All reviews

Rating Breakdown

  • 5
    95% (2,020 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2021

Alice, Tina and Alex have been so helpful. The Growave team genuinely cares about your success and understands that our success is their success. They are up against a lot of competition such as smile.io and others. However, with the product offering at their price range, choosing Growave is a no-brainer. I have been using them at glenloates.com for quite some time, and my customers love the features they offer. Thank you, Growave, for making The Glen Loates Store a great place to shop!

Using app

6 months

Total reviews

10

Average rating

4.4

Developer Reply

Good day team at The Official Glen Loates Store ๐Ÿ’—! Alice, Tina and Alex are jumping of happiness hearing that they could impress you with service๐Ÿค—. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts. Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. ๐Ÿ˜Š Itโ€™s so pleasing to see how happy you are about the customer service youโ€™ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well ๐Ÿ’—๐Ÿ’—!

1 / 5 Share

Sept. 17, 2021

terrible customer service and technical support. Cannot resolve a so-called easy problem after a few weeks. time wasting!

Using app

22 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, dear ๅนธ็ฆ็ซ™ team! Thank you for taking the time to leave us a review, your feedback is very appreciated! Please accept my apologies for the inconvenience and for making you wait for a long. This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Our big team works every day to improve our service and we are very sad for not meeting your expectations and not being helpful on time. Here at Growave we live by our customersโ€™ successes and failures and want all of our friends to have only the best experiences. Regarding the issue with our Login app, I'd like to let know that your problem was unique and we sincerely tried to solve it together with our senior developers. I have already connected our development team to your case but since you deleted our app we cannot continue to work on the solution. We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app. If you would like to respond to our last support reply I would be more than happy to get this up and running for you right away. Also happy to jump on a quick screen share or video call to help you get set up also. We are here to help, and we believe we can resolve all the issues with your cooperation ๐Ÿคž! Thanks again, and wishing you all the best ๐Ÿ’–.

5 / 5 Share

Sept. 17, 2021

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Greetings of the day team at Mesauda Nail Pro! What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth ๐Ÿ˜๐Ÿ™๐Ÿป! Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters ๐Ÿ’—!

5 / 5 Share

Sept. 17, 2021

The team is very attentive to our demands and it really shows they care when you ask them questions regarding the app. After using the app for over a month, I've had a lot of custom implementations that I've asked of them and they were always happy to help. Try them out and see for yourself!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

How'ya doin, Kosmosia team? We are very happy to hear your praise and to know that you enjoy working with us ๐Ÿฅฐ. Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege ๐Ÿ’ช. Thank you again ๐Ÿ’œ. We will strive to constantly deliver a great experience!

5 / 5 Share

Sept. 16, 2021

The team are extremely helpful and managed our transition from another service flawlessly. Great 'out of the box' loyalty program application with a wide range of other services available.

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Howdy, Joshua Lloyd Team? Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us ๐Ÿค—! We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us ๐Ÿ™๐Ÿ’—! Cheers, and take care of yourself ๐Ÿ™‹โ€โ™€๏ธ!

5 / 5 Share

Sept. 15, 2021

Thank you Alex for your quick and effective support. I'm now using Instagram, Reviews, Rewards, and Social Log in. The Admin Dashboard is organized very easy to use. The support team helped me to customized each App to best suit my theme. Highly recommended app and support team.

Store

Apride

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Heya Apride Team, Wow, thank you for such kind words about our service and features โค. Our team always tries to keep up high every moment. And we are very pleased to know that you noticed and highlighted them โญ. Alex is especially glad to hear your opinion and praise ๐Ÿ˜Š. Weโ€™re very grateful for clients like you and hope you stick with us for years to come. Thank you so much again!

5 / 5 Share

Sept. 15, 2021

Great customer service, the best in the market. And yes this is by far the best loyalty app out there.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings of the day, the team at Ignattius! Your sweet review made our day. Thank you from the bottom of our hearts ๐Ÿ˜๐Ÿฅฐ ! Please be assured that we're happy to support rays of sunshine like you! Our team always tries to analyze the tendencies in our business and meet the expectation of our clients. It's awesome that you can feel it โ˜€! Cheers to you and enjoy your week ๐Ÿ’—!

