Grid & Pixel Email‑SMS‑Popups
All reviews
What I found is that the sale I run must match whatever templates Grid Pixel provides. If I want to run a sale on a specific product at say 25% off, I have to hope there is a Grid Pixel template with the same sale because I can't change the templates. If I try to change the template there are glitches. Btw, there appears to be no option available anywhere to cancel the Grid Pixel subscription, there is only an option to change the plan.
Hi Fern, thank you for taking the time to share this. We want your experience with the app to feel smooth and predictable. I tested the discount update on your account and everything behaved normally on our end, so a quick message from you would help us pinpoint what you saw and fix it right away. You can cancel anytime by uninstalling the app if you prefer. We are always happy to help if you decide to continue and we appreciate you giving us a try.
Great graphics. I'm a bit early but the support and help from Grid and Pixel is above and beyond. They've helped walk me thru alot of their offerings. They really care about their customers and helping small businesses work thru flows, emails, and social media.
Just signed up for this app and It is hard to believe that I can accomplish so much by so little. As a solo owner with limited staff, Grid & Pixel's hands off platform does it all for me so I can focus on all the other things. I have been waiting for something like this for years and it is finally here. The service is fantastic with quick responses and efficient organization of audience (took me years to do this) and campaigns. No more worries for me. Thank you!!
The app is fantastic...very advanced way to manage and automate Klaviyo. Since we do not start from scratch we had a lot to customize, and the team has demonstrated relentless committment to factor in my custom needs. Really suggested for both new stores and mature ones.
Grid & Pixel's customer service team is knowledgeable, attentive, detail-oriented, and quick! Rob, John, and Cathy have all provided us a level of expertise with Klaviyo + Shopify that makes them an extended part of our marketing team.
I love Grid & Pixel. It is so easy to customize their templates. But they also have amazing customer support!!
I am kind of blown away on how good grid and pixel is. I had previously set up all my own flow and was manually sending campaigns. The results with grid and pixel are 10x better and its 10x easier then doing things internally. Super fast communication and great results. I cant wait to see what else they have in the pipeline.
I've had an excellent experience using Grid & Pixel for my store. Lynn has gone above and beyond to educate me, answer my questions, and help me in any way she can. I couldn't be more pleased with the level of service I've received. I highly recommend.
Grid & Pixel have helped our email campaigns tremendously. They’re now more elevated and professional but most importantly driving profitable revenue.
Grid & Pixel has more than paid for itself. Within the first month, the team helped us sunset inactive accounts, which cut our Klaviyo bill in half and improved our deliverability. Email-driven sales continue to increase each month. We recently added Campaigns support in addition to the Flows, which makes it easy to stick to a consistent marketing schedule without having to stress about whether you're sending too frequently or to the right people. We adopted the Grid & Pixels features step-by-step, and upgraded only when we saw we were getting meaningful results. We started with self-serve templates, which outperformed all our previous campaigns in opens/clicks. We then added Flows support, which boosted our deliverability and sales. And now with Campaigns support, we have a really solid email program that drives a reliable amount of traffic and conversions and continues to grow.
The team at Grid & PIxel are amazing and they do great work!
As a new business owner, it has been great to have Grid & Pixel on board to help me with my email marketing. The team was very responsive and took the time to understand my brand in order to develop flows, email messages, and templates for my Shopify site. This is a team that is very knowledgeable and works quickly. I am very happy with their service!
Love this app. Helps a lot with creating emails and videos for instagram.
The Grid & Pixel team have been fantastic to work with. They professionally set up our email flows and the personalised graphic features have significantly improved our email performance, we've seen really strong click rates since implementing their system. John is super responsive to any issues or questions. What really sets them apart is how genuinely helpful they are in making sure everything works perfectly for your business. If you're looking for a reliable email personalisation solution that actually delivers results, I'd definitely recommend Grid & Pixel. Professional and effective!
Excellent help and implementation!! Thank you!
Update: The team reached out promptly after my original review and offered to make things right. I appreciate the attention to this matter and their willingness to resolve the issue. Updating my rating to reflect that. I am very disappointed in this app. I have automations going to customers that I did not design or approve which completely are misaligned with the actual campaigns that are active. I am currently being overbilled and charged $200 a month and nobody within grid pixel has done $200 worth of work in any way shape or form it is very disappointing.
En la instalacion todo funciona bien, pero y después son solo respuestas automaticas con nada de innovación en el plan full
Gracias por tu opinión honesta, la valoramos mucho. Nos alegra que la instalación haya sido sencilla y sentimos que el plan completo no haya cumplido tus expectativas. Tus comentarios nos ayudan a mejorar, y nos encantaría saber más si estás dispuesto a compartir.
Highly recommend. Great onboarding experience using my branding, images, messaging and purpose. Marketing email setup was on point, just a few minor tweaks requested which they implemented very quickly. Whether the online chat or via email, response time always very quick.
Thank you so much ! I have sent 2 of my own emails so far and I can’t believe how EASY IT IS!! Seriously after just a few clicks, I have a super professional well written, and beautiful email (that people actually open and click!) !!! Takes like 5 minutes tops!! I should have done this SO MUCH sooner! (forehead slap to myself!) Thank you creating this AMAZING program. I am super new to Grid & Pixel - but already a SUPER FAN! Cant recommend enough!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.