Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
507
chart
#801
All reviews
Rating Breakdown
June 30, 2017
I am very disappointed, I am ready to go to work and create designs for my business and for the life of me...cannot even figure out how and where to begin. There is NO information on how it all works for your own designs
May 10, 2017
Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.
April 28, 2018
After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP. Most of their products are very good. Their sherpa fleece blanket is outstanding in both quality of print and the material itself. It's a thick, heavy and warm blanket. The Duvet Cover was good, but the print wasn't quite as sharp as a competitor's, and the material wasn't as thick and durable as I would have liked. The suede pillow and pet bed were both nice, but the image wasn't as sharp as I would have liked. However, the wall tapestry and tote bags were great in both quality of product and quality of print.
April 10, 2017
The products looked promising. But I gave up trying to use it, because it is just too slow, and too difficult to use. Too many details needed to be handled manually - using a terrible interface. Would have appreciated it if it was presented in a step-by-step manner. Like 0. Upload a design. 1. Choose a Tee 2. Choose all sizes you want 3. Choose all colors you want 4. Choose underbase 5. Mock up options Or something. Instead I see page after page of words that drive me nuts. That's even before i see the damned mockup. Pity.
March 28, 2017
Gooten was an absolute game changer for my business. We were using a well known competitor for many months but product prices were too high and customer support was not nearly as good as we needed. That's when we luckily found Gooten and overnight we double our margins on our products (apparel and art). Since then Gooten has printed over 300 items for us WITHOUT 1 issue and customer service has been outstanding! They also have tons of unique products which makes it really easy to try different products for your niche to see what sticks. I highly encourage any entrepreneur that is looking to partner with a manufacturer for printing/fulfillment to take a serious look at Gooten because in my opinion they are the best player out there.
Feb. 27, 2017
Commonly the weakest link in any offering is product support but not with the Gooten team. Extremely responsive with immediate results. I'm still new to this company, but we are definitely off to a great start. Product setup could not be easier, and as a one-person show, this is the answer that I desperately need so I can get my life back. Thank you, Gooten team! Great job!
Feb. 23, 2017
Wonderful customer service. Great line of products. Love the bathroom set.
Feb. 13, 2017
I have been extremely pleased with the quality of their work. The color on my totes are the EXACT color of the design. My orders have been fulfilled and shipped very quickly. I would give 5 stars if they offered bulk pricing.
Jan. 24, 2017
I really, really wanted to love gooten, but so far its been a meh experience. The customer service is responsive and as good as you can expect, but the quality and general experience has been far from amazing. Twice now a product has been on backorder, which is fine... but they didn't notify me the first time. I had to email almost 10 days after the order was placed after seeing no movement. Now, the second time 7 days after the order was placed.
Jan. 16, 2017
Mojito Bandito approved with two thumbs up. We just launched our first beach towels using Gooten. Great print quality on the towels and the platform is easy to use. Gooten allowed us to go to market much quicker than if we went 100% custom. And they saved us up-front capital that we can allocate to acquiring new customers now instead of allocating it to inventory.
Jan. 9, 2017
Gooten is a great print-on-demand merch fulfillment partner. They have amazing customer service- always respond quickly and are super easy to work with. They have a large catalog of product offerings and are the best of all the apps available. Highly recommended!
Jan. 5, 2017
I liked the variety of products they had available and it looked really promising, but the platform is just too messy and tedious to create a product with multiple variants like size and colour if you want to view what colours will work with your design as you're creating it. I thought this might be an alternative to Printful, but I'll take fewer product offerings for an easier platform to work with.
Dec. 16, 2016
As a new seller, Gooten has offered terrific support to me, even emailing information after hours. Respectful and helpful whenever I've had a question.
Dec. 4, 2018
I'm lowering my rating on this drop shipper, unfortunately. I've grown tired of the poor quality of their products and the mistakes in shipping the wrong product. I've now taken my tea towels off my store because the quality of their product is just awful. I don't know if I'll even continue using their pillow covers at this point. What a shame.
Dec. 6, 2016
The people at Gooten are incredible. Their service is truly world class and they do their best to actually serve their clients. Haven't had any problems with them so I highly recommend you check them out!
Dec. 6, 2016
Would HIGHLY (extra emphasis on highly) recommend using the Gooten App. The people who run it are amazing people that care for the opinions of their users. The range of products are amazing for a make on demand service. Quality is great and the prices are a tiny bit high, but worth it. Probably the best on demand app on shopify.
Dec. 3, 2016
I have been using Gooten to help expand my product offering quickly and I think it is a fantastic tool for artists and designers. Whilst I have only been on the platform for a few months, the customer service has been excellent. The team responds very quickly and does their very best to assist. I'm very happy with the quality of the premium coasters and look forward to testing out some of the other products in the new year. Gooten makes the startup process easier for new businesses who want to trial products and market fit without huge order quantities and it is a godsend for those of us who are being held back by lack of working capital. Looking forward to growing with Gooten in 2017.
Nov. 27, 2016
I would definitely recommend Gooten. I just started on Shopify, and after much research, I decided to go with Gooten to supply my products. Every step of the way, they have been incredibly helpful (and extremely quick in their responses). I appreciate that they offer support via online chat and e-mail, and I am so pleased that they respond so quickly. They have always been incredibly professional and courteous, too. I was able to put through a sample order from my store, and when I received the goods (phone cases) I was truly impressed -- the cases looked amazing. Glad to have such a supportive company to help me!
Nov. 17, 2016
I started using this app about 13 days ago. I'm brand new to Shopify, drop shipping, designing, everything! Gooten was there to help me the whole way! I can't even tell you how many questions I asked. Sometimes I could even catch customer support at 3am. Win was very helpful and willing to set up an appointment with me to help in anything I needed. Yes...the picking the items is maybe a little tedious but it actually helped me make less mistakes. I also think the sample policy is pretty good too. I chose Gooten in the end because of their selection of products and the cost! I wish I could keep it a secret but THE COST of products and the friendly customer support is what kept me working all different hours of the day and night to get my designs uploaded.