5 / 5 Share

Sept. 10, 2021

great value for the features as you get loyalty points, reviews, wishlist, cool instagram widget & social login combined! best part is the high quality support team! would definitely recommend everyone to use this!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day team at Casemi Tokyo โœจ! We are so thankful that you found the time and left us this amazing review. ๐Ÿ’š ๐Ÿ’› Your sweet review made our day. ๐Ÿ˜ ๐Ÿฅฐ Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful. We are lucky to have the opportunity to show you the full power of our app and we will happily keep supporting you in learning more about Growave! ๐Ÿ‘ฉ๐Ÿปโ€๐Ÿคโ€๐Ÿ‘จ๐Ÿฝ

5 / 5 Share

Sept. 9, 2021

Great app for loyalty schemes and reviews. The customer service is top-notch. We will definitely keep using this application for a while in our store...

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Merc Clothing Ltd! We truly appreciate your valuable feedback on us. Thank you so much ๐Ÿค—! It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs. It is not only our customer support team but the whole Growave staff, that works hard on delivering proper service and meeting every customer's expectations individually. Thanks to our dearest merchants who choose us ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ. Cheers and have a good one โœจ!

5 / 5 Share

Sept. 1, 2021

Support from the Growave team has been exceptional. Their customer service team is very responsive and resolved our issues in a timely manner. I would recommend the Wishlist app and the Growave team.

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Dear Testfaostore team ๐Ÿ’—! We are so glad and happy for your valuable feedback, it just melts our hearts in Growave. Thank you for making our day great and giving us good vibes ๐Ÿ™‹๐Ÿปโ€โ™‚๏ธ. It is nice to see that you were so impressed by our Wishlist app when we also have Social Login, Reviews, Instagram and Rewards features that play another important role in e-business. We are always happy to help you out with setting up our programs. Thanks one more time from the whole Growave team ๐Ÿค—!

5 / 5 Share

Aug. 30, 2021

I love it Thanks a lot for all the help. Franchement l'รฉquipe est super ils te rรฉpondent en trรจs mpeu de temps Thank you Alex

Store

AZOP

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Our greetings team at AZOP! Wow, why so sweet ๐Ÿฅฐ. Thank you very much for being so kind to us and for sharing your experience with everyone here. We are so happy to see you in our big Growave family. Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations๐Ÿ’Ž. Merci beaucoup de partager votre expรฉrience avec tout le monde ๐Ÿ’—!

5 / 5 Share

Aug. 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear, A MEANINGFUL MOOD Team! ๐Ÿ’– Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive ๐Ÿ˜Š. As you can see, the opinions of our clients help us to provide better experiences and grow as a company ๐Ÿ™Œ. It was nice to help, if you have any questions, be sure to ask, I will help!๐Ÿ‘

5 / 5 Share

Aug. 24, 2021

Support has been amazing for this app. Quick replies and have helped implement a couple of requirements we needed. Fantastic support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gluten Free Shop Team ๐Ÿค— Thank you so much for such kind words and for taking the time to share your feedback ๐Ÿ’–. We really appreciate your goodness and openness. Your feedback is very valuable to us. We do all our best to make the experience with Growave easy, and our customer support team is always ready to support you with any requests that might arise. We hope for a long and productive collaboration. Good luck to you and your business! Happy Growaving ๐Ÿ™Œ.

5 / 5 Share

Aug. 23, 2021

We love this app! Such a great team of developers and amazing customer support. We were looking at Loyalty Programs and Review apps when we found this app. So happy that Growave offers everything all in one... plus more. Instagram links and Wishlists too. Soo good. Thanks Growave โค๏ธ

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hiya, the team at Lazybones Australia! Please accept our gratitude for your beautiful review! ๐Ÿ˜ป It's nothing but a pleasure to assist a client like you and provide you with the best service. It is more than a pleasure to support such a sweet client like you. ๐Ÿ˜Š And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us. I hope you will keep the indigenous cultures and traditions alive and from our side, we promise to help you with that ๐Ÿ’—!

