Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,325
chart
#271
All reviews
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Oct. 17, 2024
Oct. 16, 2024
This app is garbage. When setting up there is no option to add an existing Google Merchant account number, you can only create an entirely new google merchant account. This leads to an endless loop of Google/Youtube saying my domain is owned by another merchant. And the Claim Ownership function doesn't work. So it's imposisble to get my Shopify store ads under my Youtube channel.
Hi! Sorry you think that. If you're trying to link a Merchant Center account, that you are the admin of, but it's not showing up in the drop-down, you can send us a message and we can help link it pretty quickly! It's Get Support link in the app, or the URL below. https://support.google.com/merchants/contact/shopify_3p_support_app
Oct. 16, 2024
Oct. 16, 2024
I get why all the one star reviews are coming It's because this app works completely different depending on what Shopify Payment plan you are using it works superbly if you are on Shopify Plus, but if you are using any lower plans the entire UI of the app changes to give you a worse experience... We run multiple Shopify shops and cannot recommend this if you are not on the Shopify Plus plan
Hi - this is concerning to hear. We don't change our app based on your Shopify payment plan. We don't even have access to pull the plan you're using. Could you drop us a ticket at the link below and include a screenshots of the different UI experience you are seeing? We'd like to resolve this for you and ensure ALL users of our app have the same access to all of our Google features https://support.google.com/merchants/contact/shopify_3p_support_app
Oct. 16, 2024
Oct. 15, 2024
Oct. 15, 2024
Oct. 14, 2024
Oct. 13, 2024
Oct. 13, 2024
Oct. 12, 2024
Complications in verifying my business profile, I understand that it is because of safety but responding time is long.
Oct. 11, 2024