All reviews

Rating Breakdown

  • 5
    65% (337 ratings)
  • 4
    16% (84 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (51 ratings)
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5 / 5 Share

Dec. 16, 2016

As a new seller, Gooten has offered terrific support to me, even emailing information after hours. Respectful and helpful whenever I've had a question.

Using app

15 days

Total reviews

4

Average rating

5.0

2 / 5 Share

Dec. 4, 2018

I'm lowering my rating on this drop shipper, unfortunately. I've grown tired of the poor quality of their products and the mistakes in shipping the wrong product. I've now taken my tea towels off my store because the quality of their product is just awful. I don't know if I'll even continue using their pillow covers at this point. What a shame.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 14, 2016

Handles all of my photo prints for my customers flawlessly.

Store

Bleeblu

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 6, 2016

The people at Gooten are incredible. Their service is truly world class and they do their best to actually serve their clients. Haven't had any problems with them so I highly recommend you check them out!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Would HIGHLY (extra emphasis on highly) recommend using the Gooten App. The people who run it are amazing people that care for the opinions of their users. The range of products are amazing for a make on demand service. Quality is great and the prices are a tiny bit high, but worth it. Probably the best on demand app on shopify.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2016

I have been using Gooten to help expand my product offering quickly and I think it is a fantastic tool for artists and designers. Whilst I have only been on the platform for a few months, the customer service has been excellent. The team responds very quickly and does their very best to assist. I'm very happy with the quality of the premium coasters and look forward to testing out some of the other products in the new year. Gooten makes the startup process easier for new businesses who want to trial products and market fit without huge order quantities and it is a godsend for those of us who are being held back by lack of working capital. Looking forward to growing with Gooten in 2017.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2016

I would definitely recommend Gooten. I just started on Shopify, and after much research, I decided to go with Gooten to supply my products. Every step of the way, they have been incredibly helpful (and extremely quick in their responses). I appreciate that they offer support via online chat and e-mail, and I am so pleased that they respond so quickly. They have always been incredibly professional and courteous, too. I was able to put through a sample order from my store, and when I received the goods (phone cases) I was truly impressed -- the cases looked amazing. Glad to have such a supportive company to help me!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

I started using this app about 13 days ago. I'm brand new to Shopify, drop shipping, designing, everything! Gooten was there to help me the whole way! I can't even tell you how many questions I asked. Sometimes I could even catch customer support at 3am. Win was very helpful and willing to set up an appointment with me to help in anything I needed. Yes...the picking the items is maybe a little tedious but it actually helped me make less mistakes. I also think the sample policy is pretty good too. I chose Gooten in the end because of their selection of products and the cost! I wish I could keep it a secret but THE COST of products and the friendly customer support is what kept me working all different hours of the day and night to get my designs uploaded.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2016

Gooten has been a wonderful partner for my store. They have excellent customer service and they provide a large selection of high quality items.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2016

Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2016

I was looking for a way to further monetize my business and while in the past I had explored other on-demand printing and drop ship fulfillment options they all fell short. Either the pricing was too high, they couldn't handle international shipping, or the quality of their products were poor. Ultimately, I had written the idea off ... that was until I worked with Gooten. They offered everything that I was looking for in a low touch, high reward platform allowing me to sell all over the world while offering a very diverse catalog of quality products from t-shirts to coffee mugs, framed prints, posters and more. Through my primary business I have customers all over the world and now I am able to capitalize on their engagement by selling them goods through my Gooten powered store! I've been live for a few months and the revenue is building (just in time for the holidays I might add!). I have a new business that has got me very excited as I make 100% pure profit with very little work beyond setting up the initial store. All I have to do now is focus on marketing and Gooten takes care of the rest. I am extremely happy with Gooten and the services they provide. If there was a way to give 6 stars I would! I highly recommend them!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2016