5 / 5 Share

Aug. 20, 2021

I had a couple of small requests so the app would seamlessly fit in with the brand on the website. Alex from the customer support team helped me out and got the requests implemented perfectly. Thank you so much Alex- your customer service is outstanding! I'm looking forward to seeing the results once we officially launch!!!

Store

Lykked

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

My greetings incredible team at Lykked ๐Ÿงธ! Wow! Thank you very much for sharing your experience with everyone. It's so nice and cute of you to share such wonderful words about us. Alex is on cloud nine from your words, you made our day and we all hope every day will be a pleasure for you with us ๐Ÿ˜Š. Alex and the whole support team are always online and he is very happy to see customers being satisfied with his effort. It does our job so interesting and pleasurable ๐Ÿค—. Growave is indeed such a multifunctional app and every feature will definitely be helpful to any shop and merchant ๐Ÿคธโ€โ™€๏ธ.

5 / 5 Share

Aug. 19, 2021

I had issues with Growave, unfortunately a CSS update affected the layout of our store and we opted to uninstall the app. Problems can happen, but that doesn't detract from Growave's merits, they got a great review because the app is really good and the support is excellent. I'll give 5 stars because Tina helped me from the beginning, even now in this phase of removing the app so we can make some adjustments. I would like to give 10 stars to Tina, but Shopify only allows me 5...

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Howdy the team at AmoKaritรฉ! Our whole Team and especially Tina truly appreciated your valuable review on us ๐Ÿ˜Š. Each effort we make is done to reach the best customer satisfaction level. We know too well the importance of real customers' opinions, that's why we try to support our clients in building their social proof. Just like you're supporting us. :) And one of our top priorities was and will always be the human connection. Seems too simple, however, the power of communication overcomes any obstacles. Just keep in mind that we're happy to guide you through your journey to success with us. Sending you love! ๐Ÿฅฐ ๐Ÿฅฐ

5 / 5 Share

Aug. 17, 2021

I can say that this is probably the best app I have installed. The Growave app does a lot, it looks nice, is very customizable, and just makes the website look very professional. GW customer support is always here to help and is very accomodating! I could not do without.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello dear Fetishโ€™r team ๐ŸŽŠ, From the bottom of our hearts, thank you for leaving such a fantastic review ๐Ÿ’œ. It's nothing but a pleasure to assist a client like you and provide you with the best service. It's you who makes us powerful, so consider us fans! I hope you will keep gifting the world comfort and from our side, we promise to help you with that ๐Ÿ˜š.

5 / 5 Share

Aug. 17, 2021

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey dear team at Morandi Homeware ๐ŸŒบ! Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful. It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! Wish you a happy Growaving ๐Ÿ’—!

5 / 5 Share

Aug. 16, 2021

Awesome company and really like their apps. Customer service is excellent, quick responses and even willing to do small customizations so they fit perfectly on your site. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello awesome Stage 9 Secrets team โœจ, Triple thanks! It is truly priceless to see your reaction and sharing the valuable review on us and on Growave. Our teams are happy as never before and the more we do, the more we will accomplish in the future ๐Ÿคธโ€โ™€๏ธ. Our customer support team is the main focus, as we know how it is important to keep you satisfied with Growave as a whole. Cheers, and happy Growaving ๐Ÿš€.

5 / 5 Share

Aug. 15, 2021

We used this app to launch our customized Loyalty Program on all 3 of our websites running the same theme. With Growave, we were able to work around some limitations that other Loyalty Apps on Shopify simply don't do. This app is the best Loyalty App out there on Shopify! Just for that alone, this app is worth the money. The Growave staff is very happy to work with us and replies quickly, despite our timezones differing. I would highly recommend giving these people a chance!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Heya Freddy New Zealand team ๐Ÿ™‹โ€โ™‚๏ธ, We are so happy to see you satisfied with Growave! Thanks a lot for sharing your experience and letting other merchants know about the services we offer ๐Ÿ™Œ. Growave's Loyalty&Rewards program is very flexible and includes key features on the market, like the Referral program, Gift cards, and VIP Tiers. These programs will definitely increase the activity and customer engagement of any store! Cheers, and have a nice week๐Ÿ‘.