Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,134
chart
#1,083
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
1%
-
Less than a month
16%
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Less than a year
52%
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More than a year
30%
Reviews Summary
The reviews for the Growave Shopify App are overwhelmingly positive, with users praising the app's features, customer service, and value for money. Many users highlighted the exceptional support they received from the Growave team, mentioning specific team members who were helpful and efficient in resolving issues. Customers appreciated the app's ability to combine loyalty and review features seamlessly, making it a valuable addition to their online stores. The quick response times and proactive assistance from the support team were consistently mentioned as a standout aspect of the app. However, there were a few negative reviews that mentioned issues with theme integration and technical disruptions, leading to some frustration among users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !
Using app
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Total reviews
1
Average rating
5.0
Hello there, Thank you very much for your 5-star review! We are happy to know that our App and support meet your expectations. Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back. Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨ Best regards, Yzat Customer Support Manager
Nov. 14, 2024
Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller! And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade! Lastly, thank you to all who read this! I wish you all a wonderful day!
Hey Team! Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day! We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you. Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth. Wishing you a wonderful day as well! 😊 Warm regards, Growave Support Team
Nov. 7, 2024
I am very satisfied with the support staff of growave. They are consistently very responsive on online chat and in most of times, provides the needed support you need. The app itself is a good cost-effective alternative to provide great customer experience for our site.
Hey Paradise Galleries team, Thank you so much for your wonderful review! 🤗 We’re thrilled to read such kind words and truly appreciate your feedback. Please remember, we’re always here to provide you with the best service and assist with any questions or requests you may have! 🙌 Wishing your business continued prosperity! ✨ Begi, Customer Support Manager
Oct. 31, 2024
Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.
Hello Haruta, Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰. We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave! Warm regards, The Growave Team
Oct. 25, 2024
So much better and cheaper as other apps! Thank you, Kani, for your help!
Dear DJYM.be team, We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰 Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community. Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕 Warmest regards, Customer Support Team
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