Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,136
chart
#1,142
All reviews
Rating Breakdown
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Jan. 10, 2024
Updated New Review: The issue has been rectified and their response as always was prompt and satisfactory. Old Review: Growave support is brilliant. Nothing is too much for these people, they are all so helpful. Great app to have!
Hello, Lavender Living Team, Thank you for your updated review. We're pleased to hear that the issue has been resolved to your satisfaction. Your feedback is valuable to us, and we appreciate every comment from our customers. If you have any further thoughts or concerns, please feel free to share 🥰💖 Begaiym, Reputation Manager
July 5, 2022
I found one issue with the setting that is not suitable for my Korean customers. When I asked them if they could fix it, I did not expect they could or would really do it. But in a few days, they fixed the issue for me. Perfect customer service.
Hey, Team at Moonshineinhk 🤗😍! We are so glad to see your 5-star review and happy to hear such kind and warm words. 💘 It's cool to know that our work is appreciated and it motivates and makes us even better. 🥰 Wishing you a good week ahead and happy Growaving! 🐬
July 4, 2022
Growave is not only a super-app but they have outstanding customer service (praise goes to Alex who was extremely helpful whilst I was setting up all the different apps on my website). To me, these days there are a lot of great app but not very often do I receive great customer service. Growave is a great example of customer-first company. Totally, totally recommend it.
Hey Mascullino team, We do appreciate your great feedback! 😍 I am happy that our app and customer service meet your expectations! We are always ready to help our customers and we value your kind and positive words because it motivates us to work harder and help us to be better. ✨ Your friends at Growave 😊.
June 30, 2022
Amazing app and support team ! Best Loyalty App i found after trying 3 other one , love it !! Instgrama gallery also helps our customer finding new products, it's perfect
Hi team at Loëla, Thank you so much for your kind words. 🙌 We are always trying our best to make your experience memorable, and we're glad that we've achieved it. 🥰 Our support team is online 24/7 and let us know if you need any assistance. Happy Growaving! 💖
June 29, 2022
The Review and Wishlist work very well. And the developers are very nice, they helped me install all code on my theme and test it till everything perform well. Thank you so much for your kindly work！ Thanks to the developers!
Hi team at HapeToys, Thank you so much for such kind words and for taking the time to share your feedback! We really appreciate your goodness and openness. Your feedback is very valuable to us. 💖 We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇 Good luck to you and your business!
June 29, 2022
Second time using this app! Love it & as always the setup is so easy & the dev team especially Alex was so helpful! He was very patient & got everything done in no time! Highly recommended.
Heey BarberShopCo team, Thank you so much for your kind words! We really appreciate it! It was a real pleasure to collaborate with you! Alex was very pleased to hear such wonderful words from you. 🤗 Growave team will do our best to continue providing the best service ever! ✨
June 28, 2022
We needed a wishlist app, they provided an entire module to pander our customers, customized emails, social login, they made it possible in a seamless fashion, and their work always assure a high degree of certainty to our Marketing, our Technology and our Web Development departments.
Dear Canvas Lab team! 💕 Thank you so much for the detailed reviews about your experience with our Growave app! We’re grateful to have you as our client. We put in the work to keep you and all of our clients happy. 🤗 We strive to provide superior client service. 🙏
June 28, 2022
Muy buena atención. Me han apoyado mucho en la importación de mis otras apps y se han mantenido en comunicación constante.
Hey IKCHA team, Thank you ever so much for your kind words! They're making us feel special today! We send you warm wishes of joy and happiness in return. 🤗 Your friends at Growave. 🥰
June 27, 2022
Dear Growave Team, I just wanted to express my sincere thanks to Tina and the entire support and development team at Growave! Everyone has been extremely professional, always responsive, on top of their customer service game and most importantly, they get the job done! Every time I had a request, the team went over and beyond to resolve issues. They also took the time to check in with me if I was not responding. True customer service at its best! The app does everything that is mentioned and some. It's a perfect app to get things up and running fast if you are looking for one app that does WishList, Loyalty, Rewards, Reviews and more! There is plenty of customization that can be done to fit your needs. We are excited to use Growave and looking forward to exploring all its benefits and can't wait for the team to add more features! ;) Thanks again to the team at Growave! You guys are pretty awesome! :)
Dear team at SoCal Lit, Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy and really appreciate the time you took to write such a detailed review❤️! Thank you for choosing Growave. We look forward to serving you for many years to come✨!
June 27, 2022
Great app for us at faceswag.com.au / FACEswag Custom. Support is excellent - responsive and thorough.
Hi FACEswag team, 💕 We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! It is our privilege to do business with you, and it would be our pleasure to continue serving you.✨
June 27, 2022
The customer support is excellent, the best I have experienced with any Shopify App. Alex was super quick to respond to my queries and was really helpful. I haven't been using the app long so can't comment much on it, but don't hesitate to install it!
