Growave: Loyalty & Wishlist
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I had a recent experience with not being able to contact support for about one month. Finally we connected and figured out why. They handled my problem with extreme efficiency and professionalism. Honestly, things were done in an almost instantly like in a live setting.
Hello Arthur and Innovative Journaling team! We’re really glad we have been able to sort everything out and that any potential issue is now fully resolved. It feels great to have been able to piece everything back together smoothly, and we’re grateful we could find a solution side-by-side with you 🙌. If anything else comes up, we’re always here to support you 💙. Best Regards, Growave Support Team
Service was quick and accurate, with proactive follow-ups that kept me reassured even when my work took a little longer.
Hi team at Aoyama Flower Market, Thank you so much for your wonderful feedback! We’re truly glad to hear that everything went smoothly and that our follow-ups helped keep things on track. Your trust means a lot to us, and we’re always here to support you whenever you need. 🌿 Thanks again for taking the time to share your experience! Growave Support Team Wade
Very good rating app, and a wonderful support. A must have for any e-commerce.
Hello badr.se team, Thank you for sharing such a thoughtful review — it truly means a lot to us. 🙌 We’re really happy to hear that the app has been working well for your store and that our support team has been able to make your experience smooth and positive. Your kind words motivate us to keep doing our best. Warm regards, Growave Support team
Great customer service
Hi Chafolio team, Thank you for your wonderful feedback! We truly appreciate your kind words. It’s great to hear that you had a positive experience with our customer service. If you ever need anything else, we’re always here to help. Growave Support Team Jasper
Outstanding Support & Huge Upgrade From SWYM I switched to Growave after dealing with poor service and significant slowdown issues with SWYM’s wishlist app — and I couldn’t be happier with the move. Katrina from the Growwave team has been incredible throughout the entire migration process. She personally helped transfer all of my customers’ wishlist data over, and she did it with amazing attention to detail. Everything carried over seamlessly. Not only was the transition smooth, but my site speed immediately improved. The wishlist feature now loads faster, feels cleaner, and blends perfectly into my storefront. The app itself is extremely user-friendly, packed with features, and offers a ton of value for the price. Huge thanks to Katrina and the Growave team — exceptional service, great performance, and honestly a night-and-day difference from my previous provider.
Thank you so much, Matthew, for such an outstanding review! We’re truly happy to hear that your transition from SWYM to Growave has been a smooth experience and that you’re already seeing improvements in both performance and usability. Your kind words about the migration process mean a lot — ensuring your customers’ wishlist data moved over accurately and without interruption was a top priority for us. It’s wonderful to know that the wishlist now loads faster, looks cleaner on your storefront, and integrates the way you envisioned. We’re also glad that our tools, features, and UI are giving you the flexibility and value you were looking for. On behalf of the entire Growave team, thank you again for trusting us with your store. We’re always here to help, and we look forward to supporting your continued growth. Warm regards, Katrina & the Growave Team
Nice and prompt support! It helps me always. Thank you!!
Hello Take-Up Jewelry team, Thank you very much for your 5-star review! Your satisfaction is our top priority. We are always ready to fulfill your requests and give your customers more and more features! Best regards, Jay
Hello Sake Selector team, Thank you very much for taking the time and rate our App and team! We are doing our best to meet your expectations and add more and more features to engage your customers in the Rewards program! Best regards, Joel
We have used Growave for a number of years now and are very happy with the app and the QUICK support!
Hi Greg and Let's Print Big team! Thank you for your kind message and your unwavering support — it genuinely means a lot 💙! We are truly happy that the migration of your online store to Growave 2.0 has left you in good spirits, and it’s quite awesome to know that our entire team has been helpful throughout the whole process 🙌! Your vote of confidence is truly appreciated! Thank you once more for the wonderful feedback! Warm regards, Growave Support team
We’ve been using the app for many years — it’s a great addition to our site. The customer support team is very patient and friendly.
Hi Wee and the Golden Lotus Antiques team, Thank you so much for your long-term trust and kind words! We’re thrilled to hear that Growave has been a valuable part of your site over the years. Our team is always happy to help, and we truly appreciate your support! Best regards, Maryam
What other merchants should know is that Growave is an innovative organization with a team dedicated to providing a customer user experience which serves your client, set by parameters you choose, to develop an interactive relationship with an environment which is mutually beneficial. Every step of the customer's journey is validated by thier experience, by feelings, as they engage with the Growave software. Have fun!
Hi team at Revolucion Lifestyles, Thank you so much, Paulo, for your wonderful feedback! It was truly a pleasure working with you and your team. We’re thrilled to hear that your experience with Growave has been positive! Wishing you continued success in your sales, and we hope our app keeps supporting your growth while helping you connect with an even broader audience! Warm regards, Maryam
Absolute best A+
Hi Ken and Born To Glam team, Thank you so much for your delightful feedback 💙! We hope that the Wishlist program will significantly enhance the user experience for your customers and make their interaction with your store even more enjoyable 🌟. It’s always rewarding for us to see how our features help brands like yours connect with their audience on a deeper level. Best Regards, Jay Customer Support
It's not surprising there are so many glowing reviews. Growave is perhaps the best app we use on Shopify. We use it primarily to collect product reviews and to manage our customer loyalty program. It is simple yet has a lot of functionality. Maybe the best part is they have a knowledgebase that is ACTUALLY useful and their support team is extremely fast and ACTUALLY helpful. They are so much better than most call centers or web chat experiences I'm used to in the USA where it is impossible to get ahold of someone and once you do they do little to nothing to get you what you need. The Growave support folks have great knowledge and are quick to resolve questions or issues. Five stars from me.
