Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
507
chart
#789
All reviews
Rating Breakdown
Review RSS Feed
Dec. 3, 2020
I would like to start by saying that they have an excellent service, big inventory which really helps to improve your sales and nice products when to quality!
Hi there! Thank you so much for leaving us a review. We always enjoy having the feedback from our partners. We appreciate you having positive things to say about our service, products, and quality as we have specific teams within Gooten created to maintain the quality within all of our processes. Thank you for being a Gooten partner, we can't wait to hear more of your positive experiences with us!
Dec. 3, 2020
Excellent service, big inventory and nice product! i would love work with you! I think is the most complete POD service!
Hi there! Thank you so much for writing us a review! We love to hear your experience has been positive and are so happy you enjoy our products. Thank you for being a Gooten partner!
Dec. 1, 2020
Really great selection of products to add custom designs. I really like the yoga mat, thermal mug, water bottle, and calendar options. I would recommend this app!
Hi there! Thank you so much for leaving a review. We are happy to hear you like the products we have in our catalog. We do our best to provide a broad selection so that everyone can find something unique they enjoy creating with. Thank you for deciding to grow with Gooten!
Nov. 30, 2020
This app is so helpful for my website and drop shipping. I love this and it works so well. Very user friendly.
Hi Isabella! Thank you so much for leaving us a review. We enjoy being able to hear feedback from our partners. We are so happy that Gooten has been able to assist you in your success! Thank you for giving us the opportunity to work with you. We value you as a Gooten partner!
Nov. 30, 2020
Just starting to use Gooten; excited to have a US option with a good selection of products. Struggling to learn the AOP hoodie mock-ups but I am sure support will help!
Hi there! Please use our site as a guide when you are designing! We have so many blog posts and guides offered to assist you in your designing process. As always, if needed, our customer support team is always there to help you with any aspect of the process. They have an SLA of 72 business hours and are available Monday to Friday 9AM-5PM EST. We hope this helps your design process. Thank you for being a Gooten partner!
Nov. 25, 2020
I have been using the Gooten app for almost 2 years now and really love it. There products are extremely high quality, the design features are very easy to use, it is a simpler platform than some and they have managed to get their shipping prices down so they are very competive even for platforms where you might have free shipping. I frequently compare the prices and product offerings to some of the other competitors to Gooten and it always wins...I highly recommend this app with your Shopify store.
Hey there! Thank you for taking the time to write us a review, we appreciate that! We are delighted to hear of your positive experience with us and agree that Gooten does our best to provide excellent products and prices that are hard to beat! We appreciate you being a Gooten partner!
Nov. 23, 2020
It works great, with seamless integration...well worth the download! It is very handy for someone with little time to spare and super busy, it makes design so much easier....we love it!
Hey there! Thank you so much for leaving us a review. We are so happy to hear of your positive experience and the ease Gooten puts on your design process. Thank you for being a Gooten partner, we are looking forward to hearing more of your positive experiences!
Nov. 23, 2020
They carry some stuff other POD providers dont, but they will substitute a product for something similar if they are out of stock for that particular product. This is unacceptable for my business, as it depends on quality clothing from specific brands and models. Production time and shipping are good though.
Hi! Thank you for leaving us a review. We understand your concerns about the replacement items but want you to know that we replace out of stock items with products that are of equal or better quality only! You can read more on our site under "Apparel Substitution Policy". We hope this helps. Thank you for being a Gooten partner!
Nov. 23, 2020
I've only used Gooten for their canvas products and am very happy with the quality, pricing and shipping times. Support sometimes feels like they do not really listen and just respond with templates. But overall I'm happy with their service.
Hey there! Thank you for writing us a review, we always appreciate feedback. We are happy to hear you enjoy some of our most valued aspects. For future reference, our customer support team has an SLA of 72 business hours and are able to respond from Monday to Friday 9AM-5PM EST. We hope this helps. Thank you for being a Gooten partner!
