Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,135
chart
#1,116
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2023
The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!
Dear Nomadik, We are very grateful for the feedback you left. Therefore, we try to do our best every day! ๐๐ I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. ๐ We are always here to assist you in any situation wherever you are in the world. โจ Saule, Growave Support team.
July 16, 2023
Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.
Hey Soto Studios team, Thank you so much for your positive review! โ We greatly appreciate your kind words ๐ฅฐ. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations ๐. We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported ๐ค. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave! Masha, Growave Support team.
July 13, 2023
I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!
Dear team at Fossil Farms, Thank you for your time and for leaving us a 5-star review! Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible โค. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you! Anna, Growave Support team.
July 13, 2023
Great customer support! Reacted to an individual request and their developer team made individual cusomizations for me. fantastic!
Hi team of MISM, Thank you so much for rating us with 5 stars ๐คฉ! Your satisfaction is our priority and we'll do our best to deserve it โจ! Please let us know if you need assistance! Our team is always ready to help you ๐ฅฐ! Aidana, Growave Support team ๐๐ป!
July 12, 2023
Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.
Dear BrookGaming, Thank you so much for your responsiveness! Your opinion about our work is very valuable and influences our productivity, making our work even better. ๐ค We will always try to improve our support so that you keep choosing us. ๐ Please don't hesitate to reach out, we're always here for you, no matter what. ๐ Saule, Growave Support team! ๐ฅฐ
July 11, 2023
Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out
Dear BLK & Company, My deepest regards to you for your excellent review! Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. ๐ The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. ๐ Thank you so much for your trust! We will always support you and provide you with the best service. Saule, Growave Support team! ๐ธ
July 11, 2023
I would definitely recommend this app because it is literally so easy to set up and install. This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have. I am based in Japan though I do not feel like there is a time difference. They respond so fast as well! I do not even remember how many times I asked for their help and they have helped me every time. Thank you for you service and support, Growave team!
Store
Laย douceur
Using app
About 2 months
Hiya, La douceur Team!โจ From the bottom of our hearts, thank you for leaving such a fantastic review. ๐ It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. ๐ I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. ๐ Nurila, Growave Support Team!
July 10, 2023
I love how helpful and friendly the team is, my request was promptly answered. It is very easy to manage the app even with little or no technical knowledge. Thank you!
Dear team at cloudn5โ๏ธ, You just made our day๐! Our team is passionate about providing all of our customers with outstanding experiences and theyโll be delighted to know they hit the mark with you. Thank you so much for trusting us, and we canโt wait to help you again in the future๐๐ป. Begi, Growave Support team.
July 8, 2023
Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify
Dear Ambarya Team, Thank you so much for your 5-star review. We appreciate you taking the time to share your wonderful feedback. ๐คฉ It is our main priority here at Growave to provide excellent service for our dear merchants and we are glad that we met your expectations. We hope for a long and productive collaboration. Anna, Growave Support team!โญ
July 7, 2023
Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.
Hi Diana and the team at Fresa Banana, Thank you for your incredible 5-star review! We are thrilled to hear that you had a positive experience with our app and services. We sincerely appreciate your support and trust in our platform. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations. We wish you continued success and growth in your business endeavors โค. Should you ever need any further assistance, please don't hesitate to reach out to us. Best wishes Ayana, Growave Support team.
July 6, 2023
Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!
Dear team at Strength of One, Thank you for taking the time to leave us such a great review ๐บ! It's a real pleasure to our ears that you are happy with our app and customer support! We will do our best to continue to provide you with the highest level of service and product ๐. Happy Growaving!๐ Anna, Growave Support team.
July 6, 2023
Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.
Dear team at Mi-Home, Thank you so much for the fantastic 5-star review! Weโre thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! ๐ Janat, Growave Support team. ๐ฅฐ
July 6, 2023
Prompt and excellent customer service, would recommend the product and company for all your growth needs.
Hi team of Bahati Collective, We highly appreciate your recommendation ๐ฅฐ! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it ๐คฉโจ. The customer support team sends you best wishes ๐๐ป! Aidana, Growave Support team.
