Growave: Loyalty & Wishlist
Loyalty, Rewards, Reviews & Wishlists for Customer Retention
Rating
4.8
feedback
1,215
chart
#1,177
All reviews
Jan. 5, 2022
I use this app for reviews, rewards, wishlists, and social sign-in. It's absolutely perfect for my shop. The customer service is super helpful. They responded very quickly and fixed all my issues. This is the best service I've experienced so far!
Hey Dimensionists Team 🤩🥰! Growave team is here. Thanks a lot for your valuable feedback 🤗. Thank you for staying with us and appreciating our product and service. We always try to provide the best for our merchants 💙💙💙. In particular, such sincere warm and kind words always help us and motivate us to move on👍! Thanks again. Wishing your business prosperity. And we are always here for you 😊.
Jan. 8, 2024
Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns. Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.
Hello, Chewy Pawz team, Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰 We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you. Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here. Thanks for choosing Growave. Here's to more good times together! 🤞💖 Best regards, Begaiym, Reputation Manager
Dec. 27, 2021
This is hands down the best app experience I’ve had. I use Growave for the wishlist, reviews, and loyalty program. Out of the box, it’s very well designed (and I’m a graphic designer) You can customize many elements with your exact colors on your own or go even further by reaching out to support who are incredibly responsive and kind.
Hey Mad Perfumer Team! 🤩 Thank you so much for your positive feedback! 😇 We’re thrilled to hear you enjoyed our app!💙 Special thanks for highlighting the items you like the most. We are very glad that you like the design 😋. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon 🥰. Wishing you a Merry Christmas and Happy New Year! 🎄
July 12, 2022
I would like to wish the team further growth and success. I would be very happy if they provided advanced customization services for the app. This would greatly facilitate the integration of the app in big projects. The best support, always quickly respond and help with resolving issues. Highly recommend
Aww, thanks a lot for your amazing review on us, dear JACOB LEE team 😊, Your kind words are a powerful engine that moves us forward and we are always ready to go the extra mile to provide you with fast and quality service. As for your query, please be informed that our development team is reviewing it. We'll keep you posted on the updates. Looking forward to our fruitful cooperation! Cheers, and take care of yourself 🙋♂️. Wishing you a Happy New Year 🎄💗!
Dec. 26, 2021
Excellent customer service. I always receive a timely response. Their team analyzes the issue and the works to resolve it. This is one of the best support teams from an app that I've worked with. I highly recommend.
Hi Gwen, Thank you so much for your lovely feedback 😍. It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into Growave and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨. Looking forward to seeing our cooperation flourish and bring great results! Happy Holidays 🎄.
Dec. 26, 2021
So far so good. Been using the app and its been good to me. I changed themes and the reviews and rewards disappeared but the team at growave messaged me and got that sorted.
Good evening, Team of Luxsy Jewels,✨ Thank you for posting your positive review, we do appreciate that🥰 At Growave, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service and app`s features were provided in a timely manner🤗 Again, thank you for your support during the past year. We value our opportunity to serve you and look forward to doing so in the future. From our crew to yours, we wish you continued prosperity at Christmas and in the coming year💖 May your Christmas be happy and blessed🎄💕🎇
Dec. 23, 2021
Great app, everything works and the support is top notch. We switched themes and the guys notified us then re integrated it before I even asked.
Good day, Japanese Tools Australia Team✨ We are extremely grateful that you took time and left us that beautiful review🤞 All our teams will be glad to read your warm and kind words and we are happy to see you are satisfied with our app and support too. We always try to offer only the best in terms of the app and its functions, as well as the support service. And we are glad to hear that we have met your expectations.🤗 Take care, your friends at Growave🌞
Dec. 21, 2021
Excellent custoemr service. Useful app providing clean and easy-to-use review and wishlist widgets. Automated emails make gathering reviews easy :)
Dear team at RHYDE.CO✨ Thank YOU so much for taking time and leaving us a wonderful review, your feedback is much appreciated😍 We take seriously all the feedbacks of our customers and always do our best to make your journey with us comfortable and easy-to-use, and hearing your warm and kind words motivate us to work even better and improve our app and features so it fits all merchants preferences🙌 Once again, we express our gratitude and hope to work with you for years🌞
Dec. 20, 2021
This app is the best app. You get allot of value for the cost and their customer service team is one you will always leave feeling happy and satisfied . They are all pleasant and easy to work with. A couple of screenshots of what you want and a bit of description and bam what you ask for is completed. Usually, doesn't take more than 24 hours to fulfill requests. I have been their customer for 3 years and I wish I had found them sooner because I was able to eliminate 4 apps from my store further adding to the glitch-free operation of my store. I definitely recommend them for your store you will be glad you did!!!!
Oh, wooow!🤩 We can never thank you enough for your touching feedback team at Earth Family Crystals 🙏🏻 Especially your words: "I have been their customer for 3 years and I wish I had found them sooner" lifted us to the seventh heaven. Thank you so much for uplifting our spirits and putting encouragement into our hearts and being with us for such a long time🤞 We are so humbled and grateful for your time and support. We admire your ability to distinguish the good and the best. We have put an immense amount of passion into each of our products, and we feel so thrilled to know that you love them as we do. We put all our efforts and time to maintain the highest level of support and all teams at Growave do their best to make our app and its features comfortable to use🤗 It’s a privilege to have had the chance to serve you, we have enjoyed every single minute of fulfilling your queries and we are so excited about the opportunity to serve you for million days ahead. Thank you so much for making our day💞
Dec. 20, 2021
Using this app has upgraded my store and I love it! The wishlist feature is my favorite and is a feature that any store should have! The support team was proved very kind and helpful. I contacted Alex a couple of times and he got right back at me and helped me with my queries successfully! Keep going and stay one of the best shopify apps!
