Growave: Loyalty & Wishlist for Shopify

Growave: Loyalty & Wishlist

Loyalty, Rewards, Reviews & Wishlists for Customer Retention

Developer

Rating

4.8

feedback

1,214

Reviews

chart

#1,181

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    42%
  • More than a year
    21%

Reviews Summary

The reviews for the Growave Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the quick responses, helpfulness, and efficiency of the support team, with specific mentions of team members like Maryam, Janet, and Katrina. The app itself is praised for its user-friendly interface, seamless integration with Shopify, and a wide range of features such as loyalty programs, wishlists, and reviews. Customers also mention the value for money, customization options, and the positive impact on customer engagement and sales. However, there are a few negative reviews mentioning issues with language settings and data cleanup after uninstallation.

Highlights

Exceptional customer service and support
User-friendly interface and seamless integration with Shopify
Wide range of features and customization options
Positive impact on customer engagement and sales
Issues with language settings and data cleanup after uninstallation

Rating Breakdown

  • 5
    94% (1,136 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,194)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

WOW! Growave combines wishlists, rewards, and reviews into a single system. This alone allowed us to significantly reduce the number of apps running in our store. Even more importantly, Growave is the first solution we have used that works reliably, professionally, and consistently. For the first time, we have seen that our customers do not just notice wishlists, but actually use them actively. This is not due to a single feature, but because Growave’s experience and thoughtful implementation can be felt throughout the entire system. This level of consistency and usability was something we clearly missed with our previous provider. The email notifications are well structured, logically designed, and highly customizable. The rewards system also stands out with features we have not found in other solutions. One particular highlight is the ability to offer free shipping as a reward for sharing on Facebook. The presentation of the reviews is outstanding as well. On mobile, two subtle icons are displayed that do not interfere with the user experience. On desktop, two floating bars form a clean and visually harmonious unit. Colors, spacing, and many other details can be customized extensively, allowing everything to blend seamlessly into the individual shop design. And if something does not fit perfectly right away, a fast, friendly, and highly dedicated support team is always there to help. Special thanks to the entire team, and especially to Joel, for his outstanding and truly invaluable support. Overall, Growave is a well-thought-out, powerful all-in-one solution that not only excels technically but also performs reliably in everyday use. For us, Growave has become much more than just a tool – it is a true growth partner that makes our shop noticeably more professional and scales alongside our business. We would not want to run our store without it. It is definitely worth taking a closer look.

Using app

2 months

Total reviews

15

Average rating

5.0

Developer Reply

Hello HalloGeschenk.de team, Thank you very much for taking the time to post such a review! We are so excited that our App engages your customers to use the features and get back to your shop. Our entire team is ready to assist you with your customization requests and find the best solution. Best regards, Joel

5 / 5 Share

Dec. 19, 2025

Growave has been an effective solution for building customer loyalty, increasing repeat purchases, and collecting verified product reviews. The integration of loyalty, referral, and review features allows us to create a seamless customer journey from purchase to post-purchase engagement. The platform is flexible and easy to manage, and the Growave support team has been responsive whenever we needed assistance. Overall, Growave adds real value to our Shopify store and supports sustainable customer growth.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Camu Organic, Thank you so much for your kind words! 😊 I’m thrilled to hear that our team was able to help and that everything is now working smoothly for your referral program. Your feedback truly means a lot to us and motivates our team to keep providing the best support possible. We really appreciate your trust and support, and we’re always here if you need any assistance in the future. 🌟 Warm regards, Sergio Growave Support Team

5 / 5 Share

Dec. 10, 2025

I luckily managed to resolve the issue on my own right after I send an email to Growave, but their response was prompt and they even emailed me the next day to see if everything is running smoothly after resolving the problem. Very caring for their customers. You can't get this kind of service a lot recently. Thanks guys.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Shaun and Sake Ichiban team, Thanks for taking the time to share your experience. I'm really glad everything worked out smoothly in the end, and it’s great to know we could be helpful along the way. If anything ever comes up again, we’re here for you! Best regards, Wade Growave Support team

5 / 5 Share

Dec. 8, 2025

Best rewards app - great support and integration is seamless.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Makari Shop team, Thank you very much for taking the time and post a review about our App! We are super excited that our App works smoothly on your shop and your customers can enjoy our widgets! Best regards, Growave support team

2 / 5 Share

Dec. 7, 2025

While Growave was initially very willing to help us set up their loyalty program exactly as we envisioned, their support has been insufficient when it came to resolving issues that arose later. We operate with multiple markets where product prices differ. Although the free-product reward works correctly in our base market, customers in other markets are unable to redeem a true 100% discount and are still required to pay a remaining balance. Their team initially informed us that they had identified a solution, but we soon discovered that it did not work in practice. When we reached out again, we were told that no other options were available. Moreover, when we asked whether they could assist us in configuring a percentage-based reward as an alternative to the free-product option, they showed no willingness to help or explore possible customisation. An utterly disappointing approach from a service we had trusted to support our business long-term.

Using app

Almost 2 years

Total reviews

15

Average rating

4.2

Developer Reply

Hi Hamvay-Láng team, Thank you for taking the time to share your experience. We’re sorry that the behaviour of the free-product reward in different Markets caused difficulties for your store. After investigating the case in detail, we found that the issue is related to a Shopify limitation: discounts are always applied in the store’s base currency, and Shopify does not provide a way for apps to apply them directly in a Market’s local currency. Because of this, small differences can appear when prices are converted, and a “free product” may show a remaining balance in certain Markets. Unfortunately, this behaviour cannot be changed on the app level. Regarding your interest in using percentage-based rewards instead, our team is available to help you configure the options supported by Shopify and Growave. We appreciate your feedback and understand how important reliable multi-market support is for your business. Wade, Growave Support team

All reviews

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