Growave: Loyalty & Wishlist for Shopify

Growave: Loyalty & Wishlist

All-in-one retention platform with loyalty, reviews, wishlist
Rating
4.8
Feedback
1,173
Reviews
Chart
#372
Shopify

All reviews

5 / 5 Share
Oct. 25, 2024

So much better and cheaper as other apps! Thank you, Kani, for your help!

Store Using app Total reviews Average rating
DJYM.be 2 days 3 5.0
Developer Reply

Dear DJYM.be team, We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰 Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community. Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕 Warmest regards, Customer Support Team

5 / 5 Share
Dec. 4, 2024

it works good, but you need the entry plan for a lot of things But it has a lot of functions all together which is nice

Store Using app Total reviews Average rating
Lovely Gifts By Felicia About 1 month 4 4.5
Developer Reply

Hi the team at Lovely Gifts By Felicia, Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you. Best regards, Yzat Customer Support Manager

5 / 5 Share
Oct. 23, 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

Store Using app Total reviews Average rating
HANNAH CANVAS Almost 4 years 3 5.0
Developer Reply

Dear Tran Thao Van and the team at HANNAH CANVAS, Thank you so much for the awesome 5-star review! 💕 It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through! If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙 Janat, ​Customer Support manager

5 / 5 Share
Oct. 13, 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Store Using app Total reviews Average rating
Antioxi 27 days 12 4.3
Developer Reply

Dear Antioxi Team, ​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way. Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you. Thank you again for your support and kind words! Best wishes, Customer Support Team

5 / 5 Share
Oct. 11, 2024

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Store Using app Total reviews Average rating
Ethical Nutrition About 2 years 7 4.6
Developer Reply

Dear team at Susanna Falken Jewellery🌺, Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🙏🏻! Ainura, Customer Support Manager

5 / 5 Share
Oct. 8, 2024

Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.

Store Using app Total reviews Average rating
Clean Beauty Market About 1 month 4 5.0
Developer Reply

Dear team at Clean Beauty Market✨, Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist! Thanks again for your support! 😊 Best regards, Begi from the Growave Support team.

5 / 5 Share
Oct. 7, 2024

We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)

Store Using app Total reviews Average rating
UStar Cosmetics Almost 2 years 7 4.9
Developer Reply

Dear team at USTAR Cosmetics, Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊 It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us! Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨ Warmest wishes, Ayana Customer Support Manager

5 / 5 Share
Oct. 1, 2024

We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.

Store Using app Total reviews Average rating
Developer Reply

Dear Lindsey and the team at Four Star Seafood and Provisions, Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟 We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service. With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust! Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊 Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together! Warmest regards, Anna & The Growave Team 💫.

5 / 5 Share
Sept. 25, 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

Store Using app Total reviews Average rating
SuSenGo Toys 3 days 1 5.0
Developer Reply

Dear SuSenGo Toys team, Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression. Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️! Best regards, Ainura Customer Support Manager

5 / 5 Share
Sept. 24, 2024

Awesome app and great customer service, Masha was kind and helpful, thanks!

Store Using app Total reviews Average rating
Solimè 13 days 1 5.0
Developer Reply

Dear Solimè team, Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️ If you ever need anything else, don’t hesitate to reach out. We’re here for you! Best regards, Janat Customer Support Manager

5 / 5 Share
Sept. 21, 2024

Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them. The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos. Excited to start using the features! Feeling good about working with the team at Growave whenever needed!

Store Using app Total reviews Average rating
Snake River Seed Cooperative About 1 month 6 4.8
Developer Reply

Dear Snake River Seed Cooperative team, Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations. We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time. Rest assured, we’ll be here whenever you need support! Warm regards, Vlad Customer Support Manager

5 / 5 Share
Sept. 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios. La aplicación funciona muy bien hasta ahora con mi tienda

Store Using app Total reviews Average rating
SkinB 23 days 2 5.0
Developer Reply

Dear team at SkinB✨, Thank you so much for your fantastic review💖! We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help! Best regards, Begi Customer Support Manager.

5 / 5 Share
Sept. 14, 2024

Just getting started with Growave and have to say the support as we set up has been impressive. We had a couple things only the GW devs could do and they actioned them so swiftly, and though we ran into a couple of bugs the team have been super responsive and quick to fix them.

Store Using app Total reviews Average rating
Rajah and Kili 9 months 2 5.0
Developer Reply

Hello team, Thank you for your 5-star review! We are happy to assist you with your store setup and improvements! Your satisfaction is our top priority, and we are ready to implement your ideas to the best of our ability. Thank you for choosing our app! Kind regards, Yzat Customer support manager from Growave App

5 / 5 Share
Sept. 11, 2024

They responded to my issue so quickly and have been so incredibly helpful!

Store Using app Total reviews Average rating
Body Science 4 months 1 5.0
Developer Reply

Dear team at Body Science, Thank you so much for your fantastic review! 💕 We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊 Kind Regards, Saule Customer Support Manager

5 / 5 Share
Sept. 10, 2024

Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!

Store Using app Total reviews Average rating
Sonela 8 days 3 5.0
Developer Reply

Dear team at Sonela, Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed. If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌 Thank you for the recommendation and for being a part of the Growave family! Best wishes, Janat ​Customer Support Manager 💙

5 / 5 Share
Sept. 8, 2024

Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.

Store Using app Total reviews Average rating
Maison Khloe About 4 hours 5 4.6
Developer Reply

Hey Maison Khloe, Thank you so much for your kind words! We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority. It’s great to know that consolidating your apps into one has made your website operations more seamless. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Best wishes, Anna Growave Support Team

5 / 5 Share
Sept. 6, 2024

Really loving this app! Very helpful and knowledgeable

Store Using app Total reviews Average rating
Wander + Lust Jewelry 2 days 6 5.0
Developer Reply

Hello Wander + Lust Jewelry team, Thank you so much for taking the time to leave us a review! Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us. We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success. Kind regards, Yzat Growave Support Team

5 / 5 Share
Sept. 3, 2024

Great app, does everything we need and more. Support from Janat was quick and helpful :)

Store Using app Total reviews Average rating
Crochet Society 4 days 3 5.0
Developer Reply

Dear team at Crochet Society, Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support! Best regards, Janat ​Customer Support Manager

5 / 5 Share
Aug. 30, 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Store Using app Total reviews Average rating
Festivales 5 days 6 5.0
Developer Reply

Dear Festivales team, Thank you so much for your kind feedback! 😊 We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you. Thanks again for your trust — we’re committed to delivering the best service possible! 🌟 Best regards, Vlad Customer Support Manager

5 / 5 Share
Aug. 30, 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Store Using app Total reviews Average rating
Tumbleweed Plants About 1 year 11 5.0
Developer Reply

Dear team at Tumbleweed Plants, Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌 We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive. Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕 Best regards, Saule Customer Support Manager

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