Growave: Loyalty & Wishlist
Loyalty, Rewards, Reviews & Wishlists for Customer Retention
Rating
4.8
feedback
1,216
chart
#1,228
All reviews
Feb. 16, 2024
A few days ago, I left a bad review, and I felt really bad...because they did follow up on my support tickets, but I didn't read them because they used a different email address. They reached out to me by phone (yes, by phone) and apologized so many times that I felt really bad. These guys really care about their customers and their product and I like to support them Great company and service.
Dear FrappeToGo team, Thank you so much for your wonderful review! We truly appreciate your kind words and your support of our company and services. 🥰 We're genuinely glad that we were able to resolve the issue and uncover the reason why our messages weren't reaching you. Our team is dedicated to ensuring the satisfaction of our customers, and we're grateful for the opportunity to make things right. If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help! Thank you again for your support and for recognizing our commitment to our customers and our product. Begaiym, Client Care Specialist
Feb. 16, 2024
Great app that offers a lot of value for money. support is high quality
Hello, Aus Opal Store, We're really happy about your great review! It means a lot to us that you think our app is a good investment and that our support is excellent. Making sure you're happy with our service is what we're all about, and your five-star rating tells us we're doing it right. Thanks for picking us and believing in what we do. We're excited to keep impressing you in the future! 🙏😍 Begaiym, Client Care Specialist
Feb. 14, 2024
As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)
Hello, Green Pebble team, We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖 Begaiym, Client Care Specialist
Feb. 13, 2024
Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!
Using app
About 20 hours
Total reviews
4
Average rating
5.0
Hello, Ribcap - Fashionable medical helmets and protective headgear, We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗 Begaiym, Client Care Specialist
Feb. 8, 2024
Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan
Salom, Chado team from Uzbekistan, Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖 Begaiym, Client Care Specialist ✨
Feb. 7, 2024
Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.
Hey, Fresh Beauty Co. team, Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward! Begaiym, Reputation Manager
Feb. 3, 2024
Hello, Mixxture Company, Thank you for taking the time to give Growave a 5-star rating! We're overjoyed to hear that you're enjoying our app. Your satisfaction is our priority, and we appreciate your support 🙏💖 Kind regards, Begaiym, Reputation Manager
Feb. 3, 2024
Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!
Using app
3 days
Total reviews
3
Average rating
4.3
Dear shopstartups - Entdecke kuratierte Startup-Produkte, Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support. Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙 Best regards, Begaiym, Reputation Manager
Feb. 2, 2024
fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend
Hey, L'archivo team, We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb. If there's anything else you need, don't hesitate to let us know! ✌️ Begaiym, Reputation Manager
Feb. 1, 2024
Excellent response and excellent customer serivce. Very helpful with my custom requests, no hassle. I am pleased with the app and its features. Thank you for the great support.
Hello SKYE KIYOMI BEAUTY, LLC team, We appreciate your positive feedback and are delighted to learn that you found our support helpful and hassle-free. It's fantastic to hear that you're pleased with the app and its features. Our team is committed to delivering a seamless experience, and we're here for any further assistance or custom requests you may have. Thank you for choosing us! 🥰 Warm regards, Begaiym, Reputation Manager
Jan. 31, 2024
So far the support team has been super helpful and assisted us with all design change requests that we had. We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.
Dear VIVEH team, Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖 Warm regards, Begaiym, Reputation Manager
Jan. 31, 2024
Hi, Delikatesi i tako to... team, Wow! Your 5-star rating brightened our day. Thanks a bunch for your support; we're on a mission to keep providing you with the best services! 👍🤗 Begaiym, Reputation Manager
Jan. 30, 2024
The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.
Dear MoonRose Jewelry team, Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations. Warm regards, Begaiym, Reputation Manager
Jan. 15, 2024
Amazing, the support is 10/10 and the app works great.
Hey, Original Allure team, Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰 If you have any further feedback or suggestions, feel free to share them with us. Begaiym, Reputation Manager
Jan. 11, 2024
Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work. Thank you very much and keep it up. Best regards
Dear La Cigale Shop , Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙 Best regards, Begaiym, Reputation Manager
Jan. 10, 2024
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team, Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖 Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app! Begaiym, Reputation Manager
Jan. 9, 2024
Customer support is ACES! Great responsive job. Thanks guys.
Hey, Prairie Spirit Trading Post team, Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Begaiym, Reputation Manager
Dec. 29, 2023
Facile de compréhension et d’utilisation! Les fonctionnalités ajoutent un plus à l’expérience client. De plus le service d’aide est très réactif et réponds rapidement.
Bonjour, KOREANISTAS team! Thank you for your kind words! We're thrilled to hear that our product is user-friendly and that the added features enhance the overall customer experience. Our support team is committed to providing quick and responsive assistance. If you have any further feedback or questions, feel free to reach out. Merci beaucoup! 🥰 Begaiym, Reputation Manager
Dec. 25, 2023
1つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。 特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。 いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。
こんにちは! 🌟 こだわりの革 MARUYA selection Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users. We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you. ありがとうございました! (Thank you very much!) 🌈 Begaiym, Reputation Manager
Dec. 15, 2023
Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!
Hello, Swaplanet team, We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍 Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏 Best regards, Begaiym, Reputation Manager