Growave: Loyalty & Wishlist
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I am delighted to share my exceptional experience with the Growave CRM platform integrated with Shopify. As an avid e-commerce enthusiast, I've had the opportunity to explore various CRM solutions, and Growave has truly stood out as a game-changer for my business.
Dear MR.MOCK Original Brand team, Thank you for sharing your positive experience with Growave! It's fantastic to know that our platform has proven to be a game-changer for your business. Thank you for choosing Growave, and we look forward to continuing to support your business growth. 🥰 If you ever have any questions or feedback, feel free to reach out. Begaiym, Reputation Manager
Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.
Hey, 59Balloons team, Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍 If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way. Begaiym, Reputation Manager
The app is so easy to use. It is also very useful because it has various customization features. When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.
Hello, PeppermintOne team, We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙 If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority! Begaiym, Reputation Manager
Growave is a great addon + the support is amazing! Go for it!
Hey, Clan Earth team, Thank you for your kind words! We're thrilled to hear that you're enjoying our app and appreciate our support. Your satisfaction is our priority, and we're here to assist you every step of the way. Cheers to a great partnership! 🥳 Begaiym, Reputation Manager
Shoppify's best apps! When I have a question, I ask a question and the agent answers it very quickly, faster than the speed of light, and very kindly. Especially agent Yzat. He's the best.
Dear, Marron Glacé Paris team, We truly appreciate your positive feedback! 🌟 It's wonderful to hear that our app on Shopify has been a valuable asset for you. Our commitment to prompt and friendly customer support is at the forefront of our service, and we're delighted to know that our team, especially Yzat, has exceeded your expectations. Your kind words motivate us to continue delivering the best experience possible. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction with our products and support! 💖 Begaiym, Reputation Manager
I love them~
Hey H22 team, Thanks a bunch for the awesome 5-star review! We're super happy you love what we do. Your support means a ton, and we're really proud we could make you happy. Can't wait to help you out again! 😍💗 Cheers, Begaiym, Reputation Manager
Hey, TissuGraphique team, Thank you for the 5-star rating! 🤩 We're thrilled to have provided a great experience. Your satisfaction is our priority, and we look forward to serving you again. 💖 Best regards, Begaiym, Reputation Manager
I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.
Hey UROKO team, Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌 Best regards, Begaiym, Reputation Manager
Great app for managing wishlists and points rewards, very helpful. Worth noting the positive experience with the operator Janat, who assisted us excellently in resolving some issues.
Dear Mayermoover team, Thank you so much for your 5-star review! 😍 We greatly appreciate your positive feedback and are delighted to hear that our app has helped manage wishlists and rewards. I'd also like to extend our gratitude for your mention of our customer manager, Janat. We take pride in our team's commitment to providing excellent support, and your positive experience with Janat reinforces our dedication to delivering top-notch service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 💖🤗 Best regards, Begaiym, Reputation Manager
love this app and all the features. the wishlist portion has already made us a bit of money, and very excited to start utilizing various promotions with the loyalty program.
Dear halfpricedmacs team, Thank you for your kind words about our app and features—it means the world to us! 💖 It's fantastic to hear that our app's Wishlist feature is already boosting your sales! We're just as excited as you are to see how our loyalty program will enhance your promotions and grow your business further. Thank you for your enthusiasm, and remember, our team is always here to support you. 🤗 Best regards, Begaiym, Reputation Manager
Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!
Dear Calla and Friends team, We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍 At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out. Please reach out anytime you need assistance – we're always here to help. 🤗 Best wishes, Begaiym, Reputation Manager
Our store just start using Growave and the support team is really really helpful during the transition. We also can see that the developer's still improving their product for the users. Look forward to being a long time customer of Growave!
Hello, team at DailyBenefit.com, Thank you for your wonderful review and the five stars! We're delighted to know our support team was helpful during your transition to Growave. Your recognition of our commitment to constant improvement is greatly valued. We're excited to continue this journey with you and look forward to a long-lasting relationship. 🤩💞 Warm regards, Begaiym, Reputation Manager
Great all-in-one solution app. Also the support was truly perfect. All the customization, and error fixes.. they solved it all. Especially Adil, who help us a ton of times. Thank you.
