Growave: Loyalty & Wishlist
Loyalty, Rewards, Reviews & Wishlists for Customer Retention
Rating
4.8
feedback
1,214
chart
#1,228
All reviews
Review RSS Feed
Feb. 26, 2025
I migrated our stores to the new version and had a great team from growave at my side. Fast and competent help!
Hi Jörg and team at hyaluronce, 😊 Our support team is truly grateful for your positive feedback! We're thrilled to hear that you find Growave a great and affordable solution with excellent usability. Regarding the DSVGO issue, we understand the concern, and we'll continue to work towards more transparent regulations, especially in regions like Kyrgyzstan. Thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we're here to assist you with any further needs. 💞 Begaiym, Reputation Manager.
Feb. 20, 2024
UPDATE 2/20/2024: Another successful fix. This was a little more complicated than the earlier problems but works very well now (scrolling of all comments). Anna was very communicative of where tech was in the process loop, which is much appreciated. UPDATE 9/28/2023: After more work and conversations with GroWave support, my current problems with import of reviews have been resolved satisfactorily. Persistence of Anna and quick response to my support requests, helped to mitigate the wonky import tool provided. Instead of several hundred reviews needing manual input, finally have it down to two dozen, very manageable. I do appreciate the support! Updated to five starts from four stars! ORIGINAL REVIEW: Overall the experience has been very good. 95% of the time response to questions/problems have been stellar. Any updates/fixes have been promptly applied, and 95% of the time brings the system to full and correct function. I am moving from a legacy theme to a new 2.0 theme, and I am being cautious as I configure it to my needs; the legacy theme continues to be my 'live' theme as I work with multiple app providers. GroWave has been helpful and patient in my questions and have been helpful. One incident has not been corrected and I have been patient for the fix. In order to move forward, I have manually imported about 100 entries so there would be something for customers to look at in the new system. As a previous database/server director for a mid-size company, importing/exporting data from different systems was a well known task for me. Unfortunately the import of my few hundred reviews (from an app for which there was a template) fell well short of good; that is, it would not import any of my correctly formatted entries. Error messages were not well defined and the response from support helped to define the problem; these 20 or so entries could be handled manually. But after more than a dozen attempts at importation, the last three hundred or so had never auto imported successfully, thus the manual input. I am still hopeful GroWave will be able to help. Mark
Dear Mark, Thank you for sharing your feedback and experiences with Growave. 🥰 We're delighted to hear that your overall experience has been very good, with prompt responses to questions and problems, as well as updates and fixes applied promptly. We apologize for the incident that hasn't been resolved yet, and we understand your need to move forward. Your proactive step to manually import about 100 entries is commendable, ensuring your customers have access to the new system. As someone experienced in database and server management, your insights are invaluable. We understand the challenges during review import and error messages.Our support team is here to help, and we are dedicated to resolving any outstanding issues to ensure a smoother experience moving forward. Please feel free to reach out if you need further assistance. We're committed to providing you with the best possible support.💖 Begaiym, Reputation Manager.
Sept. 22, 2023
Hi there, Misssenna Jewelry team! We want to express our deep appreciation for taking the time to provide us with your valuable feedback! Your positive experience is incredibly rewarding to hear, and it truly makes our day. 💞 Begaiym, Reputation Manager!
Sept. 17, 2023
Hi, the team at Supershopbis, Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! ❤️ Begaiym, Reputation Manager!
Sept. 16, 2023
The Growave app has a lot of features for little money. We use several of the features and they are great. One of those is the wishlist. Although the standard is already great, we wanted something extra and different. So I contacted support (Masha and Janat) to ask if this was possible. They answered me in a few seconds and told me that it was no problem at all. They built it in no time! We're so happy with it. So great app and a great team!!!
Dear team at 0031 Shop, Thank you for your fantastic review! ✨ We're delighted to hear that you're making the most of Growave's features and that our wishlist feature exceeded your expectations. Masha and Janat are indeed exceptional team members, and we'll make sure to pass on your appreciation to them. It's always our goal to provide top-notch service and support. If you ever need anything else or have more ideas to enhance your experience, please feel free to reach out. We're here to help you succeed! 💘 Begaiym, Reputation Manager!
