All reviews

Rating Breakdown

  • 5
    63% (91 ratings)
  • 4
    17% (24 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    16% (23 ratings)

Reviews with Text

  • 100% (145)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2024

I’ve yet to come across a store that has as much of a selection of items as Gooten. Plus, they frequently update the catalogue which allows me to stay up to date with the latest trends.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Gooten is a great go-to for cute merchandise! I have ordered a few items and I the quality is great and everything came as expected.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

When push came to shove, Gooten exceeded my expectations. They were able to handle my 800+ orders during this past holiday rush season with ease. I did not have any delays with product turnaround and the majority of my customers loved their ordered item. Also, their customer service reps are very helpful and they were able to solve any issues that came up. I do think their user interface is a bit dated so I hope they can update it soon.

Using app

Over 7 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 18, 2024

Really great app. Very helpful for my Shopify store.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Great POD

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2024

Great app and awesome collection of POD products. Thanks!

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Easy to setup, great support articles, just waiting on getting our first order in now. I love how big the product line up is and the option that they have available/

Using app

15 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 29, 2024

Absolutely love Gooten as a POD provider. They have great printing and a much larger print area than their competitors. Only downsides: 1) Shipping for multiple items is prohibitively expensive; 2) It's really difficult to get colors added for some items. We can't print our fleece with them because of the lack of options there. I would love to be able to use them for everything. Thanks!

Store

Allies

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 21, 2024

This app is super useful to use! Really easy integration with shopify and fulfilling orders. :) I didnt really have to do anything and its so easy to add products. Definitely love them and cant wait to keep using this company!

Store

lilxbun

Using app

14 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 13, 2024

Great customer service! Products take much longer than other services I've used though :( But the quality is good and i'm happy with both their DTG and DTF garments!

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 22, 2024

Setting up my Gooten account and connecting it to my Shopify store was super easy. The design guides and uploading custom design features were easy to understand. I love the range of print-on-demand products they offer and I can't wait to keep expanding my shop offerings.

Using app

11 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 25, 2023

I appreciate the variety in products and the quality of the products. What would be better is if the website and design software was more phone friendly as I do most of the work on my phone. I was also disappointed in the time it took for my designs to be approved and then the length of time they were in production. I assume it’s longer because of the holiday season and I’ll be interested to see what the turnaround time is like in the off season.

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 16, 2023

So far so good. I'm happy they have the product I needed.

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

July 19, 2023

Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

I placed the exact same order with Gooten and another top POD service. The embroidered hat is taking a bit longer to get to me then the other company but so far everything has been very comparable. The one major difference was the cell phone case. With the other company I got a cheap, flimsy plastic case. With Gooten I received a case that will actually protect my phone! Overall my experience has been great and I can't think of a reason why someone would not want to use this service. A++

Using app

13 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 16, 2023

Good POD app. Products generally have good quality although we have encountered some quality issues and slow shipping times in the past.

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi NurseStrong, thank you for taking the time to leave us a review. We appreciate your honesty and are thrilled that you are happy with the products. We are definitely seeing longer shipping times right now and are working on being more transparent with our partners on this subject, as well as working on ways to better serve our partners in general. We look forward to continuing to work with you more!

5 / 5 Share

May 15, 2023

Excellent app! Just started with Gooten and so far I am extremely pleased. Looking forward to a long relationship!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!

5 / 5 Share

May 9, 2023

Great range of products to add to my store. The app is easy to use and the user interface is not complicated like other print-on-demand apps. The shipping calculator is a plus. In the future, I hope they add more products in the apparel category like bomber jackets. So far I have no problems with the app.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Creations and Print, thank you so much for your review. Our team is constantly adding new products to the catalog so be sure to check back in regularly and follow us on social media for catalog updates! We look forward to our continued partnership!

1 / 5 Share

May 6, 2023

it's impossible to log in I looked up and down the whole page and through each option to no avail. they do not care that we need to gain access after we set up the account

Using app

Almost 4 years

Total reviews

5

Average rating

3.4

2 / 5 Share

April 9, 2023

Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. Consequently, I had an order sitting in "billing" for well over a week. Rather than a quick resolution, even that issue (a simple address update) had to wait in their system for another 12 hours before approval. At last the order shipped and the colors of the blanket were muted, the blanket thin, and it was shipped in a polymailer that arrived ripped. Perhaps other products might be better in quality, but after the initial order and the difficulties in getting it made, I am less motivated to try other products from Gooten.

Using app

8 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer support team, who might be able to assist you further ([email protected]). On the note of designing, we are always looking for great new ways to make our service more user-friendly, and will pass this feedback along to the team for future site updates. Thanks so much for taking the time to leave us a review.