Growave: Loyalty & Wishlist
Loyalty, Rewards, Reviews & Wishlists for Customer Retention
Rating
4.8
feedback
1,216
chart
#1,272
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
32%
-
Less than a year
41%
-
More than a year
21%
Reviews Summary
The reviews for the Growave Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the quick responses, helpfulness, and efficiency of the support team, with specific mentions of team members like Maryam, Janet, and Katrina. The app itself is praised for its user-friendly interface, seamless integration with Shopify, and a wide range of features such as loyalty programs, wishlists, and reviews. Customers also mention the value for money, customization options, and the positive impact on customer engagement and sales. However, there are a few negative reviews mentioning issues with language settings and data cleanup after uninstallation.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
I spent 15 minutes trying to download the app — it’s honestly the slowest app I’ve ever seen! P.S Noone reached us out via email.
Hi team at Skin Love Cream, Thank you for your feedback. I'm sorry to hear that you had difficulties during installation. I’ve reached out to you via email at hello@skinlovecream so I can take a closer look and assist you directly. When you have a moment, please check your inbox and get back to me. I’ll be happy to help resolve this as quickly as possible. Looking forward to hearing from you. 🙌🏻 Best regards, Bina
Dec. 2, 2025
The app is great for our gift shop. Helps earn trust with our new customers by seeing product and store reviews. It's an easy way for us to reward customer as our business model makes it difficult to do cross-store sales. Had an issue and was easily able to get help from Wade. Thank you.
Hello, Painted Door on Main team, Thank you so much for your kind words and for taking the time to share your experience. I’m really glad to hear that Growave is helping build trust with your customers and making your rewards workflow easier for your gift shop. It was a pleasure assisting you, and I truly appreciate your feedback! Best regards, Wade Growave Support team
Dec. 2, 2025
I have had this app for years. They used to be great but now the Wishlist and Rewards are not working correctly. There is nothing in documentation to help with the issue and... THERE IS NO SUPPORT WHATSOEVER. I have been trying to get a reply from support for over one month. So just be aware that recently, in my experience, THERE IS NO SUPPORT AT ALL.
Hello Innovative Journaling team, First and foremost, I want to sincerely apologize for the challenges you've encountered with our application! We are sad to know that you missed our multiple replies. :( We’ve just reached out to you through one of our support tickets regarding your issue. Could you please check your email and get back to us so we can help resolve the situation? We take all feedback from our merchants very seriously and do everything we can to address any problems promptly. We look forward to your response! Best regards, Joel
Nov. 30, 2025
Service was quick and accurate, with proactive follow-ups that kept me reassured even when my work took a little longer.
Hi team at Aoyama Flower Market, Thank you so much for your wonderful feedback! We’re truly glad to hear that everything went smoothly and that our follow-ups helped keep things on track. Your trust means a lot to us, and we’re always here to support you whenever you need. 🌿 Thanks again for taking the time to share your experience! Growave Support Team Wade
Nov. 29, 2025
Very good rating app, and a wonderful support. A must have for any e-commerce.
Hello badr.se team, Thank you for sharing such a thoughtful review — it truly means a lot to us. 🙌 We’re really happy to hear that the app has been working well for your store and that our support team has been able to make your experience smooth and positive. Your kind words motivate us to keep doing our best. Warm regards, Growave Support team
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