Happy Monday to Gosh Copenhagen Team 🤩💄 Our team just had a chance to read your 5-star review and that's just WOW 🧨 Thank you very much for your kind words and for sharing your opinion with us. Yes, you are absolutely right! The wishlist is a feature that every shop should have! We are very glad that our functions have upgraded your shop. May it flourish and grow your store further 🙏
Dec. 19, 2021
The app is great, and the support is even better. Since we installed the app up until now (roughly 2 to 3 months) the support has been excellent. They help us out with custom requests and answer all of our questions rather quickly. The app functions great as well. There are some things, such as loading speed which could be improved, but other than that it works great. I can definitely recommend people who are looking to include functions that this app offers with Growave. We mainly got it for the points system, but started using the profile pages, wishlist and review function as well.
Hi, team at けいとや🌞🌞🌞 Hope you guys are doing great😊 First of all, thank you for such an amazing review. And secondly, we are so happy that you find Growave very efficient and enjoyed your experience with our support team✨ We are over the moon that we have exceeded your expectations and made you feel happy so you started using most of our features🤞 Thanks for your trust, we are thankful for amazing customers like you. We look forward to working with your team again. 🌞❤️
Dec. 19, 2021
I use this app to use all its functions on two of my shopify stores. Works like a charm! Thank you !!
Heya athis-seoul team, Happy Monday and wish you a fantastic week ahead 😍. We'd like to thank you for your feedback! It definitely lifted our spirits and set the tone for the whole week ❤. It's incredibly satisfying to know that you use every feature and you enjoy them. Thank you for choosing Growave ✨!
Dec. 17, 2021
The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.
Good day team at Kate Hewko! 😍 It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such a cool client like you! We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it. We feel lucky to witness you making this world a better place. Please keep doing that! 💖💖💖
Dec. 17, 2021
A very useful app, which has increased the conversion rate of the website. The customer service staff are very patient and the developers are very professional. I hope this app can also help your store.
Hello JISULIFE team, Hope you had a lovely weekend ✨. Thank you soo much for sharing your thoughts 😊! Our team is wholeheartedly invested in developing the app and providing top-notch service. It's great to know that you appreciate it, see the results, and are happy to use our features 💜. Without a doubt, we will try to exceed your expectations and give the best to you. Hope our further cooperation will be fruitful and will last for many years 🌷!
Dec. 17, 2021
Great app and superb customer service. Always willing to go the extra mile to keep customers happy.
Hi Norse Spirit team, Our big team is happy to hear your heart-warming words. The quality of our services and your trust are very important to us 👍. And we're pleased to know that you feel and highlighted that 😊. Thank you again! We hope our cooperation will be as strong as your brand 💪!
Dec. 16, 2021
Great service. Though were some problem with our theme, and some request, they can always reach and help us solve quickly.
Good day Team at VisoOne Eyewear🌞 Thanks so much for having time and sharing your experience with us in that wonderful review💕 We always strive to perform the best customer service and all team of our company does their best to make an excellent app with its great features. We do understand the importance of being prompt in responding and finding solutions to our customers’ queries, and we are so thrilled that we hit the mark for you⭐ We strongly believe in fruitful cooperation for many years and from our side, we will do all possible for that🤗
Dec. 16, 2021
Alex was so helpful to solve the review issue of our website. He has done a great job. I think everyone should download this app because you can always find a staff to help you to solve your issue. You can count on them.
Dear P.phoebus Jewelry Team 🌝, Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us🙋🏻♂️. It is nice to see that you were so impressed by our app, the features that play another important role in e-business, and hope you are enjoying it. We are always happy to help you out with setting up our programs. And our customer support team along with other teams at Growave are always excited to provide our lovely customers like you the best product and support🌞 Cheers and have a good one✨!
Dec. 16, 2021
We switched from another popular review app that we were using for years. Growave offered so many more features and add-ons for less monthly fees it was a no-brainer. Support is so much better as well. Back-end functionality is great. Growave team is responsive to requests for updates and changes. The best thing about Growave is that it replaces a number of other individual apps.
Hi Team at STEP 22 Gear🌞 Wow! Words can’t describe how thankful we are for this amazing review. It's so touching and inspiring to see people value our work, especially from a thoughtful and caring customer like you!🙌 I can't help but appreciate how attentive you are to testing our app and all the details that come along with it. The fact of how trembling you are with your site is truly admirable. We are so grateful for the opportunity to help you bring your unique vision to life! All the teams here at Growave are touched by your sweet feedback.💕 Your words motivate us to reach new heights and to provide the best customer support. And we're so happy that we're together on this journey. Cheers!😎
Dec. 16, 2021
Growave was extremely easy to set up. Support team was amazing and has helped out with any question I had quickly and precisely. Great app, great support. Get it now
Dear Team at ZAK.COM🌹 Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that here at Growave we have met your expectations and provided an excellent customer experience. Thanks to your comment, we feel like we are filled with new strength and motivation to improve our app and its features when we receive so much love from our customers and your review just made our day🤞 We must note that all this time you have been so proactive and very cooperative, which made our job a lot easier and more joyful😊 Once again thank you so much for being with us. If you need any assistance we are always here to help💕
Dec. 15, 2021
We installed Growave to help us develop a loyalty program for our customers and so far the experience we have had with the app has met all the needs we have. The customer service team at Growave have been extremely helpful in tailoring the app to meet our specific needs, they are quick to reply and always go above and beyond to help us get the most from the app.
Hello BY JOHNNY. Team🌞 Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your awesome review and we're happy to hear that your experience with us is great and that we met your expectations. It means the world to us🤗 Over the years, we have made it our core business objective to deliver superior services. Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations💖💖💖 We look forward to serving you again! Regards, Growave Team✨