Growave: Loyalty & Wishlist +

Dear team at Ruby and Roses Yarn, My deepest gratitude to you for your wonderful review! 💖 Every word of each customer is important to us. Our main priority is to help people get acquainted with our amazing app and assist with integration to ensure your user experience is smoothest. The greatest satisfaction for us is to see your business flourish. Thank you so much for your trust! We will always support you and provide you with the best possible service. Ayana, Growave Support team! 💫

Hello, The Anime Supply team, We want to express our sincere apologies for the negative experience you had with our app. It must have been frustrating to encounter issues with the "Buy Now" button on your product page due to residual code from our app. This situation is not reflective of our usual standards since we strive to provide a seamless experience for our users. We are more than willing to assist you in removing any residual code that may be affecting your site's functionality. Please be informed that we have contacted you via email to sort this out as soon as possible to make sure that the website's running smoothly. Best regards, Vlad Growave Support Team

Hello, Frivannsliv team, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team. Providing top-notch customer service is one of our highest priorities, and it's wonderful to know that our efforts made a positive impact on your experience. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and your support. We look forward to serving you again in the future! Janat, Growave support team. 💗

Dear team at Alegria Accessories Inc., We apologize for the disappointment and unfulfilled expectations. Thank you for being with us all this time. We are very grateful for your honest feedback. Unfortunately, sometimes it takes longer than expected at the beginning to resolve issues that arise due to the complexity of the development process. But we always try to resolve issues as soon as possible, as we understand the importance of a well-defined process. We intend to learn from our mistakes and get better every time, striving to provide more proficient and high-functional support to fulfill our customers' expectations. We fully respect your decision to change the application and are always willing to negotiate to regain your trust. Your feedback is invaluable to us, and we are dedicated to doing our best to address your concerns. Once again, I apologize for all the disadvantages. We value your business, and we want you to have only a positive experience with us. 🙏 Sincerely, Saule from the Growave Support team.

Hello GLAMLIFE BEAUTY Team, On behalf of the Growave team, I would like to apologize for your negative experience with us. 💔 I have reviewed all the threads, and I am very sorry that your impression of our app was not as positive as you expected. We deeply value every merchant, and it is crucial to us that all our customers are satisfied with our app. Regarding your refund request, we need a screenshot of the invoice to verify the billing period and compare it with Shopify's records. On my end, I have already checked with the Shopify Billing team and processed the refund to your card linked to Shopify. You should see the funds on your card within 2-5 business days. I would like to resolve these issues together, as I sincerely do not want our cooperation to end on this note. We can arrange a call to discuss your concerns personally, and I would greatly appreciate the opportunity to hear from you. Please let me know your thoughts and reply to my email. 🙏🏻 Best regards, Binazir Head of Customer Support