Hi team at Bare Blue, 😊 You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day. It means a lot to us that you took your time to leave a review. We don’t take it for granted and promise to keep delivering reliable and responsible service.💖
June 25, 2022
11/10. This app has helped us replace 4 different apps at a fraction of the cost - Reviews, Loyalty Points, Social Icons & Insta feed and all is working flawlessly so far. The support is beyond anything I have experienced with countless apps I've tried. Huge thanks to Alex and the team for making installation effortless. Highly recommend this app!
Dear Not So Retro team, Thank you so much for your kind words. 😍😍 We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 💖 Happy Growaving! 💎
June 24, 2022
I used this app for about more than one year and the support team is incredible. They really support me at any difficulties I have. If you are looking for a one stop for social login, wishlist, review, Growave would be a must try option.
Hi Splash Swimwear team! 💕 We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌 Growave is indeed such a multifunctional app and every feature will definitely be helpful to any shop and merchant. 😊 Best regards!
June 22, 2022
Have been using this incredible app for few years now. The support team is amazing, always happy to help! Thank you for always for answering all my questions. It is easy to use and does encourage clients to leave reviews and rewards them :)
Hi Fleur Du Luxe team, We are so grateful for your amazing feedback! It helps us continue to improve and provide the best possible service to customers like you. We are happy to have such a loyal customer as you! Thanks again, and have a wonderful day 🥰! Sincerely, Growave team 💙
June 21, 2022
We were using another App that cost the same price as Growave, but only provided Reviews functionality. With Growave, we've already imported the reviews from the other app and received superb help through chat to modify settings, etc. We plan to get the Wishlist and Loyalty functionality set up next. I am really impressed by the Support that Growave provides - I received quick, helpful responses to my questions to get us up and running promptly!
Dear team at Profile Wine Group 🤗, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you for choosing Growave.❤️ Seeing that you had a 5-Star experience is the best thing we could hope for! ✨
June 21, 2022
I looked into Growave initially because I needed a referrals app and my existing rewards app would have cost 3x more to add that functionality. But as I learned more about their rewards options, wishlist, reviews, and social sign-in, I realized their features were so much better than the other various apps I was currently using. I swapped out all of those and have really appreciated the cheerful response and super speedy tech support on a couple of small questions I had - especially to configure the reviews to only show the reviewer’s initials. Thank you!! USuper app - highly recommended!!
Hey, Team at Junglesuit! 🥰😃 Oh, your feedback and thoughts about our support team and app features are greatly helping our team and especially me. ✨ Thank you so much for your awesome 5-star review! 💘 You're amazing either way! In the meantime, please don't hesitate to reach out to me with any questions you might have! 🐬
June 21, 2022
I have been working with the guys, specifically Alex & Tina, for almost a year now and their service has been nothing but top shelf! They are quick to respond, efficient, courteous and even when I ask for several changes/reviews and they are always eager to help solve whatever issue I have. I can thoroughly recommend these guys as not only have they helped grow our audience and reach, they do so with the proverbial service with a smile. Keep up the good work!
Hi TOMS - The Only Music Shop team, We truly appreciate your valuable review of us and our app. We send you a billion thanks for leaving us a review and expressing your honest opinion. Each effort we make is done to reach the best customer satisfaction level. And let us mention that it's so easy to support an awesome customer like you! 💖 Your words motivate us to reach new heights and become even better and better. And we're so happy that we're together on this journey. 🤗 Sincerely, Growave Team! ✨
June 21, 2022
Great customer service! Very efficient and helpful with frequent updates. Easy to use app with great functionality :)
Hi BiltongMate team, We truly appreciate the time you devoted to leaving a review for us.✨ We are happy to know our customers' thoughts and we are more than happy to know that the app and our work are helpful to you. We are always here for you and we are thrilled to have customers like you. Thank you very much for such warm words! 😍 Have a great day! 🙌
June 23, 2022
UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.
Hi team at ElizabethJournals, We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊 Have a wonderful weekend! 😍
June 30, 2022
[Update]: I'm very impressed with the customer support from Tina - she has been responsive and very helpful! To install an new app takes less than one minute, but to set up all the features correctly really needs time. Tina has been helping me going through every step and she provided the amazing service. Thank you Tina! [Previous review] This app looks like a good option, combining more features! However, there might be bugs: 1. The reviews were migrated but couldn't show correctly. 2. Got notification from Google Search Console about the Review snippets structured data issue and this will prevent our page from appearing in Search result. I've sent multiple emails to Growave support team asking for help. None of the above problems got resolved. This is probably a nice app if it can be installed successfully, but their support sucks. Their response to fix the urgent issues like this is much slower than the other apps we've installed!!!!!
Hey Beauty by Jabees team, Thank you soo much for this amazing review! 😍 These kind words make us better and push us to work harder. We appreciate your help and your trustful feedback! ❤ We take every feedback into account, try to correct our deficiencies, and provide better service. Have a nice day! ✨