Growave: Loyalty & Wishlist
All reviews
Review RSS feed
I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.
Dear Amit and the team at LASHES BY RK, Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words are like a burst of sunshine on a cloudy day for our team. Providing excellent support is our top priority, and we are delighted to see your satisfaction with our work. Feel free to reach out anytime – we're just a message away! Ayana, Customer Support Manager
We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.
Dear team at RIDE OR DIE EQUESTRIAN SHOP, We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only thrives, so we do our best to make sure you are satisfied with the service we provide. ✨ We are delighted to hear that you and your dear customers like our application and the functionality we offer. Your feedback is valuable to our entire team, thank you very much for staying with us! Saule, Growave Support team 💕
Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.
Hi, the team at Ashlyn's Diy Drip, Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs. Your recommendation means a lot to us 😇! If you need any further assistance, please don't hesitate to reach out. Kind regards, Masha Growave Support team
Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.
Hello DIY Craft Warehouse, Thank you for your leaving us a review! Your feedback is crucial for us and your satisfaction is our main priority. We are thrilled to see how our program is helping to grow your business. Thank you again for your support! Kind regards, Yzat Growave Support team
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"
Hello, The HOMEE select team, Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖 Best regards, Janat Growave Support Team
This app is fantastic and provides a great review sharing / rewards experience. It is important to note, however, that you MUST reach out to them through their customer service messenger to make sure they integrate their app to its fullest potential. They know what they're doing, so it is really not a pain.
Dear team at Ruby and Roses Yarn, My deepest gratitude to you for your wonderful review! 💖 Every word of each customer is important to us. Our main priority is to help people get acquainted with our amazing app and assist with integration to ensure your user experience is smoothest. The greatest satisfaction for us is to see your business flourish. Thank you so much for your trust! We will always support you and provide you with the best possible service. Ayana, Growave Support team! 💫
Great support!
Hello, Frivannsliv team, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team. Providing top-notch customer service is one of our highest priorities, and it's wonderful to know that our efforts made a positive impact on your experience. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and your support. We look forward to serving you again in the future! Janat, Growave support team. 💗
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Dear team at Sony World - Qatar✨, Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible. Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Begi from the Growave Support team.
The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.
Hello, Homekode team! We highly appreciate your feedback, thank you for taking the time to share your insight!🤗 Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you. We will try our best to continue to provide you with excellent service! Anna, Growave Support team💙
Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.
Hello, the team at Skinsation Cosmetics! Thank you so much for taking the time to provide feedback!❣️ Our team is overjoyed to read your 5-star review. Please let us know if you have any further questions, we would be happy to help! ⭐️ Anna, Growave support team!
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Hey, The Tumbler Grip team, Thank you so much for your wonderful feedback!✨ We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful. Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app. Big thumbs up to you for choosing Growave! Best regards, Vlad, Growave Support team🫶
I usually avoid giving the feedbacks to support, but this time I was very impressed. They were helpful, fast and what amazed me the most - they brought a wow effect by helping me with something that I didn't expect from them. Plus the Growave app is very nice, easy to use and has useful functionalities. I recommend them for sure!
Hi, the team at PiggyFest, Thank you so much, what a wonderful review. It's a real pleasure to our ears that you are happy with our app and customer support! This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can. Thank you for the positive feedback 🥰! Binazir, Head of Customer Support team 💕
Update: it's now April 27, 2025 (initial review June 2, 2024) and I just want to share that I still love this app and the support. Growave has some of the best support ever. On one hand, I rarely need the help because the app is so good on its own (as you see, it's been almost a year since I last contacted them), and on the other hand, when I do have a question, the support team always has quick and accurate answers. I really appreciate it! Original review - I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.
Hi Shelly and the Geek Out of Water Beauty team, Thank you so much for taking the time to update your review and for your incredibly kind words! 😍 We’re truly honored to hear that after almost a year, you’re still enjoying the app and our support. Your trust and continued satisfaction mean the world to us. Feedback like yours inspires our team to keep improving and delivering the best possible experience. Please don’t hesitate to reach out if you ever need anything — we’re always here for you! Warmest regards, Vlad Growave Support Team
We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!
Hello, Petit team, Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our support and development teams. We always strive to provide immediate and effective assistance, and it's fantastic to know that you felt supported and satisfied with the changes. Your happiness in these first weeks with Growave means a lot to us, and we're excited to continue helping you achieve your vision ✨ Begaiym, Client Care Specialist
Quick and precise customer support, really helpful.
Hello, Derma Space team! Thank you so much for taking the time to leave such a wonderful review!🤩 We are thrilled to hear that you appreciate the work of our support team. We always strive to provide the best service possible. Thank you for choosing Growave. If you need any assistance or have any questions, we're always here! Looking forward to continued and long-term cooperation. 💙 Begaiym, Client Care Specialist
So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile. Thank you. Update... Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need. Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.
Hey, Inked Garment team, Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team. I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience. Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you! Thanks again for your kind words 💝 Begaiym, Client Care Specialist
This app works great and really gets consumers engaged with the brand. I highly recommend it.
Hello, Zorah biocosmétiques team, Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help! Begaiym, Client Care Specialist
We've been using Growave on the premium plan for years, and it's truly indispensable for our business. Recently, we've noticed a significant improvement in the quality of their services, which were already excellent. We rely heavily on Growave for key features like the loyalty program, wishlist, restock alerts, and email integration with Klaviyo, among others. The app's versatility and continuous innovation make it a fantastic tool with endless possibilities for enhancing customer engagement and retention. One of the standout aspects of Growave is its 24/7 support team. They are incredibly responsive and efficient—any issues we report are typically resolved within minutes. While updates and new features are rolled out frequently (sometimes a bit too fast, leading to minor hiccups), the excellent support ensures these are addressed quickly. If you're looking for a powerful all-in-one solution for your Shopify store, Growave is a game-changer. Highly recommended!
Dear HapaKristin team, Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰 Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive. Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗 Rashmi, Success Manager
I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you
Hi Good Hair NL team, We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is what we strive for. If you have any other needs or questions, feel free to contact us anytime. Thank you! 💝🥰 Begaiym, Client Care Specialist
I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks
Hi, ACTokyo team, We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing improvements in our product over time. We're committed to providing the best support and continually enhancing our services for customers like you. Thank you for choosing Growave! 💙 Begaiym, Client Care Specialist
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.