Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,656
chart
#188
All reviews
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March 1, 2025
March 1, 2025
Feb. 28, 2025
I was ripped off by google and the support is poor. before you use this app I recommend checking all the reviews on trust piolt. Google has so many negitive reviews that I don't understand how shopify can partner with them. All I am saying is do your research before you use Google.
Hi! Sorry to hear your negative impression. I wasn't able to find any support cases or connected accounts under your store with us on the App, but I see you're disappointed by the cost. This app is free to install and use and has no costs whatsoever, and Trust pilot doesn't seem to have any reviews on this App specifically. Feel free to send us a support ticket at https://support.google.com/merchants/contact/shopify_3p_support_app so we can look into your issue. If you're being blocked by policy issues, make sure that any Ads Accounts you may have are also in good standing before requesting a policy re-review.
Feb. 27, 2025
Google has become one of the worse companies to deal with nowadays. You'd basically have to employ a fulltime person just to deal with the sheer volume of errors, blocks, 'fixes', 'bans', 'verifications', and it goes on and on and on and on. One second they claim you're selling 'dangerous products' (we don't), or that we have no shipping information (we do), that we are missing gtin (we don'r), or that there is 'misrepresentation' (we don't, for 10 years). Google appears to think you have nothing else to do with your business or your life than to be a full-time Google account manager to deal with their mess, and this is how they've designed their now impossible-to-deal with "service". I wish Google was replaced by a different company altogether. Maybe they can be bought up, or shut down, or replaced completely. It's a mess.
Feb. 26, 2025