Nov. 22, 2020
The worst print on demand company I have ever used. Orders were delayed, customer service took days to respond, then would respond with a canned up, scripted response that did not address the issue, the user interface was extremely slow, at one point it stopped syncing with my shopify store and I didn't know the orders weren't getting printed. The cutting boards image was dull (the same file that came out bright with my other POD). The last straw is when my customer bought a puzzle as a gift and the tracking said it arrived and it never did (I have confirmation from the PO that they never received the package) and then I emailed the Gooten help desk and NO RESPONSE. **If you care at all about your business reputation then do not use Gooten, too risky.
Hi there. We deeply apologize that you have had a negative experience and understand your frustrations. We want you to know that all aspects of our process are thorough and constantly monitored to ensure that our product issue rates stay consistently low. Our customer support team has an SLA of 72 business hours and are available to respond Monday to Friday 9AM-5PM EST. Our support team works so hard to provide the best to our partners to ensure a positive outcome. We are disappointed to hear that you experienced otherwise and want to learn more about it. Please submit a ticket through our help desk so our support team can assist you further. Again, we deeply apologize. Thank you for your patience.
Nov. 19, 2020
I used this app for my fashion apparel store. It's easy to use and there's guides and video walkthroughs which is awesome! Highly recommened
Hi there! Thank you for taking the time to leave us a review. We really appreciate feedback from our partners. We love to hear that your experience has been positive and easy to use as we work so hard for this to be the outcome for our partners. We thank you for being a Gooten partner!
Nov. 18, 2020
Really easy to get started. Love that the app let's you sync multiple stores. Product development is pretty easy. Would love to see some more development on this end, especially templates for products. While there's some room for improvement, overall, I can say I'm satisfied with it.
Hi there! Thank you for taking the time to write us a review and give us some feedback. We appreciate the input of our partners as we continue to want to evolve. We value you as a Gooten partner!
Nov. 17, 2020
This app is incredibly straight forward, and allows me to easily create products and wall art on the Gooten website and then seamlessly integrate these products into my Shopify account. It's very straightforward for Shopify beginners, and I would recommend Gooten for their wide range of print-on-demand products at reasonable prices.
Thank you for taking the time to write a review! We are so happy that you are having a positive experience with us. We worked hard to make sure that Gooten is easily accessible to our partners to visit our site. We value you as a Gooten partner!
Nov. 16, 2020
Gooten is an easy to use serivce and fast turnaround times which made it even better! Will definitely use it again.
Hey there! Thank you so much for taking the time to write a review. We are so happy you are having a positive experience with us and are looking forward to working more with you. We value you as a Gooten partner!
Nov. 10, 2020
Seamless integration. Love the automated out of stock functionality, a huge time saver when your store has a large range of products with multiple variations.
Thank you for taking the time to leave us a review. We are so happy to hear that you are enjoying being a Gooten partner. We look forward to continuing to work with you!
Nov. 9, 2020
I used the app to upload my images and imported them to my Shopify store. The process has been a very enjoyable experience, it was user friendly, fast and with the variety of products to choose from I did not know what to work on first.
Hi there! Thank you for leaving us a reply. We value your feedback. We are so happy to hear of your positive experience with us and love to hear that you feel our process is easy to work with. Thank you for being a Gooten partner!
Nov. 9, 2020
Gooten is very user friendly and does a great job at allowing me to make products that transfer easily to Shopify and Etsy! They have a lot of product and choices as well! And the printers they use are amazing quality!
Hey there! Thank you for submitting feedback, we value the input our partners have to offer. We are thrilled to hear how positive your experience has been as we work so hard to provide the very best. Thank you for being a Gooten partner!
Nov. 5, 2020
I've use this app to dropship products from my Shopify store and the have great quality, decent shipping time and customers are satisfied. Will continue to do business.
Thank you for your review. We look forward to your continued business and value you as a Gooten partner!
Nov. 4, 2020
Very easy to use and lots of great product to choose from. The customer service is amazing. They are very helpful if there are any issues with the app.
Hey! Thank you so much for your review. We are happy to hear of your positive experience with us and even happier that you love our customer service team as much as we do! Thank you for being a Gooten partner.
Nov. 3, 2020
I use this app for the pet accessories! Awesome service and super fast, glad I found them. Definitely recommended!
Thank you for your review! We are thrilled that you enjoy the products we offer as we work hard to make sure we have a variety! Thank you for being a Gooten partner.