Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
507
chart
#789
All reviews
Rating Breakdown
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Sept. 9, 2020
Super easy to use. Set up is very easy. Integrates perfectly. Best part is that I don't have to do anything because once an order is placed, Gooten does the rest!! I have had great return time on my products and my customers have had no complaints. Great print on demand for today's business needs!!
Hey there, thanks so much for leaving us a review! We're so happy that you are liking Gooten and its ease of use. Thanks for being a Gooten partner, we look forward to continuing to work with you!
Sept. 9, 2020
Gooten has been an amazing 'success partner'. When I wanted to add dropshipping, I had no idea where to start! Shopify has a few options listed and after reading about each, I went with Gooten. From first hand experience, not only is their platform very easy to use as I build my Shopify store, their attention to every question has been fantastic. They also double check my designs when an initial order is placed, to be sure the design fits the product accurately! This alleviates a lot of stress and helps ensure my shop is offering the best customer service possible. Highly recommend.
Hi there, thanks so much for taking the time to leave a review. We're thrilled to hear that you are having a great experience with Gooten! We also love that you are liking the integration with Shopify to create all your awesome products! We look forward to continuing to work with you, thanks for being a Gooten partner.
Sept. 8, 2020
Easy integration and setup with my store. I really like that the product catalogue is extensive. I wish the shipping was a little more reasonable for smaller items.
Hi there, thank you so much for taking the time to leave a review. We're so glad you are satisfied with the product selection! We look forward to continuing to work with you.
Sept. 4, 2020
Running a business was always such a scary thought to me, but since using Gooten, I actually have fun "working!" I could spend hours on here, and it's so amazing seeing my designs become products others can have and love as much as I do. Gooten has changed my business for the better.
Hi there, thank you so much for leaving this awesome review. We're thrilled that you are having a great experience and enjoying bringing your business to life! We look forward to continuing to work with you as a Gooten partner and provide you a space for success!
Aug. 31, 2020
I’m new to this app but I love it how simple and easy it is to choose an item And design. Easy customer service , shipping and great overall app.
Hi there, thanks for an awesome review! We're so happy to hear that you are loving Gooten. We can't wait to continue working with you as a Gooten partner!
Aug. 31, 2020
Fast turned around of a product. Customer in NJ was happy to have received it in 4 days from ordering. Customer service was helpful in answering questions from my email and solved the problem quickly.
Hey there, thanks so much for taking the time to leave a review! We're thrilled to hear you're having a great experience. We can't wait to keep working with you as a Gooten partner!
Aug. 30, 2020
I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.
Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.
Aug. 27, 2020
I think there is a lot of good products to choose from to make a great design , nevertheless I haven´t seen any finish product yet. So I am relying on the quality. I love that there is a many products on the catalog and I hope that the product offering continues to grow so that I can continue designing.
Hi there, thanks for taking the time to leave a review! We're happy to hear that you are liking the product selection so far. You will love the finished products once you see them! We're always adding fun, new products to our catalog, so stay tuned to see what we add next! Thanks again, we look forward to continuing to work with you as a Gooten partner!
Aug. 25, 2020
I use this app for all my store's needs. I rely on their speed to get my orders delivered to my customers! Such an easy user experience on their end. Overall best print on demand process.
Hi there, thank you so much for your review! We are thrilled to hear that you are having an awesome experience with our services. Thank you for being a Gooten partner!
Aug. 23, 2020
New user, but so far so good. If I can figure out then anyone can! I look forward to actually selling and having Gooten fulfill orders via Shopify. Very happy with my sample products!
Hey there, we appreciate your review and are so glad you are happy with the sample products so far!
Aug. 19, 2020
Very cool app, great selection of products and decent pricing. Doesn't automatically price to help you set your margins, however, overall I've been very impressed with the quality, selection and ease of use for this app. Integrates well with shipify.
Thank you for your review! We are so glad you had a great experience with Gooten.
