Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,134
chart
#1,083
All reviews
Rating Breakdown
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Feb. 22, 2022
I have been using this app for loyal program. I love quick support. I hope this product would be more helpful and convenient near future.
Hello, dear glee-japan team 👋, Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us 🤞. Thanks again for taking the time to leave a review!🤗 Have a joyful week ahead 🎈.
Feb. 18, 2022
I am enjoying the cost benefit of having all the options for one low price. Ive had a couple of setup issues that were attended to quickly, however Im thinking my product page load speed has suffered as it takes some time to finish loading. Its not so bad because it still loads everything important quickly, but does does make my product pages look clunky.
Dear team atbedbuddies.com.au, Thank you for the review 🥰! Your feedback is much appreciated and helps our team improve. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time 🥰! Thanks again for providing us with your review, we appreciate it✨!
Aug. 10, 2022
I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.
Hi, the amazing team at Harbor and Sprout! Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰 Have the best weekend!
Jan. 27, 2022
Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!
Dear team atGrinning Cat Books, Thank you so much for leaving us a review, it`s much appreciated✨ We are glad to hear that our customer support team in the person of Alex has helped you so you are satisfied and enjoying it. This is our main and the only priority that our customers are happy and satisfied with our app and customer support services too💖 Your feedback is really appreciated and we do acknowledge that there is always room for improvements and whole our team at Growave constantly doing their best to improve our app, its features, and design as well. However it takes time and definitely, we will keep improving the app, and feedback like yours is indeed important to us, it helps and motivates us to provide the best features and support that our merchants deserve🌞 Regards, Growave Team😇
Jan. 17, 2022
Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.
Dear ANTIDOTE360° team😊 Thank you for leaving us a positive review, it`s much appreciated💖 It gives us much pleasure to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. And of course, all teams at Growave doing their best and constantly working on the improvement of our app, and feedback like yours is really important to us🙌 Thanks again, and have a wonderful day✌
Dec. 7, 2021
We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.
Greetings to team at Sea Level Australia! We are soo grateful that you found time and left us a review! ❤️ And we're really happy to see that you guys appreciate our all-in-one approach! We always try to include not only interesting and fruitful features, but also our love and care. So thank you again for the love you give back, Here's to spreading it more! 🦄
Dec. 29, 2021
An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.
Hi there team at Devoteewear, Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞 Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful! As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉 Have a great time ahead!
Dec. 3, 2021
Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!
Dear team at Clothilde Store, We do appreciate the time you took to leave us this review😇 We would like to thank you for sharing with us your wonderful feedback regarding the app. We are constantly working on the improvement of our app and feedback like yours is really important to us, it helps and motivates us to provide the best features and support that our merchants deserve. And as for your request for a free product in POS, we always go the extra mile and are ready to assist our dear and beloved merchants however, as we have previously informed you, we are not able to implement it, hope for your understanding😊 Nevertheless, we are happy to learn that you are managing to get the most out of our platform and glad to hear that your choice was in favor of our app😍 It’s always a pleasure to work with your team and we hope for many years of long-term cooperation with you❤️ Have a wonderful week ahead! Sincerely yours, Growave Team✌
June 17, 2021
Went with Growave after comparing different Loyalty & Reward apps. This is one of the best out there, especially when you compare the costs. You get a lot of value for your money. We haven't tested it out in the field yet, but walked through it in a development environment. Looks very promising. The customer service is on point. They are very helpful when it comes to customizing for your theme and also quick to answer questions about functionalities. A few things could be improved here and there to make customization easier and a couple functionalities could be added to make the app even more effective, but overall an excellent app. If you are looking to launch and Loyalty program this app is definitely one to give a go!
Hello, dear Dedicated Europe team 👋, Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰. Our team works very hard on allowing customers to adjust widgets the way they like, and we understand how important it is to fit the design of the shop, therefore, it is our main goal to adjust the design of widgets and bring customized changes to achieve the best look. The programs, including Loyalty&Rewards, allow merchants to really boost activity in the shop and make the shopping experience better for buyers✨. Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you🤍. Cheers, and wishing you a great week ahead 😊.
