All reviews

Rating Breakdown

  • 5
    95% (2,020 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2021

Excelente aplicación y excelente soporte. Siempre están atentos a solucionar de manera rápida los inconvenientes que se van presentando. ¡Felicitaciones!

Store

Shobot

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shobot team✌ Thank you for a very well-rounded and thorough review of our app and the Support Team. We appreciate your hard work in putting this review together and know it will be helpful and informative for our customers that use it. Not only the Support Team, other teams as well are doing their best and working hard to offer the best app and its features in the best possible environment, so we are happy to see that reflected in your experience with us🤗 We’re excited to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!✨

5 / 5 Share

Nov. 30, 2021

We are not using all the features of the app, but whatever customization or help that we need on what we use, the support is just incredible. Very reactive and very helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi VITAMIN EXPRESS Team 🥰 Thanks a lot for taking time and leaving us such a cool review, we do appreciate that 🙏. We’re so glad you are enjoying our app, its features, and the support that we provide. It’s always been a pleasure to assist our merchants, and we work hard to keep it that way! Your review means a lot to us and helps spread the word about our app to other customers like you! We work hard to deliver the best service possible, and we’re glad it showed during your journey with us✨ Sincerely yours, Growave team🥰

5 / 5 Share

Nov. 29, 2021

10 out of 5 stars :-) because of two key elements 1. Gorwave as a Product: Comprehensive and integrated product that actually works, We are using Rewards, Wishlist and Reviews. Super easy to understand and configure based on our business needs. 2. Exceptional Support & Service: "We really feel that Growave is not just an app provider but part of our own team", huge shout out to Tina as she not only listens to our requirements but works with us in a very structured way to deliver those. Super helpful and easy to communicate team! After working with you guys, I know if ever something goes wrong I have a dedicated and supportive team with me :-). Thank a lot

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, AngelEze 💗! Thank you for your valuable feedback. We truly appreciate every word on our team and app 😍😍! Your feelings and thoughts mean a lot to the whole Growave team. We always strive to improve our service. We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨ And again, I would like to thank you for your desire to help us to become better. Thanks, and enjoy the Growave experience 💝.

5 / 5 Share

Nov. 29, 2021

Thanks Alex and Tina so much for their help whenever we have questions and diffculties. It's an app that integrates many features and functions so it's great!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Happy Monday Aurea Jewel✌ We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track! Our team just like to thank you for taking the time to write this wonderful review every bit of feedback like this does so much to help us out! Thanks again for choosing us. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! And have a great week ahead✨

5 / 5 Share

Nov. 26, 2021

Great customer service support! Love that they are very attentive to my questions and issues whenever I have any. Easy to use!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Team TAMASHII KOKORO🌞. Thank you for taking the time to leave a review for us. We are so glad to hear that our team was able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Whole Growave works on providing you with the best available features for a successful e-commerce business and excellent support to our merchants. The whole team will be happy to hear that our hard work has paid off! When we hear from happy customers like you, we spread positivity around!🤗 Hope to assist you again soon! Your friends at Growave🤞

5 / 5 Share

Nov. 25, 2021

A great app, very functional, user-friendly admin interface, seamless customer login experience. Very reactive 24/7 support team! Guys, if you are looking for a functional, reasonably priced loyalty & referral app this is the ONE! Great for translating to your countly language (most shopify apps are not that apt).

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Team Seente vägi! 💓 We are so grateful that you took the time and left us this awesome review✨ On the behalf of our whole team, let me express our immense gratitude that we are happy to have a chance to work with a client like you. We always treat every Growave feature with love and thoughtfulness and we are absolutely thankful that you have pointed them out with such love and kind words, yay, your review just made our day 🦄 We truly appreciate your feedback, and wish you all the best!

5 / 5 Share

Nov. 25, 2021

I am so happy with the customer service!! Their development team and Tina are really supportive and understandable. Higly recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Greeting of the day team at OhmoJewelry 💗! Wow, why so sweet 🥰. We are so happy to see you in our big Growave family. Tina is on cloud nine from your words, you made our day and we all hope every day will be a pleasure for you with us 😊. We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨ Thanks, and enjoy the Growave experience 💝.

5 / 5 Share

Nov. 24, 2021

I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Dear ROYAL CODES 🥰 First of all, thank you so much for your review. So happy to know that you are enjoying Growave so far 🙉 Also, we do appreciate the time you took to share the honest feedback of your experience with us. We always try to exceed our customers’ expectations and are always ready to go the extra mile to help them to get what they want. All teams, here at Growave, are constantly working on the improvement of our app and current features and feedbacks like yours are really important to us. However, as Alex has already informed you recently, due to the policy of the app, we are not able to fulfill all the custom requests of our merchants as of now, we immensely appreciate your understanding 😌 We would love to help you further and make your growth as faster and easier as possible. Cheers, and wishing you a great weekend ahead ❤️

5 / 5 Share

Nov. 24, 2021

I am very happy with the customer service I got. Tina helped me completely set up the whole site and was really nice and polite the whole way through. The setup looks great and she understood exactly what I wanted. I recommend this app to anyone who needs their services.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi team at Kiosk Grandi 💗! It is so nice to hear from you. Tina and the whole team can't thank you enough for taking your time to leave such a heartwarming review. Please know that every word left here means the world to us. We’re so grateful for your appreciation 🙏🏻. It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time 💗! Wish you a happy Growaving 📈!