Hi Soccer Command, Inc team, Thank you for such a generous message — it's much appreciated. 🙌 I’m really happy that the app fits smoothly into your workflow and helps you stay connected with your customers. It’s great to hear that the guides and our team make things easier when you need support. Your experience means a lot, and I appreciate you taking the time to share it. Thanks again for the wonderful feedback. Warm regards, Maryam
We had a plan that didn’t quite match the pricing, but Maryam helped us work out a custom one that fit better! A lot of our customers really like the loyalty points and VIP tiers, and some of them have been coming back pretty often.
Hi, Paul and the Gracia Fashion team, I’m really glad we could set up a plan that works well for you. It’s wonderful to see your program encouraging repeat visits and keeping your customers engaged. Wishing you continued success as your loyalty program grows! Warm regards, Maryam
Excellent app for loyalty and rewards! It’s easy to use, integrates well with Shopify, and offers flexible features for points, rewards, and membership tiers. The customer support team is professional and very helpful. Highly recommended!
Hi, James and the PITAKA team, Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you’re enjoying Growave and that our Loyalty&Rewards features have been a great fit for your store. It means a lot to our team to know that the experience has been smooth and that our support team has been helpful along the way. We truly appreciate your recommendation — it motivates us to continue improving and delivering even more value to your brand! 🙌 Warm regards, Maryam and the Growave team
Exceptional Experience with Growave and Outstanding Support from Maryam. Working with Growave has been a game-changer for us at Zora Designers. As a Malaysian fashion house focused on timeless femininity and craftsmanship, finding a loyalty and engagement platform that matched our brand’s values was crucial and Growave delivered perfectly. From day one, the setup process was incredibly smooth. The platform’s all-in-one integration for loyalty, referrals, reviews, and wishlists made it easy for our team to manage everything from one place. We especially love how seamlessly it aligns with our Shopify store’s aesthetic and customer journey. Since implementing Growave, we’ve seen a notable increase in repeat purchases, referral-driven sales, and authentic product reviews, all contributing to stronger customer loyalty and brand trust. A special mention goes to Maryam, our onboarding agent, whose professionalism, patience, and genuine helpfulness made the entire process effortless. She guided us through each step with clarity and enthusiasm, ensuring our program not only functioned well but also reflected our brand identity beautifully. Her proactive communication and attention to detail truly stood out. We wholeheartedly recommend Growave to any Shopify merchant looking to build lasting relationships with their customers. It’s not just a tool, it’s a partner in sustainable growth, supported by an exceptional team.
Hi Inn and Zora Designers team, Thank you so much for your wonderful words! 🌸 We’re absolutely thrilled to hear that Growave has become such an integral part of your brand’s journey. It’s been a real pleasure working with you — your attention to detail and passion for your craft made the collaboration seamless. I’m personally very touched by your kind words. Supporting you throughout the setup was a joy! We’re excited to see Zora Designers continue to grow and inspire through your beautiful creations. With appreciation, Maryam and the Growave Team
Working with the Growave team has been easy and pleasant. We actively use the Wishlist, Reviews, and Instagram UGC features, and everything integrates smoothly with our Shopify store. The support team is always responsive and helpful. Overall, we’re happy with the app thank you!
Hi addax team, Thank you so much for your wonderful feedback! I’m really glad to hear that you’re enjoying the Wishlist, Reviews, and Instagram UGC features, and that everything is running smoothly on your Shopify store. It’s great to know our support team has been able to support you along the way. Warm regards, Bak Growave Support team
Maryam was VERY helpful with the migration and the moving from 1.0 to 2.0 - I would advise to set up a call to make the move!
Hi Hampton James Clothing team, I really appreciate your kind words! I’m so glad I could help make your migration to Growave 2.0 smooth and easy. It was a pleasure working with you on this transition. 🙌 Warm regards, Maryam
Beyond the fact that the Growave app offers so many great features and does everything I need in one place, the customer service is outstanding -- quick, friendly, and incredibly helpful. I had an issue with my site on a Sunday night, and it was fixed by Monday morning. Absolutely above and beyond my expectations. Thanks so much for a great product and amazing customer service.
Hello Midnight Snack Planner team, Thank you so much for sharing this kind feedback! ✨ It’s wonderful to hear that our app is helping the store run smoothly and that support could step in promptly when needed. Truly grateful for your words — they mean a lot and are very encouraging. Your appreciation makes all the effort behind the product and support even more worthwhile. Warm regards, Sally Growave Support Team
Perfect for our needs in terms of loyalty, rewarding and integrating into our store. Joel from the support team has been a superstar and got all my issues resolved in no time
Hello JustLikePapa team, I’m really happy to hear that Growave has been a great fit for your loyalty and rewards needs! It means a lot to know my support made things easier for you. Thanks so much for taking the time to share your feedback. 🙌 Best regards, Joel Growave Support Team
The function of the wishlist is very useful, and the customer service is very patient. I really like this app.
Dear Oliviora team, Thank you so much for taking the time to leave such a wonderful review!😊 We’re truly happy to hear that you’re enjoying the Wishlist feature and that our support team was able to assist you patiently. Your kind words mean a lot to us — we’re always here to make sure you and your customers have the best possible experience with Growave. Thanks again for being part of the Growave family! 🌟 Warm regards, Sergio Growave Support Team
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