July 5, 2023
Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers! The best of it is the support - always reacting very fast and sufficient!
Hi Papier & Stift team, Thank you so much for your fantastic five-star review! We truly appreciate your kind words and your support. It's wonderful to hear that you had such a positive experience with us. ๐ค. Happy Growaving ๐! Ainura, Growave Support team ๐ซ
July 4, 2023
Always keep attention to clients, great service! If you're migrating reviews from another platform, do let Growave do your migration!
Hi team of AYA Perfumes, Your kind and heart-melting words made our day ๐ฅฐโจ! Taking quality care of our valuable customers is our highest priority. Please let us know whenever you need our help ๐๐ป. We are here for you! Aidana, Growave Support team.
July 7, 2023
If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you. I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).
Dear team at RSVR Jewelers, Thank you so much for taking your time and leaving us a positive review!๐ค We are glad to hear that your app meets your expectations! Please kindly be noted that our team works very hard to automate the process of migration from one app to another. But I would also like to mention that we are always ready to assist you all the way through with any queries you will have about our app! Let me please assure that we take all the feedback seriously to improve the app, and make it better for you.๐ โFrom our side: we are trying to provide the best possible service and improve our app from day to day. โญ Once again, thank you for your kind words and for choosing us.๐ Anna, Growave Support team.
June 30, 2023
This is my first experience building a shop site with Shopify. As a Japanese person who is generally not good at English, when using an app made by a vendor other than Japan, it is difficult to contact the vendor's support team in English. However, the support team for this app kindly responded to my questions and requests one by one. Also, due to the time difference issue, it generally takes at least a day or more from the time I send the question to the time I receive the answer. However, I have found this support team to be very responsive, within a few hours on average. This app has three functions: "Wishllist", "Review", and "Reward". Regarding "Reward", there may be some resistance in Japanese business practices, but after testing the details of this function, I understand that it has a wealth of functions to increase repeat orders from customers. I think that shop sites targeting Japanese customers are well worth using this app. I think this app would be perfect with the addition of wholesale functionality. My shop is a B to C shop, not a B to B shop. However, I would like to sell the product at a special discounted price to a special member customer. A product can have a regular price and a member-only price, and when a member customer with a customer tag logs in, the member-only price is automatically displayed. That's all there is to it. There are certainly apps with such features, but they are either expensive due to a lot of unnecessary features, or as a way of discounting, many apps use a % discount method instead of a fixed price. I hope that this "GROWAVE" app will evolve further in the future and have the simple and reasonably priced "Wholesale feature" that we want, like the above. Finally, thank you very much to all "GROWAVE" support staff.
Using app
12 months
Total reviews
2
Average rating
5.0
Hi, the team at ใ่ฒทใๅพใใผใฑใใ ใใใใฎใใญ and Takahashi! First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! โจ๐ Thank you very much for highlighting several important points and we are thrilled we are helping your business develop. This is our main goal. ๐ฅณ You are happy - we are happy! ๐ We will try our best to continue to provide you with excellent service. See you soon. ๐ Ayana, Growave Support team! ๐
June 30, 2023
So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!
Dear team at SIEMSISU, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!๐ฅฐ We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. ๐ You're amazing either way! โญ In the meantime, please don't hesitate to reach out to me with any questions you might have! Anna, Growave Support team.๐
June 30, 2023
Great loyalty scheme app, has all neccesary features and a helpful support team. Would highly recommend to anyone looking at putting a store loyalty scheme in place
Hi team of Blue Almonds Ltd, We highly appreciate your taking the time and sharing your feedback ๐ฅฐ! Please feel free to reach out anytime you need assistance โจ. Our team is always happy to help you! Aidana, Growave Support team.
June 30, 2023
Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.
Dear team at Susanna Falken Jewellery๐บ, Your kind words about our app and support team are really appreciated๐. We love making our customerโs days and we canโt wait to have the opportunity to make you smile again! Thanks for choosing us๐๐ป! Begi, Growave Support team.