5 / 5 Share

Nov. 23, 2021

We have just launched, but Growave has been integral in making our website as friendly to customers as possible. We're using the Reviews, Rewards, and Social login. So far out customers have loved it and the Growave team has been incredibly helpful in customizing everything to meet our needs. We will soon use the Instagram function as our product gets to the consumers, but overall I've loved the app. I won't know my returns on Growave for a month or so, but customer satisfaction seems to be boosted by it already, so as a new company, that's really helpful Rewards - really easy to customize and there are probably 30 pre-built options for rewarding, so really easy to use. Reviews - also really easy to use and I integrated Klaviyo to take care of the emails and keep everything together. Other things - allows for color and font customization to fit your brand!

Store

Swiff

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Swiff team! Thank you for your lovely feedback! Aww, your words have melted our hearts 🥰. Words cannot express how happy we are to hear that both you and your users are happy with our app. It's our greatest reward ⭐. We work tirelessly to improve all areas of our app and provide service, so your words and emphasis on features you loved make our work enjoyable. Thank you again for your love and support 💜!

5 / 5 Share

Nov. 22, 2021

This app is really a saver and the solution for any membership needs. This app helps with the ability to connect customers to us and bring about a increase in the awareness of our cafe. A sure consideration in any membership search.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Happy Wednesday to The Caffeine Experience Team ✌, First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍 Thank you very much for highlighting several important points and we are very glad that we are helping your business to develop. This is our main goal 🥳. You are happy - we are happy! 💙 We will try our best to continue to provide you with excellent service. See you soon 😍

5 / 5 Share

July 3, 2024

The following review is all true!! They really are a helpful and thoughtful bunch. - TTL We use Growave for product reviews and questions, as well as our store's reward program service provider - and the platform performs excellently. It was easily integrated into our newly updated theme and the customization elements are great! Their support squad is also excellent, super cordial & timely with their responses - not to mention helpful and thorough! The Growave team is also very proactive - they want to make things right and make sure as the user you are satisfied. Highly recommend.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Wow, the TurntableLab team! You literally made our day great! Thank you so much for such warm and kind words 😍. We at Growave always strive to be proactive, as your good experience with us is our top priority! We wish you great sales at the upcoming BFCM 2021! 🥰🙏

5 / 5 Share

Nov. 15, 2021

amazing app and amazing customer service. response time is so quick and they are always able to fix any issue we come across (which to note hasn't been many at all).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at Zoe Kratzmann🤗, We can’t thank you enough for the kind words about our team and our app. Your review means a lot to us and lets us know we’re on the right track🥰 ! Seeing that you had a 5-Star experience is the best thing we could hope for! We love hearing from our customers and we’re always looking for ways to improve our products. Thank you for choosing Growave❤️!

5 / 5 Share

Nov. 15, 2021

With my sites design (Streamline), we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear Resynate Team 💙💙💙 Thanks for the awesome review! 😍 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 👍. You really left us a balanced and fair review! I'm glad you felt the design changes were well done. It's something we've worked on and we're pleased our efforts resonated with you 🙌. We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future 💖. Wishing you wonderful business prosperity 🎈.

5 / 5 Share

Nov. 15, 2021

The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Taelor.Style Team🤗 We are incredibly grateful that you took the time out to leave us a 5-Star review. And on behalf of us all at Growave, I would like to thank you for sharing this great review about your store! We are thrilled that you enjoyed your experience with us✨ We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve and improve the app as well so it helps to grow your business as much as possible💙 We look forward to serving you for many years to come!

5 / 5 Share

Nov. 11, 2021

Growave has been very helpful to our business, combining multiple features into 1 central location. They're always improving, and their support is outstanding. I changed store themes earlier this year, and just updated to the new Dawn (2.0) theme. Both times they integrated their app into my theme in less than 24 hours (with no advance notice to them), free of charge. Alex and the rest of the team are amazing.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Dear MorselMunk Team! 🥰 Happy Friday to you 💙 Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority and it's nothing but a pleasure to assist a client like you and provide you with the best service. From all of us at Growave family, we look forward to assisting you again soon! 😊 Wishing you an amazing weekend and crazy adventures 😜🥂

5 / 5 Share

Nov. 11, 2021

This app has been super helpful in pulling multiple other apps into one and we're very happy with it and would recommend it.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hey Voxapod Team! Thank you for sharing your great feedback 😍. We truly appreciate it and are glad to see you are satisfied with our app! It's nothing but a pleasure to assist a client like you and provide you with the best service ✨. Cheers!

5 / 5 Share

Nov. 9, 2021

We installed Growave and feel that the function is complete. The best part is the support team; they are nice and right to the point to help out. Alex has helped us a lot. Thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Good day team at Posh Pleats! Alex is jumping of happiness hearing that they could impress you with service🤗. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Taking care of you and your store is our main privilege 💪. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!

5 / 5 Share

Nov. 8, 2021

Software that can effectively manage reviews. The customer service staff has been actively helping me solve the problem, Alex is a very good guy.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day team at ZOMIGEN 💗! What a wonderful review. Thank you sooo much for it. Alex is jumping of happiness hearing that they could impress you with service🤗. Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege 💪. Wish you and your business many and many loyal admirers and promise to stay your most loyal support specialists💗!

5 / 5 Share

Nov. 5, 2021

awesome app and support - dev team made some customizations for us and our theme is now working like a charm :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Glov team! We really appreciate your kind feedback and are happy to see you satisfied ✨. Our team is also glad to work with such a cool customer like you! Also, we would like to express our gratitude for choosing us and putting trust in us. We will continue supporting you in the best way we can 🤗. Happy Growaving!