May 10, 2021
Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves. Otherwise, a great app.
June 8, 2021
Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week) 2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.
Good morning, the team at ElephantPlate! Let us express our gratitude for your kind words. 💙 We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it. We also appreciate how you take care of our health and make our food experience so flavorful and creative. 🥗 🥙 Cheers to you and enjoy your weekend!
March 16, 2021
We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.
Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇 We would like to thank you for sharing with us your honest feedback regarding the app’s interface. We are constantly working on improvement of our app and feedback like yours is really important to us. Nevertheless, we are happy to learn that you are managing to get the most out of our platform. 😍 It’s always a pleasure to work with your team and we hope for many years of fruitful cooperation with you. ❤️
Feb. 16, 2021
Tattu has been extremely helpful to us and we are so happy to have her as our rep. Thanks for all your help Tattu!
Thanks for leaving a lovely review, and mentioning our customer success manager Tattu. You are absolutely right, she always goes above and beyond to help as much as she can. 😇 Our priority is customer service and we are ecstatic that we hit that mark! 😍 Please do not hesitate to reach us out if there is anything you would like to improve or change, we will be more than happy to assist you! Take care. 💖
Jan. 20, 2021
There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.
Nov. 11, 2020
I am enjoying the app so far. I wish that Wishlists worked like they do on Amazon, allowing people to buy gifts for their friends.
Thank you so much for your review, Roving House. So happy to know that you are enjoying Growave so far! 😍 We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go an extra mile to help them to get what they want. ✨ With that being said, we would greatly appreciate it if you could share with us more about how Wishlists works on Amazon. If you meant the ability to share your lists with friends - we have a great news for you, because our Wishlists has this option and moreover, it is already available in your store. 😍 If you were referring to any other feature, please let us know. And maybe we could discuss it with our developers, to see if there are any possibilities to implement something similar in our platform for you. What do you think? Our support manager has already sent you an email. We will look forward to hearing from you soon. 😊
Dec. 20, 2019
The price is scary, this price is recommended for life, learn from the theme of the sales model, you have to lose money before making money is not suitable Can you import comments from Aliexpress in batches? Very important
Dear merchant, First off, thank you for showing your interest in our platform and the price policy. Your feedback means a lot to us, that is why we've tried to reach you out by email and phone several times to offer a workaround. Unfortunately, we had no luck and hope you'll see our answer here. :) We always try to meet our merchants' expectations and are flexible in terms of their requirements. When it comes to pricing privacy, here, in Growave, every shop owner can find a suitable plan for them. I would like to recommend you to consider the Free and Starter plans. - The Free plan is designed for the just-opened shops - The Starter plan is designed for the newbies If you have further questions about our pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555. Also, please feel free to get in touch via Live Chat on our website or via the following email: [email protected]
Dec. 19, 2019
Have used this app and everything went well. They have a good support and able to achieve my desired colour and look based on my theme. I tried to activate the review app but it affects some of the apps which makes it messy. I also thought of upgrading but when I check their plan the lowest is $199/month, I just uninstall it. Now I see $49/month but still a huge amount for a starter like me.
Great thanks for taking your time and leaving us your priceless feedback! We are very pleased to hear that our support team has been able to help you achieve your desired design. <3 Dear merchant, may we clear things up and, perhaps, this will help to get an excellent impression of our platform? Our apps need to be integrated first in order to operate and look properly and the reviews app is no exception. Once the integration completes, the app looks completely blended with your site, we promise. :) And you are right, the pricing used to be different, we did have a Plan for 119 USD, however, we decided to make a one-week sale as a Christmas gift. If you have any questions about the new pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555. Also, please feel free to get in touch via Live Chat on our website or via the following email: [email protected]
July 3, 2019
I went for this app for the review system. It works well. And support system is really helpful (thanks Alice). Can’t rate 5stars yet since I didn’t tried all functionalities
March 7, 2019
Customer support is excellent, very quick response and patient. The app really help to get orders, reviews and number of signups increased a lot. I like this app. However, the reporting / analytic functions are quite disappointed and not user-friendly.