Gooten: Print on Demand
All reviews
Easy to setup, great support articles, just waiting on getting our first order in now. I love how big the product line up is and the option that they have available/
Absolutely love Gooten as a POD provider. They have great printing and a much larger print area than their competitors. Only downsides: 1) Shipping for multiple items is prohibitively expensive; 2) It's really difficult to get colors added for some items. We can't print our fleece with them because of the lack of options there. I would love to be able to use them for everything. Thanks!
This app is super useful to use! Really easy integration with shopify and fulfilling orders. :) I didnt really have to do anything and its so easy to add products. Definitely love them and cant wait to keep using this company!
Great customer service! Products take much longer than other services I've used though :( But the quality is good and i'm happy with both their DTG and DTF garments!
Love this app. It’s simple to use and the product line is amazing. Adding products is a breeze making the whole process from design to sell is seamless. There’s even a free version available.
Setting up my Gooten account and connecting it to my Shopify store was super easy. The design guides and uploading custom design features were easy to understand. I love the range of print-on-demand products they offer and I can't wait to keep expanding my shop offerings.
I appreciate the variety in products and the quality of the products. What would be better is if the website and design software was more phone friendly as I do most of the work on my phone. I was also disappointed in the time it took for my designs to be approved and then the length of time they were in production. I assume it’s longer because of the holiday season and I’ll be interested to see what the turnaround time is like in the off season.
So far so good. I'm happy they have the product I needed.
Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.
I placed the exact same order with Gooten and another top POD service. The embroidered hat is taking a bit longer to get to me then the other company but so far everything has been very comparable. The one major difference was the cell phone case. With the other company I got a cheap, flimsy plastic case. With Gooten I received a case that will actually protect my phone! Overall my experience has been great and I can't think of a reason why someone would not want to use this service. A++
Good POD app. Products generally have good quality although we have encountered some quality issues and slow shipping times in the past.
Hi NurseStrong, thank you for taking the time to leave us a review. We appreciate your honesty and are thrilled that you are happy with the products. We are definitely seeing longer shipping times right now and are working on being more transparent with our partners on this subject, as well as working on ways to better serve our partners in general. We look forward to continuing to work with you more!
Excellent app! Just started with Gooten and so far I am extremely pleased. Looking forward to a long relationship!
We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!
Great range of products to add to my store. The app is easy to use and the user interface is not complicated like other print-on-demand apps. The shipping calculator is a plus. In the future, I hope they add more products in the apparel category like bomber jackets. So far I have no problems with the app.
Hi Creations and Print, thank you so much for your review. Our team is constantly adding new products to the catalog so be sure to check back in regularly and follow us on social media for catalog updates! We look forward to our continued partnership!
it's impossible to log in I looked up and down the whole page and through each option to no avail. they do not care that we need to gain access after we set up the account
I switched to Gooten after working with another POD company. What a difference! Gooten has great customer service agents. They went beyond what I was asking them, and included screenshots, links, videos and detailed instructions to help me get started and to address any problems I was having. They even followed up to see how I was doing with their instructions. The app is very easy to install, and integration is a snap. You can add variations with ease! While I am still new and figuring some things out, it is seamless and easy to navigate and get support when needed. I am so happy I made the switch from PM.
Thank you so much for leaving us a review, Deborah! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. Consequently, I had an order sitting in "billing" for well over a week. Rather than a quick resolution, even that issue (a simple address update) had to wait in their system for another 12 hours before approval. At last the order shipped and the colors of the blanket were muted, the blanket thin, and it was shipped in a polymailer that arrived ripped. Perhaps other products might be better in quality, but after the initial order and the difficulties in getting it made, I am less motivated to try other products from Gooten.
Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer support team, who might be able to assist you further ([email protected]). On the note of designing, we are always looking for great new ways to make our service more user-friendly, and will pass this feedback along to the team for future site updates. Thanks so much for taking the time to leave us a review.
I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!
Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this! We are happy to hear you are having a positive experience and enjoying the ease to access design on multiple products. We look forward to working with you more!
We are new to this whole thing, and it's been great to go to Gooten's website and find all the products we need, plus guides on how to setup a store and how to be successful. They have been a wonderful company to work with so far! Thank you!
Thank you for your review! We've enjoyed working with you too and look forward to our continued partnership!
I've found Gooten easy to work with and I like the selection of products because it has more colors of the same atules I find elsewhere. So far, I've only placed an order for myself to check quality. I like what I've received so far and plan to add items to my store.
Thank you for your review! We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!
I am new to POD and have been sampling a variety of companies. So far, Gooten seems to be the one that offers unique products at reasonable rates. I also appreciate that my order was reviewed by the support team and was contacted to address potential print issue.
Hello there! Thank you so much for leaving us a review! We are so happy to hear you have been enjoying our services and look forward to our continued partnership!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.