Google & YouTube

This app was working perfectly fine for us up until around 30th DEC 2022 but maybe it quit prior to that? Since then, we've had no product updates and as a result, our pricing on Google is incorrect. We've tried uninstalling the app, and connecting our Google account again but still, no products are being synced. Also it's saying many products will expire....need help please!

100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED

I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....

I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.

todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.

After having no luck initially with this app until a negative review was written I have now had great support from john at shopify to get things moving and products approved. Now we will see if the spend gets results.

Update as of 10/22/2021 - I was able to get it sorted out with google and my account is back up but it took weeks and many headache calls to google to resolve the issue. My review I wrote is only towards google not shopify in any way just to be clear that shopify is a great website that I love to use and I have no issues with shopify at all only google. Same here on October 7th my account was suspended due to policy violation: Misrepresentation. I have called Google until my head is about to explode they wont give me any reasons to why my account was suspended how can I fix something that I have no idea what is wrong. I am at a loss of words and now I see lots of other people are in the same boat as me. If anyone has any idea I would love to hear from them. machineryone.com I was told if I pay $750.00 I could be be unsuspended.

Hello! I would love to use this app but Slovenia is not listed as a market. Is there any chance this will change in the near future? Thanks for your reply!

I've used this app multiple times in the past with success however on my most recent installation, I'm unable to get any of the Google Shopping App Conversion Actions to verify. I've reached out to both Shopify and Google Ads support and like others have mentioned, they both recommend reaching out to the other. Seeing as we're relying on the app for gtag and conversion action implementation vs. adding code to the the theme, I'm at a loss for how to troubleshoot.

I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.

Initially there was an indication all of my products were not approved. I had to go around in circles trying to find the reason why. Finally I had to disconnect my account and try again. Waiting to see if it will work this time. Clear reasons and how to fix concerns should be better laid out. For me at least.

It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.

I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google

I used this app to get started on the GOOGLE channel but always had difficulties being accepted. I then went into BUY GOOGLE and Free Listings GOOGLE through my GOOGLE Merchant account and finished setting everything up there. After being approved, I went back to my Shopify account and then was able to complete the integration using the Shopify app. I really don't know what caused the difficulties, but just wanted to relate my experience. All Best, b

very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info

Not too many options with this app, not sure how well it works. Not too many options with this app, not sure how well it works.

im using this app to help market my site its a bit complicated... the instructions are made for a programmer

They need to change the requirement of having to forms of contact. I operate my online business out of my home and do not want my home address or phone number available online. An email address should be sufficient, especially if the business also has social media handles.

So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.

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