Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,134
chart
#1,095
All reviews
Rating Breakdown
July 26, 2024
Great support and the app works really good!
Dear Koiratarvike Haukkula team, My deepest gratitude to you for this incredible review and for appreciating our service! 🤍💙🤍 We are delighted that you enjoy our app and we are pleased to make our best efforts to be even better each day. Your kind words are the main motivation for us. We are always here for you if you need our support and assistance anytime. Thank you a lot once again! Warm regards, Saule Growave Support Team
July 24, 2024
感谢Begi客服,他给我回答问题特别的详细,他非常耐心,很好的帮助了我。感谢您,祝您快乐每一天。
Dear team at BLUETTI-US, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Begi was able to assist you with exceptional detail and patience. Our team is dedicated to providing the best customer service, and it's wonderful to see that reflected in your experience. 💗 If you have any more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day! Warm regards, Janat Customer Support Manager
July 22, 2024
Tech support is always there to help. Fast response and very friendly.
Hey, Atmosphera team, Thank you so much for your 5-star review! We're happy to hear that you had a great experience with our tech support team. Delivering excellent service is our top priority! If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Anna, Customer Support Manager
July 21, 2024
Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :) PS: ¡Si tiene la traducción al Español!
Dear Max and the team at Wain Vinoteca, Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers. We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it. ¡Gracias por tus amables palabras! If you need anything else, just let us know. Vlad, Customer support manager.
July 12, 2024
To the esteemed team at Moda Xpress, Thank you so much for the amazing 5-star review! 💖🌟 We're always here to listen and make your experience even better. Enjoy Growave and thanks again for your fantastic review! Begi, Customer Support Manager
July 11, 2024
Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes. El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional. Recomiendo ;)
Dear Hello Australian team, Thank you so much for your kind words regarding our app and the support we provide! We are thrilled that you like our app and the service we deliver. Your satisfaction is essential for us since our customer's joy is the most precious thing for which we have a reason to do the best we can. 💕 Your fantastic feedback has lifted our spirits even higher, we are always happy to assist and make your time with us the most enjoyable and efficient. Your trust and delight mean the world to the Growave team, thank you a lot! 🤗 Warm regards, Janat Growave Support Team
July 11, 2024
We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software. They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!
Dear Joanna and the team at L'atelier Global, Thank you so much for your fantastic review! 🌟 We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day! It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving. Please don’t hesitate to reach out anytime – we’re always here to help! Best regards, Ayana Growave Support Manager
July 9, 2024
When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.
Dear WABI-SABI STORE team, Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority. Please don't hesitate to reach out if you need our help or have any questions. Kind regards, Yzat Growave Support team
July 9, 2024
We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!
Dear team at Soap So Co, Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme. Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you once again for choosing Growave! 💗 Warm regards, Janat Growave Support Team
July 9, 2024
I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.
Dear Amit and the team at LASHES BY RK, Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words are like a burst of sunshine on a cloudy day for our team. Providing excellent support is our top priority, and we are delighted to see your satisfaction with our work. Feel free to reach out anytime – we're just a message away! Ayana, Customer Support Manager
July 4, 2024
We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.
Dear team at RIDE OR DIE EQUESTRIAN SHOP, We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only thrives, so we do our best to make sure you are satisfied with the service we provide. ✨ We are delighted to hear that you and your dear customers like our application and the functionality we offer. Your feedback is valuable to our entire team, thank you very much for staying with us! Saule, Growave Support team 💕
July 4, 2024
Great customer service - very responsive and always helpful!
Dear Calla Shoes Team 🥰, We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review! Your feedback means a lot to us and helps us continue to improve our products and services. We're thrilled to hear that you had a positive experience and that our product met your expectations. If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist. Thank you once again for your support! Best regards, Kani Growave Support Team
July 3, 2024
Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.
Hi, the team at Ashlyn's Diy Drip, Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs. Your recommendation means a lot to us 😇! If you need any further assistance, please don't hesitate to reach out. Kind regards, Masha Growave Support team
July 3, 2024
Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.
Hello DIY Craft Warehouse, Thank you for your leaving us a review! Your feedback is crucial for us and your satisfaction is our main priority. We are thrilled to see how our program is helping to grow your business. Thank you again for your support! Kind regards, Yzat Growave Support team
July 2, 2024
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"
Hello, The HOMEE select team, Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖 Best regards, Janat Growave Support Team
June 29, 2024
Hi, I am not using the app, how can I delete all the data in my site?
Hi, Sonia and the team at ALECRIM.lab, It is Ayana from the Growave support team 💫 . Thank you for reaching out and leaving us a review. Regarding your question about deleting all data from your site, we can assist by asking our dev team to remove any remaining code from our app. To do this, we'll need access to the Apps, Themes, and Settings sections of your Shopify store. Please share the collaborator code with us at [email protected] so we can proceed with the request. We have also sent this information to your email, so please kindly check your inbox. Thank you in advance! We look forward to assisting you. Ayana, Customer Support Team ❤️
June 28, 2024
This app is fantastic and provides a great review sharing / rewards experience. It is important to note, however, that you MUST reach out to them through their customer service messenger to make sure they integrate their app to its fullest potential. They know what they're doing, so it is really not a pain.
Dear team at Ruby and Roses Yarn, My deepest gratitude to you for your wonderful review! 💖 Every word of each customer is important to us. Our main priority is to help people get acquainted with our amazing app and assist with integration to ensure your user experience is smoothest. The greatest satisfaction for us is to see your business flourish. Thank you so much for your trust! We will always support you and provide you with the best possible service. Ayana, Growave Support team! 💫
June 27, 2024
Great support!
Hello, Frivannsliv team, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team. Providing top-notch customer service is one of our highest priorities, and it's wonderful to know that our efforts made a positive impact on your experience. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and your support. We look forward to serving you again in the future! Janat, Growave support team. 💗
July 15, 2024
Uninstalled the app and received a charge, upon reaching out to them they immediately foxed the issue, I can appreciate their customer service and professionalism throughout the whole process
Hello GLAMLIFE BEAUTY Team, On behalf of the Growave team, I would like to apologize for your negative experience with us. 💔 I have reviewed all the threads, and I am very sorry that your impression of our app was not as positive as you expected. We deeply value every merchant, and it is crucial to us that all our customers are satisfied with our app. Regarding your refund request, we need a screenshot of the invoice to verify the billing period and compare it with Shopify's records. On my end, I have already checked with the Shopify Billing team and processed the refund to your card linked to Shopify. You should see the funds on your card within 2-5 business days. I would like to resolve these issues together, as I sincerely do not want our cooperation to end on this note. We can arrange a call to discuss your concerns personally, and I would greatly appreciate the opportunity to hear from you. Please let me know your thoughts and reply to my email. 🙏🏻 Best regards, Binazir Head of Customer Support
June 10, 2024
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Dear team at Sony World - Qatar✨, Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible. Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Begi from the Growave Support team.