Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
3.5
feedback
140
chart
#978
All reviews
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Feb. 21, 2024
This app is super useful to use! Really easy integration with shopify and fulfilling orders. :) I didnt really have to do anything and its so easy to add products. Definitely love them and cant wait to keep using this company!
Feb. 13, 2024
Great customer service! Products take much longer than other services I've used though :( But the quality is good and i'm happy with both their DTG and DTF garments!
Jan. 22, 2024
Setting up my Gooten account and connecting it to my Shopify store was super easy. The design guides and uploading custom design features were easy to understand. I love the range of print-on-demand products they offer and I can't wait to keep expanding my shop offerings.
Dec. 25, 2023
I appreciate the variety in products and the quality of the products. What would be better is if the website and design software was more phone friendly as I do most of the work on my phone. I was also disappointed in the time it took for my designs to be approved and then the length of time they were in production. I assume it’s longer because of the holiday season and I’ll be interested to see what the turnaround time is like in the off season.
July 19, 2023
Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.
June 13, 2023
I placed the exact same order with Gooten and another top POD service. The embroidered hat is taking a bit longer to get to me then the other company but so far everything has been very comparable. The one major difference was the cell phone case. With the other company I got a cheap, flimsy plastic case. With Gooten I received a case that will actually protect my phone! Overall my experience has been great and I can't think of a reason why someone would not want to use this service. A++
May 16, 2023
Good POD app. Products generally have good quality although we have encountered some quality issues and slow shipping times in the past.
Hi NurseStrong, thank you for taking the time to leave us a review. We appreciate your honesty and are thrilled that you are happy with the products. We are definitely seeing longer shipping times right now and are working on being more transparent with our partners on this subject, as well as working on ways to better serve our partners in general. We look forward to continuing to work with you more!
May 15, 2023
Excellent app! Just started with Gooten and so far I am extremely pleased. Looking forward to a long relationship!
We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!
May 9, 2023
Great range of products to add to my store. The app is easy to use and the user interface is not complicated like other print-on-demand apps. The shipping calculator is a plus. In the future, I hope they add more products in the apparel category like bomber jackets. So far I have no problems with the app.
Hi Creations and Print, thank you so much for your review. Our team is constantly adding new products to the catalog so be sure to check back in regularly and follow us on social media for catalog updates! We look forward to our continued partnership!
May 6, 2023
it's impossible to log in I looked up and down the whole page and through each option to no avail. they do not care that we need to gain access after we set up the account
April 9, 2023
Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. Consequently, I had an order sitting in "billing" for well over a week. Rather than a quick resolution, even that issue (a simple address update) had to wait in their system for another 12 hours before approval. At last the order shipped and the colors of the blanket were muted, the blanket thin, and it was shipped in a polymailer that arrived ripped. Perhaps other products might be better in quality, but after the initial order and the difficulties in getting it made, I am less motivated to try other products from Gooten.
Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer support team, who might be able to assist you further ([email protected]). On the note of designing, we are always looking for great new ways to make our service more user-friendly, and will pass this feedback along to the team for future site updates. Thanks so much for taking the time to leave us a review.
April 3, 2023
I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!
Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this! We are happy to hear you are having a positive experience and enjoying the ease to access design on multiple products. We look forward to working with you more!
March 20, 2023
We are new to this whole thing, and it's been great to go to Gooten's website and find all the products we need, plus guides on how to setup a store and how to be successful. They have been a wonderful company to work with so far! Thank you!
Thank you for your review! We've enjoyed working with you too and look forward to our continued partnership!
Jan. 30, 2023
Excellent app. Great product list and sound customer service. Can't ask for much more. Certainly recommend Gooten to all businesses and entrepreneurs!
Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this. We are happy to hear you are having a positive experience with our support team and enjoying the product catalog. We look forward to working with you more!
Dec. 12, 2022
Easy to set up and lots of excellent products to choose from! I was able to link to my Shopify account quickly. The quality looks great as well.
Hi there, thank you for your review! We're thrilled to hear you've had a good experience with us and that you were able to link your store quickly. We're excited to continue working with you!
Nov. 16, 2022
Gooten is great! I love the shipping / production times and the products are much better quality than expected. Only thing I wish was better was the mock up image generation. Some of them did not look as great as I would expect.
Aug. 19, 2022
This app features products to sell that I have not found through other companies. It's easy to use and I'm really enjoying the process so far!
Hi! Thanks so much for leaving us a review! We are thrilled to hear you have enjoyed your experience with us, and look forward to continue working with you.
July 25, 2022
Gooten customer service is wonderful. They are very quick to reply to emails and sends through detailed images along with their answers. The platform itself is very easy to use and exactly what I was looking for. I am very excited to recieve my first tea towel sample to begin selling these all the time on demand!
Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
July 16, 2022
Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.
Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!