Dear team at CAVA.LIFE, Thank you so much for your wonderful 5-star review! I'm truly pleased to hear that our all-in-one solution app met your expectations and that our support team, especially Adil, was there to assist you every step of the way. Your feedback is invaluable, and it's customers like you that drive us to constantly improve and deliver our best. 🤩💙 Warm regards, Begaiym, Reputation Manager!
This app has a ton of really great functions that we previously had to use multiple apps for, but I think the best part of this app by far is their customer service team. We had quite a few issues with setting up the app to fit our shops theme, and the support team was incredibly helpful and fast with their responses. They were able to help us customize the app to fit our branded colors and helped us troubleshoot other issues we were having. Thank you so much!
Dear Briarwick team, Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰 Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive. Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗 Begaiym, Reputation Manager!
Dear AllOne Wellness team, We truly appreciate your 5-star rating and the positive feedback you've shared. 🤩 Your feedback serves as a constant source of inspiration for us, and if you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗 Begaiym, Reputation Manager!
What a great app! Works well, and the support from Anna and Ayana is awesome.
Hey, team at Candlelore! Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍 Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support. If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏 Begaiym, Reputation Manager!
Great App & Great Customer Service!
Dear team at Boutique 24, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕 Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗 Begaiym, Reputation Manager
I migrated our stores to the new version and had a great team from growave at my side. Fast and competent help!
Hi Jörg and team at hyaluronce, 😊 Our support team is truly grateful for your positive feedback! We're thrilled to hear that you find Growave a great and affordable solution with excellent usability. Regarding the DSVGO issue, we understand the concern, and we'll continue to work towards more transparent regulations, especially in regions like Kyrgyzstan. Thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we're here to assist you with any further needs. 💞 Begaiym, Reputation Manager.
UPDATE 2/20/2024: Another successful fix. This was a little more complicated than the earlier problems but works very well now (scrolling of all comments). Anna was very communicative of where tech was in the process loop, which is much appreciated. UPDATE 9/28/2023: After more work and conversations with GroWave support, my current problems with import of reviews have been resolved satisfactorily. Persistence of Anna and quick response to my support requests, helped to mitigate the wonky import tool provided. Instead of several hundred reviews needing manual input, finally have it down to two dozen, very manageable. I do appreciate the support! Updated to five starts from four stars! ORIGINAL REVIEW: Overall the experience has been very good. 95% of the time response to questions/problems have been stellar. Any updates/fixes have been promptly applied, and 95% of the time brings the system to full and correct function. I am moving from a legacy theme to a new 2.0 theme, and I am being cautious as I configure it to my needs; the legacy theme continues to be my 'live' theme as I work with multiple app providers. GroWave has been helpful and patient in my questions and have been helpful. One incident has not been corrected and I have been patient for the fix. In order to move forward, I have manually imported about 100 entries so there would be something for customers to look at in the new system. As a previous database/server director for a mid-size company, importing/exporting data from different systems was a well known task for me. Unfortunately the import of my few hundred reviews (from an app for which there was a template) fell well short of good; that is, it would not import any of my correctly formatted entries. Error messages were not well defined and the response from support helped to define the problem; these 20 or so entries could be handled manually. But after more than a dozen attempts at importation, the last three hundred or so had never auto imported successfully, thus the manual input. I am still hopeful GroWave will be able to help. Mark
Dear Mark, Thank you for sharing your feedback and experiences with Growave. 🥰 We're delighted to hear that your overall experience has been very good, with prompt responses to questions and problems, as well as updates and fixes applied promptly. We apologize for the incident that hasn't been resolved yet, and we understand your need to move forward. Your proactive step to manually import about 100 entries is commendable, ensuring your customers have access to the new system. As someone experienced in database and server management, your insights are invaluable. We understand the challenges during review import and error messages.Our support team is here to help, and we are dedicated to resolving any outstanding issues to ensure a smoother experience moving forward. Please feel free to reach out if you need further assistance. We're committed to providing you with the best possible support.💖 Begaiym, Reputation Manager.
Hi there, Misssenna Jewelry team! We want to express our deep appreciation for taking the time to provide us with your valuable feedback! Your positive experience is incredibly rewarding to hear, and it truly makes our day. 💞 Begaiym, Reputation Manager!
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