Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,136
chart
#1,142
All reviews
Rating Breakdown
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Nov. 3, 2022
The customer service is phenomenal, I asked them a lot of questions to change widgets positions, buttons, etc., and they were able to help me out. I still wish the app was more customizable, and that the reviews allowed videos, but honestly you get so many features for a very good price. I love that there are many options for rewards, and the social login!
Hi, a team of Bully Wags, We’re happy to see that you had a 5-Star experience with the Growave app and our Support team 🥰! It's great pleasure for us to hear that we were able to meet your expectations and please be kindly informed that we work hard every day to make our app better for you. Your satisfaction is our main priority ✨! Happy Growaving!
Nov. 1, 2022
We are new to the app, but so far the support has been great! Super fast, very freindly, and always available.
Hi team of Willi's Ski Shop, We're really grateful and appreciate you taking the time to share such kind words with us 🥰. We are always here to provide a good experience with our app and maintain fruitful cooperation 🙌🏻. Best regards, Growave team ❤️!
Nov. 1, 2022
Just started using this Ap and love the features. The customer support service is fantastic! Thank you, Alex for the quick responses to our requests.
Hey Diamond Painting Shoppe Team 😍! We're so happy to hear you had a great experience! Your review made our day 🥳. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Oct. 31, 2022
By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!
Hi, Marion and Seifenfeestore team, Thank you for your awesome feedback! You made our day ✨! Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!
Oct. 31, 2022
The app is really simple and handy, the customer support handles the tasks in a really professional way and they help you to solve any problem in their power.
Dear team at Berri Project🍒, Thanks for the 5-stars, your review is a great way to let us know we’re on track to making our customers smile! We appreciate you taking the time to give your feedback💜. Thanks for choosing Growave✨!
Oct. 31, 2022
I have upgraded my new theme. Growave supported very fast. This will enhance my customer experiences.
Hi, the team at DONHATNOIDIA🌸, We really appreciate you taking the time to leave us your 5-star review. Thank you so much for trusting us, and we can’t wait to help you again in the future💗.
Oct. 31, 2022
The customer support service is fantastic! The turnaround time to fix my issues is usually in 1 - 2 days. And Growave is the best loyalty program app I have came across so far.
Dear Team at Geekster 😇! We're so happy to hear you had a great experience at Growave 🥰. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you! Thanks again, and we hope to serve you again soon.
Oct. 27, 2022
This app has many features in one and thus also saves us some money. In addition, the customer service is also very good and fast
Happy Halloween to the Team at Eyesy Lash 🎃 💄 Thanks a lot for leaving 5-star feedback! We are grateful that you took the time to leave us a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 🤞🏻
Oct. 27, 2022
Great app and great support! It would be great if plans that costs a bit less have more integrations, such as email marketing and others.
Hey Vini Emilia team! Thank you for taking the time to rate us and sharing such kind words! You made our day 🤩! We work hard on making our app great every day, so your ideas are very valuable to us, because only together with you, our customer, can we make the app even better.💪🏻 If there's anything else we can do to help, just let us know. Happy Growaving! ⭐
Oct. 26, 2022
Growave has been brilliant for my business. My customers are really enjoying being able to earn points and rewards. The customer service is fantastic too and so very helpful!! Highly recommend.
Happy Wednesday to the dearest Holistic Kitchen Team! 🤗 We would like to express deep gratitude for taking your time and leaving an amazing review 😍. It means a lot to us to know that your business is flourishing with our app! Please always feel free to contact us or request assistance. Happy Growaving 🐬!
Oct. 25, 2022
Great app with great and quick support. Asked them to modify something to make it different and it was done within a few minutes during the free trial.
Hey Aroma Case, Thank you for having time and leaving us that wonderful review 🤗. We’re glad to hear that our team’s performance exceeded your expectations. We will do our best to continue to provide you with the highest level of service and product 💫. Happy Growaving 💙
Oct. 18, 2022
The app covers several needs of my store. The functionality is good and the support team is even better. Any question or concern was handled promptly. Five stars
Dear Tabrizi Rugs team, Thank you so much for taking the time to share your feedback!💖 For you to say - just makes our day, because that is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard. A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.🤩 Please be always sure that we are always there for you if you require any assistance.😎
Oct. 11, 2022
i don't have much to say on the app itself yet, but the customer service has so far been good. When i have had an issue they are responsive and fix it.
Hi team at Jean-Pierre Weill🤗, Taking the time to leave such a great review about our service, has really made our day💖! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise✨! Happy Growaving🙌🏻!
Oct. 10, 2022
Very great, helpful and fast response customer service!!! Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function
Dear team at Kaleidos Makeup🙌🏻, We’ve passed your wonderful review on to our team at Growave✨. Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.
Oct. 17, 2022
Very good customer service and nice features! We enjoy using the different features and the team is very kind. We've had a lot of contact with Tina from customer service, and she is very sweet and fast whenever we have any questions!
Hi Dermaspace-se team, Thank you for taking the time to rate us and write a review. 😊 We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service. 🙏 Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime. 🤭
Oct. 7, 2022
Very great, helpfull and fast response customer service!!! Also a very usefull apps, A must have apps !!!
Hi Lapak Handmade team, Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our app and customer service! We are always here and happy to help in any way we can. Thank you for the positive feedback! 🤗🎇 Best wishes, Your friends at Growave. 🙌
May 4, 2023
I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues. Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience. Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!
Dear team at EcoKidsLand, Thank you for taking the time to update your review, our team highly appreciates it! 😇 Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨. We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them. Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻
Sept. 28, 2022
Love the app. The support team is great and very helpful. So far the app is great. Always got help from Alex. Really nice experience.
Dear team at Macmillan education staging, ✨ Thank you for taking the time to leave us a review. We are glad you enjoyed your time with us and with our app Growave. 🤗 It was our absolute pleasure to assist you. 💕
Sept. 27, 2022
Love the app. The support team is great. They are always ready to help and they reply very fast. Just perfect! I recommend this app.
Deat team of Milk Bar Babystore, First of all, thank you for taking your time and sharing such an amazing review 🥰! It's great pleasure for us to know that you find our app and team deserve your 5-star review. We truly believe that our cooperation will be long-term and fruitful ✨! Happy Growaving ✌🏻!
Dec. 19, 2022
I just used the app for a few months to experience it and have some reviews about the app. The app is good and has excellent documentation and is exceptionally user-friendly. This app carries out what it promises to do. It is simple to understand and simple to utilize. after we installed it, I had a few questions and there were some issues that were Shoppable Instagram from displaying correctly. I contacted the support team represented by Rashmi Sharma and then she patiently answered and guided me through the app. She also asked the develop team to fix the issue really quickly. They were able to remedy the problem quickly and effectively, and they were able to do it within 24 hours of reporting it. Jena kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The app is now running perfectly on our site, and we are very happy with it. We appreciate all their support and would highly recommend the app to anyone looking to display labels and badges on your products.
Dear team at Flower Knows🌺, Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Feedbacks like yours make our work worthwhile😊. We love that you enjoy using Growave✨.