathan E. | Shopify Support Guru
April 13, 2020
Loaded easily, not sure how it works yet. I guess I will see. Thank you for offering and easy way to access Google Shopping
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review. We love hearing from our merchants! I'm going to shoot you an e-mail and see if I can help with the set-up process at all! I know it can be overwhelming. Look out for that message! Talk soon, Jonathan E. | Shopify Support Guru
March 25, 2020
es un poco complicado, hay que buscar siempre la ayuda en la pagina de google shopping, seria mejor rellenar campos directo en shopify
Jan. 29, 2020
The google shopping app works well enough for starters and people just testing the waters. It's a low-effort app to push a micro to small catalog without much modification. It's probably good enough for anyone with under 100 products who own their catalog and have good, clean data in it. Otherwise, I recommend going with a paid solution that offers more customization/optimization capabilities.
Hi there, my name is Jonathan and I am member of Shopify's support team! Thank you for your feedback, we really appreciate hearing from people who use this app! If you don't mind, I'm going to follow up with you via e-mail to get additional context to this feedback so I can share it with my team of developers. Look out for that message! I look forward to speaking to you soon! Jonathan - Shopify Support