My absolute favorite of all of the fulfillment companies. The prices and products are fantastic. The app isn't all that complicated for the products I use them to fulfill (pillows, blankets, totes, etc...) TOP NOTCH communication from these folks. They have responded VERY QUICKLY to all questions I have had and they go above and beyond to make things work for you. I recommend Gooten. If you find the interface difficult - it's like everything else - you have to learn how to use it. Start with a single product type and then reach out and ask them questions if you can't figure it out. But, definitely give them a real try before moving on because I don't think you'll find a better fulfillment service. They have shipped every order within the given estimated time frame and have even shipped some of them out in less than the predicted time. I'm very pleased with this service. The only negative - and I do mean ONLY - for me has been figuring out how to charge shipping. It was very difficult to set up something that would work since the shipping charges vary by product and by area of the country you are shipping to. But if you can get past that hurdle - this is the service I'd highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Sept. 16, 2016

Product selection is GREAT, prices are pretty standard (although some products are too high to ever realistically sell for a reasonable profit), but my big gripe is that adding products is a HUGE pain. You need to make custom-sized images for each variant of, say, a piece of wall art, ahead of time and have it cropped perfectly. Their cropping system doesn't really work (you can't resize the image to make it smaller, only move it around or zoom in to make it larger) and it seems to zoom in on the image a little bit by default without letting you zoom back out for some unknown reason. On top of that, searching for SKUs to upload is also a pain and you can't choose a collection while uploading. Overall, I think the potential is here but it's just not executed well enough yet. Maybe once they overhaul their system for adding products I'll give it another shot!

Using app

7 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 10, 2016

We chose Gooten because we were looking for an on demand printing company so we don't have to deal with warehousing costs and shipping. What we love most about Gooten are their products, prices and support! We found out about Gooten through a recommendation and wanted to give them a try. We were blown away with the product selection as well as with their amazing team who helped us with every step of the integration. Prices are great, giving us a higher profit margin. Connecting variants has been easy and the app is working fine, plus all the products we ordered are high quality and our customers have been satisfied so far. While the mockups are not perfect, they saved us a lot of time because we used them directly for our website. Before integrating our store with them, we had a lot of questions and their team responded very fast with the exact info we needed. We wholeheartedly recommend using Gooten.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2016

Really great service, like the products. Love the personal attention to customers, I always get a great answer and they take my feedback very seriously. I would recommend this to anyone. Interface is fairly straightforward and they are updating stuff all the time to make it easier and easier.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2016

A big selection of POD items, our favorite is the framed prints. Really great quality for a very reasonable price. The best part is that they have great customer service and are very proactive. Looking forward to adding more POD products from Gooten to our store in the future!

Store

Run Ink

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 4, 2016

Gooten is filling a niche in connecting artists and designers with manufacturers and the resulting products into Shopify. No other company has managed to do it on such a large scale as Gooten. Their app isn't perfect, but it works well and they are continuously improving the app and reaching out to their customers for feedback. I've also been very impressed with their customer service, they are responsive and professional. This company has already managed to do great things and from what I've seen, it is only just the beginning!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2016

So far so good! I'm considering switching all my shops products to Gooten. It seems like it would be really easy to do. Just waiting for my order to arrive! I really like Gootens selection. If your looking for a HUGE selection of various items you have to check out their catalog! Its huge. They provide all of the standard types you'll find on most POD sites as well as some more unique items - such as higher quality bags for example: https://shop.curiouskitties.com/collections/new-arrivals/products/majestic-mew-kawaii-bag The base prices are quite reasonable. They also have a shipping calculator right in their app! Pretty useful.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2016

I am very happy to have come across Gooten! So many different types of products! Definitely the only one I have come across with so many products. I'm just really getting into the app and everything seems to be running smoothly! I would recommend it to anyone looking for simplicity. Every question I have asked was immediately followed up with a email and the option to speak on the phone. I will return with another follow up in about a month. Still trying to get the feel of this app.

Using app

About 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

July 27, 2016

I was looking for a printer who offered 1) worldwide fulfillment, 2) decent margins, 3) sweatshop-free products and printing, 4) drop shipping, 5) and quality printing and products. Gooten is all of these! Especially recommended to anyone who is looking to actually make decent margins off of apparel/print sales. Beyond the margins, the customer support is incredible as well. Since i'm new to selling online i was especially happy to have had support personnel reach out to me and help me with getting my store, products, and account set up and configured right. They also made product recommendations and site recommendations which really helped.

Using app

6 months

Total reviews

1

Average rating

5.0