Growave: Loyalty & Wishlist
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I have been using this app for loyal program. I love quick support. I hope this product would be more helpful and convenient near future.
Hello, dear glee-japan team 👋, Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us 🤞. Thanks again for taking the time to leave a review!🤗 Have a joyful week ahead 🎈.
I am enjoying the cost benefit of having all the options for one low price. Ive had a couple of setup issues that were attended to quickly, however Im thinking my product page load speed has suffered as it takes some time to finish loading. Its not so bad because it still loads everything important quickly, but does does make my product pages look clunky.
Dear team atbedbuddies.com.au, Thank you for the review 🥰! Your feedback is much appreciated and helps our team improve. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time 🥰! Thanks again for providing us with your review, we appreciate it✨!
I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.
Hi, the amazing team at Harbor and Sprout! Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰 Have the best weekend!
We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.
Greetings to team at Sea Level Australia! We are soo grateful that you found time and left us a review! ❤️ And we're really happy to see that you guys appreciate our all-in-one approach! We always try to include not only interesting and fruitful features, but also our love and care. So thank you again for the love you give back, Here's to spreading it more! 🦄
Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!
Dear team at Clothilde Store, We do appreciate the time you took to leave us this review😇 We would like to thank you for sharing with us your wonderful feedback regarding the app. We are constantly working on the improvement of our app and feedback like yours is really important to us, it helps and motivates us to provide the best features and support that our merchants deserve. And as for your request for a free product in POS, we always go the extra mile and are ready to assist our dear and beloved merchants however, as we have previously informed you, we are not able to implement it, hope for your understanding😊 Nevertheless, we are happy to learn that you are managing to get the most out of our platform and glad to hear that your choice was in favor of our app😍 It’s always a pleasure to work with your team and we hope for many years of long-term cooperation with you❤️ Have a wonderful week ahead! Sincerely yours, Growave Team✌
Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves. Otherwise, a great app.
Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week) 2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.
Good morning, the team at ElephantPlate! Let us express our gratitude for your kind words. 💙 We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it. We also appreciate how you take care of our health and make our food experience so flavorful and creative. 🥗 🥙 Cheers to you and enjoy your weekend!
We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.
Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇 We would like to thank you for sharing with us your honest feedback regarding the app’s interface. We are constantly working on improvement of our app and feedback like yours is really important to us. Nevertheless, we are happy to learn that you are managing to get the most out of our platform. 😍 It’s always a pleasure to work with your team and we hope for many years of fruitful cooperation with you. ❤️
Tattu has been extremely helpful to us and we are so happy to have her as our rep. Thanks for all your help Tattu!
Thanks for leaving a lovely review, and mentioning our customer success manager Tattu. You are absolutely right, she always goes above and beyond to help as much as she can. 😇 Our priority is customer service and we are ecstatic that we hit that mark! 😍 Please do not hesitate to reach us out if there is anything you would like to improve or change, we will be more than happy to assist you! Take care. 💖
There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.
I am enjoying the app so far. I wish that Wishlists worked like they do on Amazon, allowing people to buy gifts for their friends.
Thank you so much for your review, Roving House. So happy to know that you are enjoying Growave so far! 😍 We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go an extra mile to help them to get what they want. ✨ With that being said, we would greatly appreciate it if you could share with us more about how Wishlists works on Amazon. If you meant the ability to share your lists with friends - we have a great news for you, because our Wishlists has this option and moreover, it is already available in your store. 😍 If you were referring to any other feature, please let us know. And maybe we could discuss it with our developers, to see if there are any possibilities to implement something similar in our platform for you. What do you think? Our support manager has already sent you an email. We will look forward to hearing from you soon. 😊
Customer support is excellent, very quick response and patient. The app really help to get orders, reviews and number of signups increased a lot. I like this app. However, the reporting / analytic functions are quite disappointed and not user-friendly.
Their customer service was very helpful and Kalys answered us promptly. Thank you!
Easy way to integrate review possibilities and social login. The support team was fast and delivered what I needed in a few hours turn around. I would just like to have some more flexibility when it come to fonts used in automated emails for example. I'd love to use our brand font.
I am very happy with the fact that SocialShopWave support, Eldar installed the App for me very fast. So, the service looks good. Victoria at Shopify told me that I have to wait three days for the App to work, so, I will write a new review, in a week when I see some result. Thank you Eldar for your big help, I was eager to get the App installed, so, for now I am very happy. Thank you again !!!
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