Growave: Loyalty & Wishlist
Loyalty, Rewards, Reviews & Wishlists for Customer Retention
Rating
4.8
feedback
1,215
chart
#1,177
All reviews
Review RSS Feed
Feb. 17, 2022
By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.
Dear team at ZERESOUQ✨, Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨. Thanks again and have an amazing day🥰.
Feb. 16, 2022
Been using this app for awhile. Customer service will help you when they can. Now you can upload your images from with in the app. At first they had to do it unless you knew what you where doing. Back then they still never took that long on doing that either. Plus it's affordable for all the premium apps they offer in the bundle. Need some updates in the knowledge base for 2.0 themes though...*hint*
Thank you so much for the wonderful review and thoughtful feedback, BREAKFADER😇 We're so glad to hear that you are satisfied with our customer service🤩 Thanks so much for the 5-stars! We work hard in creating apps that are easy and quick to install but most importantly, increase your sales!🚀 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. And sure, we are constantly working on updating our Knowledge Base articles according to the updates. We are always available and happy to help anytime😊 Much appreciated, Growave Team🌞
Feb. 15, 2022
We've recently started using this app. It's great to have the product reviews showing subtly on every page. The customer service I needed to edit the Rewards tab was really helpful.
Dear Standard Procedure team 🙂, Thank you so much for your 5-star review and valuable feedback 😊. Sure thing, we think it is a very good setting too. It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! We are very happy to have met your expectations 💜.
Feb. 15, 2022
This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!
Good day team at Trini-T Ministries😍 We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨! We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇 We feel lucky to have you as our customer!💖 Best wishes, Growave Team🤞
Feb. 14, 2022
I needed a loyalty program that did not have any hidden "gotchas" and that had a pricing program that allowed the charges to grow with my business. I reviewed a number of programs and found that although their starting price was fine, as soon as I tried to use it, there were aspects that would force me to upgrade my subscription. Having installed the app, I have found the support staff really helpful and responsive- which is important when you are first starting out on your program Well done Growave
Dear MEDORIS team✨ Thank you so much for taking the time and leaving us a 5-star review. Your feedback is much appreciated!💕 Your experience with our app and our services is the one and only important thing, so we are glad that you are enjoying it. Hope to have years of fruitful cooperation and with prosperity to your business😇 Sincerely, Your friends at Growave🤞
Feb. 14, 2022
When I first got Shopify for a new website, I knew I needed to get a membership/loyalty program. The problem is "WHICH." You have all these positive reviews on every app across the platform which mostly touch on how helpful the customer service is (which I think should be a given and not really something to write a review about, so basically didn't help with my selection of apps at all - not enough info on the function of the app itself) I was struggling to either go with Smile or other cheaper/free alternatives. In the end I chose Growave for the long term route based on in-depth reviews online. Sure, I've had my concerns with this app at first but overall, it's simple, customizable, a lot of options for me to create an experience for site visitors. So far things have been going pretty smooth after some tests and real transactions. The team has been stellar with the support (not the most important on my criteria for choosing an app) but Tina was super quick with the response that it saved me a lot of time which I am thankful for. So yeah, you have a great arsenal to build a membership/loyalty program and a responsive team behind it. Couldn't ask for better myself. Hope Growave continues to be this good.
Dear team at DocLab Korea🤗, We’re grateful for your feedback. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day💖!
Feb. 14, 2022
Best loyalty app I’ve tried. The experience of the app is user-friendly and the I got all the functions that I needed. The customer support team was amazing, they were fast responsive and helped with alternative ideas. Highly recommended!
Dear Gnomon Watches team 💖 Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏. You can always rely on our experience and professionalism. Thank you for staying with us! Wish you a happy Growaving! 🥰
Feb. 11, 2022
The ease of use and powerful functions crush any other service I have tried.... and there were a lot. The customer support is hands down the best I have ever received from any Shopify application. They were always responsive and extremely happy to help. Most of the time you install an app and it is never quite like you wanted it to be installed. I reached out and within hours every single aspect of the Growave app was fully implemented EXACTLY how I wanted it in my store. I seriously can't explain how impressed I am by both the functionality and team behind this app. 110% recommend!
Greetings of the day team at The Mala of Merit 😊, Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that here at Growave we have met your expectations and provided an excellent customer experience. Once again thank you so much for being with us. If you need any assistance we are always here to help❤️.
Feb. 11, 2022
The team at Growave have been fantastic in responding to any requests and making our experience an easy and seamless one. Would recommend!
Happy Friday to D'HYON WATCHES Team! 🥳 Our whole team is happy to hear such kind words from our beloved merchants. Thanks a lot for your feedback! 😍 Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime 🤭.