Sept. 14, 2023
The app works amazing, it's easy to set-up, very customizable and the support team helped me further customize all the elements not reachable through the setting I have nothing but kind words for you guys! :)
Dear Nerd Castle team, Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you're enjoying our app and that it met your customization needs. Our support team is always here to assist you in getting the most out of our product. Your kind words mean a lot to us, and we truly appreciate your support. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 🤗 Begaiym, Reputation Manager!
Sept. 11, 2023
I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.
Dear MorningWood Co. team, Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩 Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖 Begaiym, Reputation Manager!
Sept. 11, 2023
This comprehensive app has been essential in our ongoing endeavor to implement points earning and commenting functionality on our platform, which is crucial to us. The technical glitches we've run into during the debugging process have been handled rapidly and competently by the knowledgeable GROWAVE team, for which we are incredibly grateful. Their unwavering dedication to customer service deserves recognition and applause. Furthermore, the fact that this app supports Japanese is of paramount significance to our operations, as many Shopify app unfortunately do not offer this feature. This compatibility has facilitated our business in more ways than one. In conclusion, I am compelled to recommend GROWAVE to everyone seeking a versatile and feature-rich plugin. Hats off to the GROWAVE team for their dedication and professionalism!
Hi 77figure Team, We are absolutely thrilled to receive such an amazing feedback. Thank you so much for taking the time and for leaving us a review. We appreciate your trust in our services and we are happy to hear that our app helps your business grow. Your kind words motivate us to keep providing excellent services. We are always here for you. 🙏🏻 Begaiym, Reputation Manager.✨
Sept. 8, 2023
A Fantastic App with Exceptional Support I've been using this app for a while now, primarily relying on their free features, and I must say it's been a delightful experience. Not only are their free features robust and user-friendly, but it's also evident that many customers are actively benefiting from what this app has to offer. What truly sets this app apart, though, is the outstanding support team behind it. They've been nothing short of amazing. Whenever I had questions or needed assistance, they responded promptly and went the extra mile to help me. They even customized various aspects of the app to suit my specific needs, which I greatly appreciate. In a world where customer support can often be lacking, this team shines as a beacon of excellence. Their dedication to their users is truly commendable, making this app a top choice for anyone seeking both quality features and exceptional support. Highly recommended!
Hi, team at Your Local Girl, Thank you so much for your kind words! We take great pride in our commitment to providing outstanding customer support and ensuring our users have the best experience possible with our app. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions 🥰. Please don't hesitate to reach out if you ever require assistance or have further feedback. We truly value your support and trust in our product! Begaiym, Reputation Manager.
Aug. 30, 2023
I experienced a technical issue and this support team helped me to fix it immediately. such as a good support and app.
Dear Mats Official Thailand team, Thank you for taking the time to leave us such a positive review! 🥰 We are glad that our support team could help you with all technical issues and hope to continue providing great services. Please let us know if there's anything else we can do to help. 🙏🏻❤️ Best regards, Begaiym Reputation Manager.
June 5, 2024
I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!
Hi Cosmic Polish Team, Thank you so much for your amazing words. 💙 We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊 Please note that we are always here for you! Happy Growaving! Adil-Ai, Customer Support Team
Aug. 18, 2023
it's a very useful app with great features, and the support team is very responsive.
Dear team at Talishko, Your words have truly made our day! Thank you for taking a moment to brighten ours with your positive feedback about our app. It's music to our ears that you're finding it not just useful, but also enjoying the fantastic features it offers. It's also wonderful to hear that our support team has been there for you when you needed them. Your kind words fuel our commitment to providing nothing less than stellar experiences. Thank you once again for choosing our app and for being a part of our journey. Your support means the world to us. Warmest regards, Saule from the Growave support team ❤.
Aug. 18, 2023
Great App, offering numerous functionalities at a great price. Basic features that a shop owner needs such as Reviews, Rewards, Wishlist, Instagram UGC and social login feature is available. As well behind this app work a wonderful team who is always there when you need help which is great. Thank you guys for developing this app, and for the customer service you provide, and extend my best wishes for your continued growth. In conclusion, excellent job!
