All reviews

Rating Breakdown

  • 5
    64% (89 ratings)
  • 4
    16% (22 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    15% (21 ratings)

Reviews with Text

  • 100% (139)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 5, 2025

bad support service no email back when i have question..long production time

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 26, 2025

I used Gooten for POD for about 6 months... All of a sudden multiple orders were not being pushed properly to Gooten. I contacted customer support several times to try to fix the issue. Following their instructions now my entire store will not connect with Gooten. I have emailed, and emailed, and emailed asking for help but their support team is slow to respond and doesn't have any explanations nor solutions. Avoid at all cost...or it might cost you business.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 22, 2025

If you like gaslighting, this is the company to work with.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 19, 2025

I have been using Gooten for over a year now. For mostly Woven Blankets and desk mats. I have consistently received 5 star reviews on Etsy until the past month. My customers were not getting their products on time. Products were just sitting in production. No messages from Gooten. Then their website started returning 404 errors. They didn't update the facebook group to tell us anything. I had about 5 deskmats come through in one day only for them to charge me for them, the deskmats sit for days and then randomly send me an email saying they are SOLD OUT! I was sending emails daily. Their turn around time for responding to emails is 4 days! 36 business hours! Business hours are 9-5. In the midst of this, my woven blankets started just sitting again in production for long times. My blankets range from $93-$149. They kept telling me that despite what the website says is shipping time, the production is within SLA. Then a full 8 days later they finally sent an email saying their were issues with the production partner. Technical issues. But things are still on track to send out blankets.. Blankets went from shipping in a week to 2.5-3 weeks. I had one order come in I didn't see that was charged so I left it to see if I'd continue with Gooten. It took almost 3 weeks to receive the blanket. The lady sent me a message 2 days ago showing the blanket. It was the worst blanket I've ever seen! Colors were wrong, the images were skewed. It was horrible. I've disconnected all 3 of my stores and deactivated all of my listings. I am done with Gooten! I am moving all of my listings to Shopify. I have purchased a blanket from Shopify and it looks identical to Gooten. Save yourself time and heartache and skip Gooten.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 6, 2024

Denied printing my designs of a president even though they fall under parody/fair use

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Your design was denied due to Donald Trump's likeness and image being protected under personality rights and copyright laws. This includes official presidential photos as well as other pictures of his likeness.

5 / 5 Share

Oct. 7, 2024

Gute ausgereifte App! Toll ist auch das Gooten Etsy implementiert ist, somit kann ich automatisch die Bestellungen direkt zu Gooten schicken und ich habe nichts mehr zu tun! Auch die Schnelligkeit ist in meinem Bereich bisher perfekt. Ich hoffe das es auch zur Weihnachtszeit so bleibt ;)

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

As the potential of POD expands, I was looking for a more luxurious partner that offers high-quality products, especially in Home Decor. I search everywhere and found myself discouraged, UNTIL I heard someone mention GOOTEN. I thought it was too good to be true, but I am here to report this company is the next level in POD. Pay attention to the market's desire for more luxe!

Store

My Store

Using app

3 minutes

5 / 5 Share

July 3, 2024

I’m a new customer, but so far I have nothing but good things to say. My customers have been very impressed with the quality and craftsmanship of the throw pillows and accent mugs. I can wait to create more products. The software is easy to learn, and the wide selection of merchandise really sets Gooten apart from the competitors. Tech support is also top notch.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

So far I'm really enjoying using Gooten. I'm pretty impressed with their product range and their prices are fair, especially in comparison with other print on demand companies. For products like their soda can glasses and cards, they're my go-to!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Love that this app makes it so easy for me to offer high quality POD products in my store!

Using app

1 minute

Total reviews

1

Average rating

5.0

4 / 5 Share

June 6, 2024

Gooten has a higner quality product than many other drop shippers. I appreciate the ease or ordering and payments.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 28, 2024

Nice app, easy to use, and the integration works well.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

I’ve yet to come across a store that has as much of a selection of items as Gooten. Plus, they frequently update the catalogue which allows me to stay up to date with the latest trends.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Gooten is a great go-to for cute merchandise! I have ordered a few items and I the quality is great and everything came as expected.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

When push came to shove, Gooten exceeded my expectations. They were able to handle my 800+ orders during this past holiday rush season with ease. I did not have any delays with product turnaround and the majority of my customers loved their ordered item. Also, their customer service reps are very helpful and they were able to solve any issues that came up. I do think their user interface is a bit dated so I hope they can update it soon.

Using app

Over 7 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 18, 2024

Really great app. Very helpful for my Shopify store.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Great POD

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2024

Great app and awesome collection of POD products. Thanks!

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Easy to setup, great support articles, just waiting on getting our first order in now. I love how big the product line up is and the option that they have available/

Using app

15 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 29, 2024

Absolutely love Gooten as a POD provider. They have great printing and a much larger print area than their competitors. Only downsides: 1) Shipping for multiple items is prohibitively expensive; 2) It's really difficult to get colors added for some items. We can't print our fleece with them because of the lack of options there. I would love to be able to use them for everything. Thanks!

Store

Allies

Using app

4 months

Total reviews

3

Average rating

4.7