Feb. 8, 2022
I've been using this app for more than a year. Their customer service is very impressive. Whenever I have requested on chat, they handle it in a few days.
Hi DrLOUIE team🤗 Thank you for your 5-star review and for sharing your experience with us, it`s much appreciated!🌞 It's always cool to hear such wonderful and kind words from our customers and we are very happy to meet your expectations😊 Thank you for staying with us! Best wishes, Growave team🤞
Feb. 8, 2022
Percaya ini aplikasi bagus banget! pake deh pasti puas, simple ga ribet, berguna! tim nya sangat membantu dengan cepat
Hi there, Ryusei Team 🤩. Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙. Happy Growaving 🥰!
Feb. 7, 2022
Great support - We were combining sites and they helped transfer the questions/answers and reviews over from the old site to the new site.
Hi Bimson Power Team! Thanks a lot for your valuable review 🤗. We always strive to fulfill the expectations of our beloved customers and it means a lot to us to know your thoughts about the efforts we put into work. We do appreciate your kind words and are ready to help you further on your journey with us. All the best, Growave Team ❤!
Feb. 3, 2022
Developer support is fast and helpful. I've been this app for 3 years and i'm happy. The page load is a little slow, but i'm switching to 2.0 theme and i'm assuming that it will be faster with less bloated code.
Howdy team at CARAUCCI 💗! Thank you so much for your kind words ❤! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers. We are sure that if you get to know the app better, you will find even more improved and useful tools 👍. Thank you again 😍.
Feb. 2, 2022
So glad I googled best rewards apps before switching to yet another app that everyone talks about and is nothing but headaches, Growave was mentioned as the top app on every blog I came across so I gave a shot and found not only a versatile app but and amazing team behind it always available and ready to take action on everything I threw their way, I wanted my program to match my store and needs I was tired of me having to match other apps limitations, the Growave team handled everything immediately I'm talking about 8 am CST to 2 am CST it didn't matter when I was working they were too blows my mind. Overall my top app for 2021-2022 thus far. A must have!!!
Dear Avanchy Sustainable Baby Dishware Team 🌼, How nice to hear such beautiful, warm, and most importantly honest and sincere words from our beloved customers! We are very happy to meet your expectations 😊. Our whole team tries very hard to offer the best product as well as excellent service. The Loyalty & Reward program is loved by many of our users. And we, in turn, do not stand in one place and try to improve every day 😎. Thanks again and happy Growaving! 💙
Feb. 2, 2022
The app is amazing, highly recommend, the customer service team is very helpful. This app is a must for any and every Shopify website.
What a wonderful review from our beloved and amazing TwoTags team!💕 We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌 It's a pleasure for us to work with such a great customer like you! Here at Growave, we put value in your trust and we will continue to have more updates coming down, and we are happy you're enjoying it.🎉 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Sincerely, Growave Team🤞
Feb. 2, 2022
we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.
Hey Cecilia and SayPaper Team, Thanks for your valuable 5-star feedback! 😊💙 It means a lot to know that you appreciate our work. We really need your kind and warm words now. Once again, thank you and wishing you a good week ahead 🌸🎈.
Feb. 2, 2022
works like a charm, got our reviews finally rolling in and the loyalty program also is building our customer base! super fast and helpful support! can really recommend this app
Hi, wonderful lockenkopf team 🍂 Thank you very much for sharing your experience with everyone and for your great feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Growave is indeed such a multifunctional app and every feature will definitely be helpful to any shop and merchant 🤸♀️. Cheers!
Feb. 1, 2022
We love Growave and its support team. Tina and Alex have been accommodating and have done lots of customizations for us and fixed some issues we were having. Glad to be doing business with you.
Hi, the beautiful team at Chanelia, We're so grateful for your amazing review! 🌟 Working with you guys is always a pleasure for us, and the fact that we could help you adjust our widgets to your brand vision makes us the happiest! Here's to continuing our collaboration! 🦄 🦄
Feb. 3, 2022
Fast and helpful Support, great to work with. Would appreciate to have a CSS Field in the Design section so I can add more complex custom designs there and not have to overwrite the CC in the themes CSS file with important.
Dear team at SHOPAMICIS🤗, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience with us💖. Also, we want to thank you for a great idea regarding the CSS, it is much appreciated🙌🏻! Thanks again, and have a great day😊!
Jan. 31, 2022
fantastic support. they are always a few seconds away from every message I sent. Their troubleshooting is fast and usually done and dusted within 24 hours
Hi Imperial Jewellery Team✨ We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app!🤞 We are so glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Our team here at Growave is happy to help out in any way we can✨ Take care and happy Growaving😇