Dear team at neleti, Thank you for your kind words and for supporting our product!⭐ Your words made our day, and we are very glad that you are happy and satisfied! That is what we strive for 😊. We'll do our best to continue to provide you with the highest level of service and product! The whole team at Growave does its best to treat every customer with love, and thank you a lot for appreciating and noticing our efforts.✨ Let us know anytime if there's anything else we can be of service 💖 Anna, Growave Support Team.
Aug. 16, 2023
We are absolutely thrilled with the Growave app for our store. It has a user-friendly interface that made customization effortless, and the integration with our Expanse theme was impressive. The team's support was exceptional, helping us seamlessly integrate the wishlist icon into our header. Plus, the translation feature is a game-changer for our audience. We're excited to dive into the loyalty program next! Without a doubt, Growave: Loyalty & Wishlist is one of the best apps out there. Highly recommended!
Hey, The Decorators Team, We are absolutely thrilled to see your positive feedback on our app and your 5-star review. Thank you so much for your time and for sharing your review with other people. We would like to assure you that we will keep providing the best service and we are excited about our collaboration! 🤩 Please do not hesitate to reach out to us at any time. 🙏🏻 Happy Growaving! ✨ Aidana, Growave Support Team.
Aug. 15, 2023
The customer service is really nice, and they helped me quickly with the style changes I wanted. The app setup is also pretty straightforward. Overall, it's really good and I would definitely recommend it.
Hi, the team at Younger, We're thrilled to hear about your positive experience with our customer service and app setup! It's fantastic to know that our team was able to assist you promptly and efficiently with the style changes you had in mind. We've put a lot of effort into making our app setup user-friendly and straightforward, so we're delighted that it met your expectations. Thank you so much for taking the time to share your feedback. We greatly appreciate your recommendation and are here to support you whenever you need assistance. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Stay productive with us, Ayana from the Growave Support team.
Aug. 9, 2023
It's been very helpful so far. I just installed it so we'll see how it works in each feature it offers.
Hi Laura, Thank you for your review ❤! We're glad to hear that our assistance has been helpful to you. As you explore the features we offer, feel free to reach out if you have any questions or need further support. We're here to ensure your experience with our product is a positive one. Take care! Aziz, Growave Support team.
Aug. 7, 2023
If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!
Dear Mark and team at IMARKU, Thank you so much for your 5-star review!🤩 I really appreciate you taking the time to share your experience and being so open with us.💖 We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted. Our entire team will definitely be happy to read what you wrote!🥰 We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Happy Growaving!💙 Anna, Growave Support team.
Aug. 3, 2023
grow wave is great app helping me a lot in setting rewards policies for my store and they have excellent support team which help me a lot in setting this app i would highly recommend this app.
Dear Royal Threads, Thank you so much for such kind words! They warmed the heart of our whole team. 🥰 I am very happy that we were able to provide you with our assistance at our best and help your business thrive. We will work even better so that you will never be disappointed with our app. 🙌 We will try harder to have more great customers like you and to be worthy of such amazing feedback. 😇 Thank you for choosing us! Saule, Growave Support Team. 🌸
Aug. 2, 2023
App completo! Deveria ter começado a usar antes! Muito facil de usar, muito intuitivo. Espero que me ajude a aumentar minhas vendas.
Hey Denovo Shoes team, We highly appreciate your feedback, thank you for taking the time to share your insight!🤗 We're thrilled to hear you enjoyed our app, and it's great pleasure for us to know that you find our app and team deserve your 5-star review! Furthermore, we will continue to provide you with the best tools for increasing sales and effective customer support!⭐ Happy Growaving!💙 Anna, Growave Support Team.
Aug. 1, 2023
Of all the things I appreciate the most about this app, it's the team behind it. They are very responsive and will try their best in the shortest possible time to get to the bottom of your challenge and help you resolve it. Thanks, guys! Also, their app is like a 5 in 1 so instead of paying multiple $ for numerous apps, you can get twice the value from Growave
Dear Shoepify, Thank you so much for your amazing feedback and 5-star. We appreciate your time leaving the review and sharing your overall experience with us. 🙌🏻 Our Team is delighted and we are more than happy to have customers like you. We will keep providing the best service. 💙 Please do not hesitate to reach out to us at any time! Anna, Growave Support Team.