All reviews

Rating Breakdown

  • 5
    65% (337 ratings)
  • 4
    16% (84 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (51 ratings)
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5 / 5 Share

July 7, 2016

We have been using Gooten for over 6 months now ever since switching from one of their competitors. Switching to Gooten doubled our margins overnight, while keeping our product quality constant. Since day one their team has been incredibly helpful and has went above and beyond to fix any issues we may have experienced. Long story short, we couldn't be happier with Gooten and highly recommend them to anyone looking to launch a new store that dropships products!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2016

Absolutely the Best!! We have been using Gooten for about 6 months now and testing various products getting ready to launch our Shopify store. The quality of the products has been very good and tech support is excellent - and quick. During the time we have been using they have been making improvements to their admin area which just keeps getting better and better. My understanding is that they are not finished yet and many new features are coming soon. The integration with Shopify is easy and works great. I cannot recommend them enough!!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

June 11, 2016

What a bad mockup generator pictures looks so bad and ugly i don't know how someone can tell that they have been able to sell something with those poor pictures ! We don't even recognize the products...

Store

Belou

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 7, 2016

I cant believe how easy it was to actually create a store. I didn't have to do any work talking to a printer or negotiate prices. All I did was upload some of my pictures and started selling.

Using app

7 months

Total reviews

3

Average rating

4.3

3 / 5 Share

April 29, 2016

Not sure about them. Their mockup generator is terrible. The photos are blurry or too small of an image for anyone to even see. I asked them to fix the issue but I have not heard back from them.

Using app

About 3 years

Total reviews

4

Average rating

2.0

5 / 5 Share

April 29, 2016

They're really only getting better. Love the prices, customer service and quality. My favourite print on demand company, hands down!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2016

Best prices, awesome fast support, lots of products to choose.

Using app

Over 1 year

Total reviews

16

Average rating

5.0

3 / 5 Share

July 14, 2016

Update 3: Adding two stars. Gooten has finally improved their mockup generator...sort of. Their mockup generator now produces reasonably sized images for the products that they offer. It's still a bit clunky. About 50% of the time, when uploading files according to their specs, I had to go back screens and re-click buttons in order to trigger their mock up generator because it didn't trigger the first time. But it does seem like they are making constant efforts to improve their app and their team has been quick to offer trouble shooting support. Update 2: I'm removing the star that I added in my last update. It's been over a month now and Gooten is still hasn't corrected the issues discussed below. At this point I'm loosing faith that they will ever be able to do so. Update 1: I'm adding a second star because since posting this review, Gooten has gotten back to me about the issues below and I appreciate the responsiveness of their support team regarding my concerns. Here is what Gooten said, "this small sized images, has been a major complaint from a lot of our current users and we have devoted a lot of time improving the technology that generates the images. Our CTO informed me that this will be ready in the next 2-3 weeks. I can assure you that once we have this implemented, and you begin using our platform, you'll want to move all of your products over to us from the Printful." I really hope this is the case and look forward to using Gooten if it is. Will update this review again once I've seen the new implementation. First Review: I'd really like to be able to like this app as much as I'd like to be able to use it. Sadly, no dice for either. Gooten does not have a mock-up generator or even any comped psd files so that one can manually make mock-ups of their products with ones designs on them. In order to display a product listing image on your website, you will have to buy a sample of everything in their catalog and make your own mock-up. For me, this would be time and cost prohibitive. Not to mention a huge act of faith for a company with sketchy and scant reviews about their quality and customer service. Another option for create listing images of Gooten products on my site is to display a blank product, next to a flat of the design. But that is not very compelling for shoppers and would be poor practice. I contacted Gooten about this issue asking them if they planed on adding a mock-up generator or comped psd files, letting them know that without these features I would be unable to use Gooten. Two different customer support reps got back to me and both mostly talked around the issue I'd emailed about and offered irrelevant info. One of the customer service reps replied that Gooten generates a thumbnail when you create a product. The thumbnails Gooten generates for preview are barely larger than my actual thumbnail and as such, are inappropriate and insufficient for displaying to shoppers on my website. To reiterate, without a mock up generator or comped psd files, I will not be able to use Gooten at all. Printful, a competitor service offers both a mock-up generator and psd comp files and works beautifully. And I've had a great response from Printul's customer support so far. Hopefully Printful will grow their product catalog to the size of Gooten's in the near future.

Using app

11 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 12, 2016

Installed this app for some promotional products we plan to start selling soon. They have a wide variety of products to choose from. Tested their tshirts and the quality was great. I'd recommend gooten if you're looking to add new products to your site without worrying about fulfilment... or if you don't have the developer bandwidth to integrate directly with the product manufacturers. Gooten automates both of those for you.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2016

We LOVE gooten! Such a good interface and powerful tool four on-demand business.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

April 2, 2016

Just Awful..... Stay Away Revision !!! smalone and something witty are bogus accounts ! They are both from the same template and only have a product or two on them and both at stupid prices. This is clearly some clown at gooten trying to scam the review system. There is nothing worse than a company like gooten trying to pull scams. This is a bogus company that has changed it's name from makeable , secured a new round of financing and got rid of the management team. This is a troubled company and I would strongly suggest that anyone considering using this company to click on the websites of the reviewers.

Using app

15 days

Total reviews

8

Average rating

4.1

4 / 5 Share

Feb. 24, 2016

Nice catalog but shipping costs are too expensive to EU

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2015

Good products and excellent customer support! Easy to use and they really listen when you have a suggestion or need an improvement.

Using app

4 months

Total reviews

6

Average rating

2.5

4 / 5 Share

Feb. 29, 2016

good, no GREAT customer service. Shipping to europe still high (too high?)

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 26, 2015

I actually signed up with Shopify so that I could use this app, and I'm pleased to say that I'm very happy with it so far. Customer support has also been great. I'd definitely recommend it!

Store

Tadshop

Using app

6 months

Total reviews

1

Average rating

5.0