Aug. 14, 2020
Gooten has pretty good quality printing. Their stock apparel is pretty good material as well. The only problem I've had is products can sit as "shipped" status for days before it actually reaches the carrier. (UPS, USPS, FEDEX, DHL)
Hi there, thank you so much for your review! We are glad you are please with the quality and selection. We are working towards more transparency with our partners on issues such as shipping, and are always implementing ways to better serve our partners!
Aug. 14, 2020
We use this app to sell canvas on multiple stores. Can't speak for the other products, but they quality of their canvas is really great and the price is fair. They've had some issues with support during covid, but they are actively working on fixing that issue.
Hi there, thank you so much for your review! We are glad you are pleased with your canvases.
Aug. 13, 2020
Solid 4 stars because the products of fine quality and I find they have some of the best prices for apparel. My profit margin is increased by selling mugs, shirts, and house goods through them, but the order takes a while to be processed and shipped. I do like there customer service though. I felt like their team communicated with me in a timely matter and that is important when I feel like I am doing it on my own.
Thank you so much for your review! We are glad to hear that you have had a positive experience with Gooten. We are always striving to better serve our partners!
Aug. 11, 2020
LOOK AT ALL THE 1 STAR REVIEWS THEY HAVE AND DON'T WASTE YOUR TIME! They don't even bother to respond to these reviews. horrible. cute products. But there is ZERO customer support. The website is so difficult to work. DOES NOT integrate with Shopify at all. I could sell these products like crazy but I can't get it to work with my shopify store and I can't get anyone at Gooten to even try to help me. I have wasted so much time trying to get this vendor to work. Going to delete Gooten if someone doesn't help ASAP. not even worth 1 Star.
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. In the recent months we have seen a huge increase in orders, and thus a huge increase in customer support tickets due to COVID. We admit that we were not prepared for this, nor did we ever expect such an increase in business. However, as stated, we have since hired many new staff members to keep up with the demand, and customer support times are currently back to normal. Please reach out to us if you would like more information and to let us know how we can further assist. We would love to make this right and earn back your trust. Thank you.
Aug. 10, 2020
fantastic! everything worked/got ordered on time. shipping was easy and integrated very very nicely with shopify.
July 26, 2020
TERRIBLE. I had to delay the launch of my store by a month because of their lack of customer service and the quality of the few samples I received. Luckily I found out before I officially launched, but it was a pain to move all of my products over to a new POD service and I lost out on my free Etsy listings I'd linked to Gooten. Customer service never replies (though they say you'll hear back in 72 hours). I submitted three tickets and only heard back from one weeks later and it was a generic, non-answer reply. Products were lost in transit or took way longer than stated production time (I understand the delays due to the pandemic, but this was beyond that). Of the few items I did receive the quality was sorely lacking..the graphics were not printed where they were placed on the shirt and graphics were smudged. It's a shame because they have a great range of products, but the issues you'll run into are not worth it.
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. We would love to make this right and earn back your trust. Thank you.
July 27, 2021
Been using Gooten for 1 year now and this is by far the best POD provider out there. I have used them all and Gooten never lets me down. 100000000% recommended.
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. Thank you.
July 16, 2020
Gooten was supposed to be my savior....but: - Orders took over 2-3 weeks to get fulfilled (Yes I understand Covid was an aspect) - They Shipped the wrong products! - Customers received items that I don't even have listed on my store - Little to no customer support. I can live with the slower shipping as it's POD. However I can't justify waiting 2 weeks then the customer receiving the wrong product - that is just unacceptable!
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. We would love to make this right and earn back your trust. Thank you.
July 15, 2020
All of my products and days of work setting up my shop's inventory were DELETED by this app days after installing it! The installation itself took multiple attempts to install and never worked again. I have contacted Shopify support letting Gooten know how buggy their app is. Not worth the trouble.
Hi there, we are sorry to hear about your experience. Please contact our customer support team so that we can further assist you on this issue. We would love to make this right with you. Thank you!